Toyota Certified Used Vehicles BS!!

[nortondlcl]

http://imageshack.us/g/687/photo1zno.jpg/http://imageshack.us/g/535/pic1ofoilfiltercamy.jpg/I Bought Toyota Certified Used 2007 camry se with 64,000 miles from Sunnyvale toyota in northern ca, A few days later I checked the oil And dipstick was BLACK! So I changed oil & filter And found oil filter was falling apart ! Engine oil was so dirty that you can see sludge build up under oil fill cap, Also air-filter was dirty ! ALL THEY DID TO CERTIFY THE CAR WAS CLEAN IT!!
I call Sunnyvale toyota service department spoke to manger sent him pictures And they have done nothing .

[GT-R]

Certified = They're just GIMMICKS!!!

That's why I never buy used cars, unless you know the previous owner took good care of it.

That car probably been using the same oil since day 1!!! I've never seen anything that bad!

[Donald E. George]

Did you look at the maintenance log to see if it had been filled out for every required service date? Did it even have the maintenance log? I wouldn't even consider a used car that didn't have the log filled in and which I could verify. Always remember "buyer beware." Regards

[wreyes1989]

i wounder what will happened if you take this up with the local news......

[spicyTuna]

I've seen it before with a used Murano from a Nissan dealer. Barely any oil showing on oil dipstick. The min they could do is check all the fluids.


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[Zembonez]

"Certified" used cars are just marketing. It's a buzzword designed to make people feel confident buying a used vehicle... pure and simple.

Is it mostly bullsqueeze? YES.

Does it work? YES.

People fall all over themselves believing that they are getting s somehow "better" vehicle. The only real advantage is that some come with a bit of an extended warranty.

[08SalsaMax]

Seems like there's a bit of misadvertising.... the toyota websit says these are the advantages of buying a toyota certified used vehicle:
The Toyota Certified Used Vehicles Advantage

• 12-month/12,000-mile Comprehensive Warranty1
• 7-year/100,000-mile Limited Powertrain Warranty2
• 1-year of Roadside Assistance3
• 160-Point Quality Assurance Inspection
• CARFAX® Vehicle History Report™4
• Certified customers are eligible for standard new car financing rates5

If it's really a certified vehicle, you should be able to go to any Toyota dealership in the initial warranty period.

Good Luck.

[Zembonez]

Other than a possible warranty extension, that is all marketing fluff.

[johnfrisco]

Originally Posted by Zembonez

Other than a possible warranty extension, that is all marketing fluff.

True. I bought a certified 06 Camry with a bad water pump. Very common issue. I was losing coolant and saw the dried corrosion on the water pump. My mechanic friend said bring it to the dealership still covered under Powertrain warranty, which it was. Dealership said no signs of bad water pump.

I bought an aftermarket one (Gates brand) and my mechanic friend installed it for free. Once removed it was obvious the bearings were failing. Brought the bad water pump back to the dealership. They agreed it was bad, but that I couldn't prove it came out of my car

[Zembonez]

I'm not saying that the added warranty might not be a really good thing here. In some cases it might save your butt! I'm betting that most people never use it (and so is Toyota!)

[nortondlcl]

Sunnyvale toyota service department manager told me car had been service,Clearly it was not! From the condition of the oil & filter & air filter my car had not been service in over 30,000 miles or more! I called toyota cutomer service All they did was send me voucher for A free oil change! LOL

FYI,The oil filter was A fram made in china.

[carsrus]

Originally Posted by nortondlcl

Sunnyvale toyota service department manager told me car had been service,Clearly it was not! From the condition of the oil & filter & air filter my car had not been service in over 30,000 miles or more! I called toyota cutomer service All they did was send me voucher for A free oil change! LOL

FYI,The oil filter was A fram made in china.

Honestly its a good sign it was a fram, it was probally changed at least once then.

[aagitch]

After reading this thread I decided to go check my dealer's integrity. I was disgusted when I removed the air filter. They advertise that they supposedly do a bazzillion point inspection or whatever it is and replaced anything that needs it. It was a chevy dealer not that it matters.

[Luna2]

Originally Posted by aagitch

After reading this thread I decided to go check my dealer's integrity. I was disgusted when I removed the air filter. They advertise that they supposedly do a bazzillion point inspection or whatever it is and replaced anything that needs it. It was a chevy dealer not that it matters.

Mine looked worse than that... One week after the "service"...
The service department (Toyota) had just "cleaned the worst out".
They wanted to charge me for a "filter and install" $135.00 plus...
Didn't get it, I did it myself in less than 5 min. and for a little over $25.00.
I will let you make your own assumptions, go ahead...

[spicyTuna]

Usually it's in the dealers interest to do some inspection since they are offering a little bit of warranty. But it doesn't surprise me.


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