Gen 6 2007-2010 Camry recall SURVEY for my class

[tigerjunk]

Assurance survey Targeting owners of Toyota Camry’s year 2007 – 2010

1. Gender?
Male / Female

2. Age?
Please Provide your age:


3. Loyalty - Customer retention. Is this your first Camry Purchase?
Yes / No

If your answer is yes, move on to the next question. If your answer is no, please indicate how many Camry’s you have purchased in the past 10 years. Please select the appropriate value:

1
2
3 or more

4. “Recall” repair. Did you complete the necessary/recommended recall repairs for you vehicle?
Yes / No

If Yes. On a scale of 1 (lowest) to 10 (highest), please assess your level of confidence in Toyota's recall service performed:

1 2 3 4 5 6 7 8 9 10

5. Safety: After all recall repairs have been performed; how many years do you plan to retain ownership of your Toyota Camry?

0 to 1
2 to 3
4 to 5
6 or more years


6. Media Influence: On a scale of 1 (lowest) to 10 (highest), please select how the media’s exposure and coverage will affect your decision to retain or relinquish your Toyota Camry.

1 2 3 4 5 6 7 8 9 10


7. Reputation: On a scale of 1 (lowest) to 10 (highest), in your own opinion, to what extent have the recent recalls affected the overall reputation of the Toyota brand?

1 2 3 4 5 6 7 8 9 10


8. Keeping your Camry Regardless: Have NOT performed the recall yet, but still want to keep your car?
Yes / No


Any feedback you can provide would be greatly appreciated:

[PRINCESS PEACH]

Originally Posted by tigerjunk

Hi y'all;

Firstly, long time reader, but this is my first posting, so be gentle...

Secondly, this is not a spam or a prank.

Thirdly, I'm currently taking an APPLIED BUSINESS RESEARCH & STATISTICS / Marketing class at University of Phoenix and this is my assignment for this week. I'm seeking answers to the following survey of the recent development regarding the 2007-2010 Camry's recall. Your input is highly appreciated. Thx in advance.

Assurance survey Targeting owners of Toyota Camry’s year 2007 – 2010

1. Gender

Male (surprise!)
Female

2. Age

16 – 30
31 – 35
46 – 60
61 and Remainder

3. Loyalty/Customer retention
Is this your first Camry Purchase?

Yes
No

If your answer is yes, move on to the next question

If your answer is no, please indicate how many Camry’s you have
Purchased in the past 10 years

Please indicate::

1
2
3 or more

4. “Recall” repair
Did you complete the necessary/recommended recall repairs for you vehicle?

Yes
No

If your answer is yes, please assess your level of confidence in Toyota vehicles:

Very confident
Somewhat confident
Neutral
Slightly confident
Not at all confident

5. Safety
After all recall repairs have been performed; would you still retain ownership of your Toyota Camry?

Yes
No

6. Media Influence
How has the media’s exposure and extensive coverage affected your decision to retain or relinquish your Toyota Camry.

Highly Influenced
Somewhat Influenced
Neutral
Slightly Influenced
Not at all influenced

7. Reputation
In your opinion, have the recent recalls affected the reputation of the Toyota brand?

Yes
No


Any other comments are highly appreciated...

[Yazovets]

Originally Posted by tigerjunk

Hi y'all;

Firstly, long time reader, but this is my first posting, so be gentle...

Secondly, this is not a spam or a prank.

Thirdly, I'm currently taking an APPLIED BUSINESS RESEARCH & STATISTICS / Marketing class at University of Phoenix and this is my assignment for this week. I'm seeking answers to the following survey of the recent development regarding the 2007-2010 Camry's recall. Your input is highly appreciated. Thx in advance.

Assurance survey Targeting owners of Toyota Camry’s year 2007 – 2010

1. Gender

Male
Female

2. Age

16 – 30
31 – 35
46 – 60
61 and Remainder

3. Loyalty/Customer retention
Is this your first Camry Purchase?

Yes
No

If your answer is yes, move on to the next question

If your answer is no, please indicate how many Camry’s you have
Purchased in the past 10 years

Please indicate::

1
2
3 or more

4. “Recall” repair
Did you complete the necessary/recommended recall repairs for you vehicle?

