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3rd & 4th Generation (1992–1996 & 1997–2001) Toyota Camry Discussion for years: 1992-1996 & 1997-2001 Topics of discussion range from fuel economy, safety, modifications, performance all involving America's favorite family car, the Toyota Camry.

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Old 08-16-2007, 03:11 PM   #1 (permalink)
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So pissed off...

So I get a call today from the shop installing my head, that 'warranty's their labor'

they broke one of my cams because they ignored the head stud installing proceedure and used the wrong studs under the cam gears and are now claiming not to cover it.
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Old 08-16-2007, 03:17 PM   #2 (permalink)
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darn that sucks man. Any ideas of what's gonna happen now?
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Old 08-16-2007, 03:23 PM   #3 (permalink)
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I'm having my father call to see if he he can get any further.

As it stands now, the head has JDM TRD Altezza (shimless) buckets installed in it which are tolerance-matched to the specific cams in there, which are custom ground cams totalling $800 in parts.

Even if I order a replacement cam, the tolerances of the machine grinding it have to be nearly exact for it to work without having to order new buckets.
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Old 08-16-2007, 05:02 PM   #4 (permalink)
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Well, good news (sort of). I just got off the phone with both ChrisK and Ken at Oregeoncamshaft. Apparently the machines will machine to within 1/1000" which is within tolerance for the head without requiring new buckets. The cost for one cam ground is $90, so it's not as terrible as I initially thought. I'm going to attempt a legal dispute with the shop to have them pay for the cams, possibly the warranty of the motor which has sat there inactive for 2 months as they dilly-dally around as well as the towing costs to another shop to do the work.
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Old 08-16-2007, 05:50 PM   #5 (permalink)
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Good to hear your not screwed
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Old 08-16-2007, 10:32 PM   #6 (permalink)
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glad ya got out of a sticky one. i hate calls like that.
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Old 08-16-2007, 10:36 PM   #7 (permalink)
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sue their asses


and also smear their name on the automotive boards
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Old 08-16-2007, 10:39 PM   #8 (permalink)
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screw that they're supposed to be profesionals. if you wanted it done with no warranty you would have taken it to a street mechanic at least he's cheaper that's bull SUE 'EM
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Old 08-16-2007, 11:44 PM   #9 (permalink)
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Simply put, and what Eye8 said too
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Old 08-17-2007, 05:07 AM   #10 (permalink)
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Quote:
Originally Posted by bigbird
glad ya got out of a sticky one. i hate calls like that.
Not really out of the woods yet with this shop. I'm happy I can get it made though.
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Old 08-17-2007, 08:45 AM   #11 (permalink)
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Wow, they're at fault and they lay this shit on you?
-"Sorry, we broke one of your cams because we didn't know what the fuck we were doing, but it wasn't our fault."
Put pressure on them to make them pay for that shit!!
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