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Those springs were probably for the window lock button and I think maybe the lock button is engaged, and since you can't get it in, you can't disengage it. What I would do before taking it to the dealer, is sift through the Haynes manuals and see if you can find stuff on the door panels and where stuff goes.
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2009 Audi TT 2.0T --- THE BEAST!
2002 LE 4Cyl --- Gone, but not forgotten. 06/28/09
Glaring blue HID bulbs are NOT classy, and don't make your car look nice, no matter what that kid in the Civic told you.
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