Yes
No

If your answer is yes, please assess your level of confidence in Toyota vehicles:

Very confident
Somewhat confident
Neutral
Slightly confident
Not at all confident

5. Safety
After all recall repairs have been performed; would you still retain ownership of your Toyota Camry?

Yes
No

6. Media Influence
How has the media’s exposure and extensive coverage affected your decision to retain or relinquish your Toyota Camry.

Highly Influenced
Somewhat Influenced
Neutral
Slightly Influenced
Not at all influenced

7. Reputation
In your opinion, have the recent recalls affected the reputation of the Toyota brand?

Yes
No


Any other comments are highly appreciated...

Your survey doesn't account for owners who have NOT performed the recall yet still want to keep their car. I have no intention of having any pedal modifications done but I do have the intention of keeping the car regardless of the potential trouble.

[CamrySExxx]

Originally Posted by tigerjunk

Hi y'all;

Firstly, long time reader, but this is my first posting, so be gentle...

Secondly, this is not a spam or a prank.

Thirdly, I'm currently taking an APPLIED BUSINESS RESEARCH & STATISTICS / Marketing class at University of Phoenix and this is my assignment for this week. I'm seeking answers to the following survey of the recent development regarding the 2007-2010 Camry's recall. Your input is highly appreciated. Thx in advance.

Assurance survey Targeting owners of Toyota Camry’s year 2007 – 2010

1. Gender

Male
Female

2. Age

16 – 30
31 – 35
46 – 60
61 and Remainder

3. Loyalty/Customer retention
Is this your first Camry Purchase?

Yes
No

If your answer is yes, move on to the next question

If your answer is no, please indicate how many Camry’s you have
Purchased in the past 10 years

Please indicate::

1
2
3 or more

4. “Recall” repair
Did you complete the necessary/recommended recall repairs for you vehicle?

Yes
No

If your answer is yes, please assess your level of confidence in Toyota vehicles:

Very confident
Somewhat confident
Neutral
Slightly confident
Not at all confident

5. Safety
After all recall repairs have been performed; would you still retain ownership of your Toyota Camry?

Yes
No

6. Media Influence
How has the media’s exposure and extensive coverage affected your decision to retain or relinquish your Toyota Camry.

Highly Influenced
Somewhat Influenced
Neutral
Slightly Influenced
Not at all influenced

7. Reputation
In your opinion, have the recent recalls affected the reputation of the Toyota brand?

Yes
No


Any other comments are highly appreciated...

[MJZ]

1. Gender

Male

2. Age

16 – 30

3. Loyalty/Customer retention
Is this your first Camry Purchase?

Yes

If your answer is yes, move on to the next question

4. “Recall” repair
Did you complete the necessary/recommended recall repairs for you vehicle?

No


5. Safety
After all recall repairs have been performed; would you still retain ownership of your Toyota Camry?

N/A - Not performing recalls while retaining ownership.

6. Media Influence
How has the media’s exposure and extensive coverage affected your decision to retain or relinquish your Toyota Camry.

You need a different option here. Like:

It has affected my decision to buy future Toyotas but not the decision to retain/relinquish the car. The car has already depreciated, now it's even worse with the recall, why would I sell it and take a bigger loss for a recall I am not even performing (Aka - a Bullshit floor mat recall, my pedals are not affected).

7. Reputation
In your opinion, have the recent recalls affected the reputation of the Toyota brand?

Yes - Toyota brand image is down the toilet for at least the near future

[tigerjunk]

@Princess Peach - LOL about your Gender response... Thx for the cheer...

@Yazovets - Thank you for your comment about adding the survey question regarding those that wanted to keep their camry regardless of the recall issue...

[PRINCESS PEACH]

im seriously a guy hahaha

[wuda pig]

This is from my dad's perspective

Hi y'all;

Firstly, long time reader, but this is my first posting, so be gentle...

Secondly, this is not a spam or a prank.

