Dealer installed moonroof problem, HELP!

[gdanaher]

Originally Posted by picasso1850

gdanaher -

While i appreciate you taking the time to review my problem and provide feedback, i think your attack on me personally is amature at best. I've never dealt with something like this, didnt have experience in it, and frankly never thought the #1 dealer in New England would half ass a job and think they'd get away with it.

I was never aware of after-market sunroofs leaking 2 weeks into installation, nor was i aware that an after-market company would rip out a headliner and not replace it with something professionally looking.

I think your attack on me is misguided and misrepresented -

Firstly, I didn't attack you. It's kinda like the dealer offering to give you a free set of tires and they turn out to be 14.95 bias ply gems made in Sri Lanka. You just need to attend to the fine print. I'll bet the dealer didn't start out planning to screw you. Hardly. You wanted a sun roof, he was trying to make a buck, so he calls a guy in the phone book and asks how cheaply he can do a minimal job. You knew it wasn't going to be a factory job, I hope, so it might have been helpful to talk to the guy doing the job, inquire about the plan, and perhaps pass on the project.

Now with all the water under the bridge, if it was me I'd get a tape measure out and see just how big the hole is and then get on the phone to someone else and see if anyone can repair the damage or replace it with something of better quality that might not leak as much. I don't think the dealer is going to do crap for you. The gripe is likely with the subcontractor. It will take a receipt for repair of the damage, presented to a judge in small claims court, to get satisfaction.

Do you think the #1 dealer in New England got that way because he lost money on deals?

[lemontea]

They should do something to accommodate your inconvenience. If they can't repair your sunroof, try to get other freebies (oil changes, ext. warranty, credit back, etc) at the very least.

[netman]

I had another vehicle with factory moonroof and it doesn't leak.

Aftermarket ones are risky.

I walked away an used vehicle before also since I noticed that moonroof was not factory installed.

One course of action is to file a bbb report. Check out bbb.org on a course of action.

[ghettosled]

my buddy had an aftermarket sunroof installed from zeibart - never leaked. its not normal to leak. who in their right mind would think having a leaky sunroof is normal? if its "normal" then they should have mentioned it before installation.

[gdanaher]

It just seems like aftermarket sun roofs are incredibly rare. I was thinking about this last night and tried to think about the last time I actually saw one of these things. Maybe its a regional thing like convertibles, but here in Texas, folks might have a factory sun roof, but they don't have aftermarket stuff at all. Years ago when I lived in California, 3 guys in the same office had these. You always knew when it was raining because they would come in each morning with rain drops on their shoulders where the hole had leaked water on them. And the duct tape......