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5th & 6th Generation (2002-2006 & 2007-2011) Toyota Camry Discussion for years: 2002-2006 & 2007-2011 Topics of discussion range from fuel economy, safety, modifications, performance all involving America's favorite family car, the Toyota Camry.

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Old 11-20-2007, 11:26 PM   #1 (permalink)
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Gen6 Yay, Toyota fouled up my oil change.

Came in to get the complimentary oil change done last week. Just happened to look under my car today arriving at work. Whats this fluid?-- Perhaps its condensation from the AC unit? Wait.. its oil.

Yep, Toyota techs didn't put the screw in tight enough, and now that I check everywhere I park, theres puddles of oil (I leave when its dark, and get home when its dark).

Complained to the dealer and I'm bringing in my car to redo the oil change and make sure nothing went to the pooper. What should I check under the hood before I get there? I'd rather not have to spend more time at the dealer than I have to.
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Old 11-20-2007, 11:29 PM   #2 (permalink)
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this is why i triple check every ounce of work i do at my dealership....im very meticulious about my work, and it may take me a bit longer to do a job, but im sure i did it correctly and that its up to my lofty standards that i keep for my own car
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Old 11-20-2007, 11:35 PM   #3 (permalink)
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I just figured... their employees are ASE certified, or so the building says. Shouldn't they be competent enough to do a simple oil change...
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Old 11-20-2007, 11:38 PM   #4 (permalink)
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Mistakes are just a part of human nature.... nothing you can really do about it, except maybe try to get the dealer to compensate you in some other way.
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Old 11-20-2007, 11:42 PM   #5 (permalink)
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Thumbs up

Tell them that a "blumpkin" would be nice
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Old 11-20-2007, 11:44 PM   #6 (permalink)
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Quote:
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Tell them that a "blumpkin" would be nice
Whats that? I have this image of a fat chick with blue face paint dressed in a pumpkin outfit.
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Old 11-20-2007, 11:48 PM   #7 (permalink)
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the higher level techs are ASE certified....most are just toyota certified, and theres apprentices like me who intern with the master techs while were working on ASE/toyota certs....im being specifically toyota trained to do what i do, and when im finished ill be toyota and ASE certified at the master technician level....i take great pride in what i do and im sorry for your experience at the dealership
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Old 11-20-2007, 11:52 PM   #8 (permalink)
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Do it yourself..

The techs look at dozens of cars every day, different issues. No way can they pay as much attention to a car as a careful owner doing just a single oil change. sometimes the ball gets dropped.
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Old 11-21-2007, 12:04 AM   #9 (permalink)
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Do it yourself..

The techs look at dozens of cars every day, different issues. No way can they pay as much attention to a car as a careful owner doing just a single oil change. sometimes the ball gets dropped.

truth!
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Old 11-21-2007, 12:08 AM   #10 (permalink)
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Before you go in, check your oil to see how much you are missing. If it isn't much then you're fine.
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Old 11-21-2007, 12:08 AM   #11 (permalink)
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Quote:
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Do it yourself..

The techs look at dozens of cars every day, different issues. No way can they pay as much attention to a car as a careful owner doing just a single oil change. sometimes the ball gets dropped.
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Old 11-21-2007, 12:23 AM   #12 (permalink)
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Originally Posted by CorCamrySE View Post
the higher level techs are ASE certified....most are just toyota certified, and theres apprentices like me who intern with the master techs while were working on ASE/toyota certs....im being specifically toyota trained to do what i do, and when im finished ill be toyota and ASE certified at the master technician level....i take great pride in what i do and im sorry for your experience at the dealership
I respect you for that.
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Old 11-21-2007, 12:28 AM   #13 (permalink)
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thank you lammy.....im always proud to say i work as a toyota technician and i must say that i learn something new every day from helping the senior techs do major jobs and observing how they work....i also browse TIS technical informations services, so if anyone needs manuals/ wiring diagrams/ TSBs just let me know and i can assist
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Old 11-21-2007, 08:28 AM   #14 (permalink)
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You say that there are puddles of oil everywhere you go, now have you been checking to see how much oil is left? If it's still between the high and low mark you should be fine, but if it's well below the low mark you may want to ask for something in return.
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Old 11-21-2007, 09:12 AM   #15 (permalink)
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I'm sorry, but we hear stories like this over and over and over and over and over and over and over and over and over again.

When it comes to any interior work, we hear stories over and over and over again about how the dealer workers damaged the interior, all while not fixing any problem whatsoever.

This is why I WILL NEVER take my car to the dealer for routine maintenance. I have a competent independent shop that I've used for over 25 years work on my car, and they allow me to walk around under the car when they're doing oil changes, and we discuss things like tire wear, brake condition, etc. And I watch to make sure the technician does the work, and I've never, ever had any problems with them.

This is why I always warn people who contemplate taking their cars in for teensy little interior problems that chances are probably far more likely that the dealer workers will DAMAGE their cars rather than fix anything. Chances are better than any of us could do a better job than the dealer workers on any interior work.

I'm sorry, but I equate "dealership service competence" right up there with "used car salesman ethics." At this point, I fully expect to find some kind of damage to my car every time I leave it at the dealership. I just don't think those people give a flying rip about anything they do. "Oh, maybe there are some good ones," but they're never the ones who work on my car, it seems.

BEWARE.
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