Thirdly, I'm currently taking an APPLIED BUSINESS RESEARCH & STATISTICS / Marketing class at University of Phoenix and this is my assignment for this week. I'm seeking answers to the following survey of the recent development regarding the 2007-2010 Camry's recall. Your input is highly appreciated. Thx in advance.

Assurance survey Targeting owners of Toyota Camry’s year 2007 – 2010

1. Gender

Male
Female

2. Age

16 – 30
31 – 35
46 – 60
61 and Remainder

3. Loyalty/Customer retention
Is this your first Camry Purchase?

Yes
No

If your answer is yes, move on to the next question

If your answer is no, please indicate how many Camry’s you have
Purchased in the past 10 years

Please indicate::

1
2
3 or more

4. “Recall” repair
Did you complete the necessary/recommended recall repairs for you vehicle?

Yes
No

If your answer is yes, please assess your level of confidence in Toyota vehicles:

Very confident
Somewhat confident
Neutral
Slightly confident
Not at all confident

5. Safety
After all recall repairs have been performed; would you still retain ownership of your Toyota Camry?

Yes
No

6. Media Influence
How has the media’s exposure and extensive coverage affected your decision to retain or relinquish your Toyota Camry.

Highly Influenced
Somewhat Influenced
Neutral
Slightly Influenced
Not at all influenced

7. Reputation
In your opinion, have the recent recalls affected the reputation of the Toyota brand?

Yes
No

8. Keeping your Camry Regardless
Have NOT performed the recall yet, but still want to keep your car?

Yes
No

Any other comments are highly appreciated...[/QUOTE]

Originally Posted by tigerjunk

Hi y'all;

Firstly, long time reader, but this is my first posting, so be gentle...

Secondly, this is not a spam or a prank.

Thirdly, I'm currently taking an APPLIED BUSINESS RESEARCH & STATISTICS / Marketing class at University of Phoenix and this is my assignment for this week. I'm seeking answers to the following survey of the recent development regarding the 2007-2010 Camry's recall. Your input is highly appreciated. Thx in advance.

Assurance survey Targeting owners of Toyota Camry’s year 2007 – 2010

1. Gender

Male
Female

2. Age

16 – 30
31 – 35
46 – 60
61 and Remainder

3. Loyalty/Customer retention
Is this your first Camry Purchase?

Yes
No

If your answer is yes, move on to the next question

If your answer is no, please indicate how many Camry’s you have
Purchased in the past 10 years

Please indicate::

1
2
3 or more

4. “Recall” repair
Did you complete the necessary/recommended recall repairs for you vehicle?

Yes
No

If your answer is yes, please assess your level of confidence in Toyota vehicles:

Very confident
Somewhat confident
Neutral
Slightly confident
Not at all confident

5. Safety
After all recall repairs have been performed; would you still retain ownership of your Toyota Camry?

Yes
No

6. Media Influence
How has the media’s exposure and extensive coverage affected your decision to retain or relinquish your Toyota Camry.

Highly Influenced
Somewhat Influenced
Neutral
Slightly Influenced
Not at all influenced

7. Reputation
In your opinion, have the recent recalls affected the reputation of the Toyota brand?

Yes
No

8. Keeping your Camry Regardless
Have NOT performed the recall yet, but still want to keep your car?

Yes
No

Any other comments are highly appreciated...

[BlackCamSe]

My 2010 camry didnt have the recall..but my Grandfathers 08 did so ill use that because i drive it alot

Originally Posted by tigerjunk

Assurance survey Targeting owners of Toyota Camry’s year 2007 – 2010

1. Gender

Male
Female

2. Age

16 – 30
31 – 35
46 – 60
61 and Remainder

3. Loyalty/Customer retention
Is this your first Camry Purchase?

Yes
No

If your answer is yes, move on to the next question

If your answer is no, please indicate how many Camry’s you have
Purchased in the past 10 years

Please indicate::

1
2
3 or more

4. “Recall” repair
Did you complete the necessary/recommended recall repairs for you vehicle?

