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This shouldnt be hard to fix, there are a couple of things that could be the problem. When you say a "void" in the brake pedal action that means that at some point during its travel it doesnt press the brakes. And that probably means that the brakes just need to be bled of air, by you or by a shop.
More important is to ask why they need bleeding, if no one has worked on the brakes then its probably a good idea to check for brake fluid leaks too. If your fluid level is ok then you dont have a leak (obviously).
some other important things to check that could cause this:
-worn out or broken brake hose that is swelling and bulging under pressure and needs to be replaced
-stuck disk brake caliper piston (need to replace the caliper if this is the case)
-worn out master cylinder and/or master needs to be bled of air.
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