5th & 6th Generation (2002-2006 & 2007-2011)Toyota Camry Discussion for years: 2002-2006 & 2007-2011
Topics of discussion range from fuel economy, safety, modifications, performance all involving America's favorite family car, the Toyota Camry.
BY LAW a dealership cannot deny you of warranty work because you had the car serviced somewhere besides the dealership, I know for a fact that its a law .
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Just keep your receipts and write down your mileage on the back of each receipt when you change your oil. Its more than enough to prove that you've been changing your oil.
As far as different parts of the warranty are concerned, thanks to the Magnuson-Moss warranty act, dealerships must prove that what you did to the car caused the problem. For example, if your brakes spontaneously combust, and the dealership tries to void the warranty by saying that you didn't change your oil properly and it caused the failure, you are protected under this Warranty Act.
Would that act also apply if say, my struts blow out because of the springs, that they would have to prove it was the installation process that caused the blown struts? Because AFAIK they are Toyota parts and shouldn't void the warranty, correct?
Nothing of idiotic about it sir. It proves your engine was well taken care of and will be handy if you need to fight against a engine replacement warranty if they won't cover it.
Would that act also apply if say, my struts blow out because of the springs, that they would have to prove it was the installation process that caused the blown struts? Because AFAIK they are Toyota parts and shouldn't void the warranty, correct?
If you didn't get it installed by a Toyota dealer, they can say that the installer did a half-assed job, which led to the blown strut. They can in fact say that it was the "bad" installation itself, not the part, that caused the blown strut.
__________________ 2009 Audi TT 2.0T --- THE BEAST! 2002 LE 4Cyl --- Gone, but not forgotten. 06/28/09
Glaring blue HID bulbs are NOT classy, and don't make your car look nice, no matter what that kid in the Civic told you.
Nothing of idiotic about it sir. It proves your engine was well taken care of and will be handy if you need to fight against a engine replacement warranty if they won't cover it.
Its just a waste of time and money. Like GrkBalla said, it is against the law for a dealership to refuse warranty work because of a claim that you didn't have your oil changed by a dealership. Receipts for oil and filters is more than sufficient to show that you've done maintenance.
__________________ 2009 Audi TT 2.0T --- THE BEAST! 2002 LE 4Cyl --- Gone, but not forgotten. 06/28/09
Glaring blue HID bulbs are NOT classy, and don't make your car look nice, no matter what that kid in the Civic told you.
^ UOAs have their uses to spot problems early. For example high sodium and potassium indicates coolant seeping into the oil. You can fix the issue before it causes more serious issues and even before you see milk in the oil.
Dealerships, yes, they'll try all they can to shoot it down. But if you take it to Toyota Corporate, they will comply. It is cheaper for them to just fulfill the warranty than to have you take them to court.
but are you really going to take the time and money to take them to court? its all such a big hassle and pretty difficult case to win. dealerships know this, they have the upper hand
sure its law, but whos going to enforce it???
i was recently turned down at the dealership simply because i had an alarm with started kill installed and they claimed my coilovers were hydraulics....
i say you are in most cases better off without buying the warranty...
but are you really going to take the time and money to take them to court? its all such a big hassle and pretty difficult case to win. dealerships know this, they have the upper hand
sure its law, but whos going to enforce it???
i was recently turned down at the dealership simply because i had an alarm with started kill installed and they claimed my coilovers were hydraulics....
i say you are in most cases better off without buying the warranty...
Well, I'm referring to the standard warranty that comes on new cars, not extended warranties. Also, no, you wouldn't take them to court. You'd go to Toyota Corporate. And Corporate generally complies, because it would be more costly for them to go to court with you than to just have the warranty performed.
EDIT: Refusing to perform work and refusing to honor a warranty are 2 different things. You're on a '95, and I'm pretty certain that any warranty that came with the car is already expired. A Toyota dealership isn't obligated to work on your car if they didn't want to have the techs risk messin' with the starter kill and the coilovers. The fact that the techs thought your coilovers were hydrolics wouldn't make me want them to work on my car in the first place though. Its a business-- a business has the right to refuse service. But they are obligated to honor warranties. And Toyota Corporate enforces this on the dealerships.
__________________ 2009 Audi TT 2.0T --- THE BEAST! 2002 LE 4Cyl --- Gone, but not forgotten. 06/28/09
Glaring blue HID bulbs are NOT classy, and don't make your car look nice, no matter what that kid in the Civic told you.
Last edited by white3ch0c0late; 07-10-2007 at 12:20 AM.
I don't know if anyone has mentioned this or not, so I'll write about what I always do after oil changes.
I snap a couple of pictures, before and after I change my oil. Make sure the car, engine, oil bottles, filters, etc, are all visible. If you're really paranoid, get a copy of that day's newspaper and make the front page visible in the photo.(yes, I know it sounds like a ransom demade photo, but that's the only way you can legally establish the date) Print the photo with the date on it. Staple it to the oil and filter receipts. Keep everything in a folder. (again, if you're paranoid, scan everything into PDF files and save it on a disc, which is to be kept at least 200 yards from your house)
If you follow all that, there's no way that Toyota can claim that you didn't change your oil/filter.
Well, I'm referring to the standard warranty that comes on new cars, not extended warranties. Also, no, you wouldn't take them to court. You'd go to Toyota Corporate. And Corporate generally complies, because it would be more costly for them to go to court with you than to just have the warranty performed.
EDIT: Refusing to perform work and refusing to honor a warranty are 2 different things. You're on a '95, and I'm pretty certain that any warranty that came with the car is already expired. A Toyota dealership isn't obligated to work on your car if they didn't want to have the techs risk messin' with the starter kill and the coilovers. The fact that the techs thought your coilovers were hydrolics wouldn't make me want them to work on my car in the first place though. Its a business-- a business has the right to refuse service. But they are obligated to honor warranties. And Toyota Corporate enforces this on the dealerships.
its still under warranty
bought the car with 43k miles
im supposed to still be covered til 83k miles or this dec.
its simple....i just change my oil with mobil 1 synthetic every 3-4k miles, change my oil filter with a toyota oem filter, and top off my fluids with toyota oem fluids....car runs perfect
Also, no, you wouldn't take them to court. You'd go to Toyota Corporate. And Corporate generally complies, because it would be more costly for them to go to court with you than to just have the warranty performed.
My last name ain't Soprano, so, this is what I do when I have a problem with a company:
I always include my attorney's contact info on the letters to corporate headquarter. I also make sure the letter mentions that a copy has also been forwarded to my attorney,
as well as the corporation's general counsel. (as well copies to the dealerships owners or holding companies)
Just keep your receipts and write down your mileage on the back of each receipt when you change your oil. Its more than enough to prove that you've been changing your oil.
As far as different parts of the warranty are concerned, thanks to the Magnuson-Moss warranty act, dealerships must prove that what you did to the car caused the problem. For example, if your brakes spontaneously combust, and the dealership tries to void the warranty by saying that you didn't change your oil properly and it caused the failure, you are protected under this Warranty Act.
He's right.
If you service your car as you should you won't ever have to show your reciepts anyways.
If an engine is sludged or damaged due to oil starvartion then reciepts will be needed.
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