Yes
No

If your answer is yes, please assess your level of confidence in Toyota vehicles:

Very confident
Somewhat confident
Neutral
Slightly confident
Not at all confident

5. Safety
After all recall repairs have been performed; would you still retain ownership of your Toyota Camry?

Yes
No

6. Media Influence
How has the media’s exposure and extensive coverage affected your decision to retain or relinquish your Toyota Camry.

Highly Influenced
Somewhat Influenced
Neutral
Slightly Influenced
Not at all influenced

7. Reputation
In your opinion, have the recent recalls affected the reputation of the Toyota brand?

Yes
No

8. Keeping your Camry Regardless
Have NOT performed the recall yet, but still want to keep your car?

Yes
No

Any other comments are highly appreciated...

[kotori]

Originally Posted by tigerjunk

Hi y'all;

Firstly, long time reader, but this is my first posting, so be gentle...

Secondly, this is not a spam or a prank.

Thirdly, I'm currently taking an APPLIED BUSINESS RESEARCH & STATISTICS / Marketing class at University of Phoenix and this is my assignment for this week. I'm seeking answers to the following survey of the recent development regarding the 2007-2010 Camry's recall. Your input is highly appreciated. Thx in advance.

Assurance survey Targeting owners of Toyota Camry’s year 2007 – 2010

1. Gender

Male (straight)
Female

2. Age

16 – 30
31 – 35
46 – 60
61 and Remainder

3. Loyalty/Customer retention
Is this your first Camry Purchase?

Yes
No

If your answer is yes, move on to the next question

If your answer is no, please indicate how many Camry’s you have
Purchased in the past 10 years

Please indicate::

1
2
3 or more

4. “Recall” repair
Did you complete the necessary/recommended recall repairs for you vehicle?

Yes
No

If your answer is yes, please assess your level of confidence in Toyota vehicles:

Very confident
Somewhat confident
Neutral
Slightly confident
Not at all confident

5. Safety
After all recall repairs have been performed; would you still retain ownership of your Toyota Camry?

Yes
No

6. Media Influence
How has the media’s exposure and extensive coverage affected your decision to retain or relinquish your Toyota Camry.

Highly Influenced
Somewhat Influenced
Neutral
Slightly Influenced
Not at all influenced

7. Reputation
In your opinion, have the recent recalls affected the reputation of the Toyota brand?

Hell Yes
No

8. Keeping your Camry Regardless
Have NOT performed the recall yet, but still want to keep your car?

Yes
No

Any other comments are highly appreciated...

[desentrix]

Originally Posted by tigerjunk

Assurance survey Targeting owners of Toyota Camry’s year 2007 – 2010

1. Gender

Male
Female

2. Age

16 – 30
31 – 35
46 – 60
61 and Remainder

3. Loyalty/Customer retention
Is this your first Camry Purchase?

Yes
No

If your answer is yes, move on to the next question

If your answer is no, please indicate how many Camry’s you have
Purchased in the past 10 years

Please indicate::

1
2
3 or more

4. “Recall” repair
Did you complete the necessary/recommended recall repairs for you vehicle?

Yes
No

If your answer is yes, please assess your level of confidence in Toyota vehicles:

Very confident
Somewhat confident
Neutral
Slightly confident
Not at all confident

5. Safety
After all recall repairs have been performed; would you still retain ownership of your Toyota Camry?

Yes
No

6. Media Influence
How has the media’s exposure and extensive coverage affected your decision to retain or relinquish your Toyota Camry.

Highly Influenced
Somewhat Influenced
Neutral
Slightly Influenced
Not at all influenced

7. Reputation
In your opinion, have the recent recalls affected the reputation of the Toyota brand?

Yes
No

8. Keeping your Camry Regardless
Have NOT performed the recall yet, but still want to keep your car?

Yes
No

Any other comments are highly appreciated...

Having my 30K service performed, along with the TSB/recall updates. Due to #7, I am expecting for resale prices to drop. There fore, I will be retaining ownership for a longer period of time, or until KBB prices go back up.

[yeuemhoai]

Originally Posted by tigerjunk

Assurance survey Targeting owners of Toyota Camry’s year 2007 – 2010

1. Gender

Male
Female

2. Age

16 – 30
31 – 45
46 – 60
61 and Remainder

3. Loyalty/Customer retention
Is this your first Camry Purchase?

Yes
No

If your answer is yes, move on to the next question

If your answer is no, please indicate how many Camry’s you have
Purchased in the past 10 years

Please indicate::

1
2
3 or more

4. “Recall” repair
Did you complete the necessary/recommended recall repairs for you vehicle?

Yes
No

If your answer is yes, please assess your level of confidence in Toyota vehicles:

Very confident
Somewhat confident
Neutral
Slightly confident
Not at all confident

5. Safety
After all recall repairs have been performed; would you still retain ownership of your Toyota Camry?

Yes
No

6. Media Influence
How has the media’s exposure and extensive coverage affected your decision to retain or relinquish your Toyota Camry.

Highly Influenced
Somewhat Influenced
Neutral
Slightly Influenced
Not at all influenced

7. Reputation
In your opinion, have the recent recalls affected the reputation of the Toyota brand?

Yes
No

8. Keeping your Camry Regardless
Have NOT performed the recall yet, but still want to keep your car?

Yes
No

Any other comments are highly appreciated...
New 2010 Highlander in plan

So far most responders are under 30, amazing that I'm OG.

[touringcamry]

Originally Posted by yeuemhoai

So far most responders are under 30, amazing that I'm OG.

Most of the people on this forum would fit in this category so it should not be a surprise and if this is the only source the OP is using, the results will be a skewed representation of Camry owners.

[touringcamry]

Originally Posted by tigerjunk

Hi y'all;

Firstly, long time reader, but this is my first posting, so be gentle...

Secondly, this is not a spam or a prank.

Thirdly, I'm currently taking an APPLIED BUSINESS RESEARCH & STATISTICS / Marketing class at University of Phoenix and this is my assignment for this week. I'm seeking answers to the following survey of the recent development regarding the 2007-2010 Camry's recall. Your input is highly appreciated. Thx in advance.

Assurance survey Targeting owners of Toyota Camry’s year 2007 – 2010
The members of TN are mostly male and probably under 40 years old or thereabouts. If this is the only way that you are collecting responses, you will find these two sections to be very skewed and not representative at all of Camry owners who's average age is 52
1. Gender

Male
Female

2. Age

16 – 30
31 – 35
46 – 60
61 and Remainder

3. Loyalty/Customer retention
Is this your first Camry Purchase?
You should add first time Toyota purchase also or instead. Many buyers are previous Toyota owners and purchased their current vehicles based on past experience with other products from the company.

Yes
No

If your answer is yes, move on to the next question

If your answer is no, please indicate how many Camry’s you have
Purchased in the past 10 years

Please indicate::

1
2
3 or more

4. “Recall” repair
Did you complete the necessary/recommended recall repairs for you vehicle?
What about unknown? For example I have no idea what, if any, repairs apply to my vehicle. I've brought my vehicle in for service multiple times since October for throttle/rough idle and clutch issues and they left my floor mats and pedal alone and no one there has said anything to me. Only communication I've received from Toyota was a letter a few months ago about my floor mats.

Yes
No

If your answer is yes, please assess your level of confidence in Toyota vehicles:

Very confident
Somewhat confident
Neutral
Slightly confident
Not at all confident

5. Safety
After all recall repairs have been performed; would you still retain ownership of your Toyota Camry?
How is this question related safety. Are you implying that people are selling these vehicles because they believe that there is a potential safety issue? You should reword this section since people may sell their vehicles for any number of reasons.
Yes
No

6. Media Influence
How has the media’s exposure and extensive coverage affected your decision to retain or relinquish your Toyota Camry.

Highly Influenced
Somewhat Influenced
Neutral
Slightly Influenced
Not at all influenced

7. Reputation
In your opinion, have the recent recalls affected the reputation of the Toyota brand?

Yes
No

8. Keeping your Camry Regardless
Have NOT performed the recall yet, but still want to keep your car?

Yes
No

Any other comments are highly appreciated...