First bad experience with new Camry

[Mushroom]

Yesterday I took delivery of my brand new '06 Camry and first thing i noticed were specs in the paint. I pointed it out to the salesman and he simply said you'll have to keep an eye on it if it starts to rust. Well when I got it home I looked it over better and found the left front fender and door had been repsprayed. I called the sales guy back right away and he didn't know that the car had been in any wreck. The car had been brought in from another dealership so something must have happened there and the salesman said he'd look into it.
My question here is since this was not disclosed do I have any legal issues here? I honestly don't want the car and I'd like for them to take it back and give me back my money.

[BlackCamSe]

Call toyota motor inc. Or you can try to claim that it is a lemon

[Cyorke]

Alot of times the cars are damaged in shipping and they send them out to repair them. Obviously since it is barand new and never been titled til you bought it that will not show up on any kind of records.

GO back and talk to the sales manager and see wht they are willing to do for you. IF they are not willing to trade you into a nother car then you should at least try to get some kind of discount and they should respray the fender and door.

[jhbhatia]

^^ what he said. Then get documentation signed by the manager that he 'understands/acknowledges' this defect or repair on a new car. You don't want rust issues and then toyota claiming you did the repairs yourself..and they won't cover it. Run a carfax (i know its new..just to see what comes up..nothing should other than when first titled to YOU).

[Cyorke]

Just to give you an idea of the extents some dealers will go to to hide shipping or employee damage.

We had someone come in at the dealer I wokred for witha 04 Jetta. Nice car, turbo, 5spd, all poer the whole nine yards.

If I rememebr right he jsut wanted to sell it to us and get out of the car. He wasnt going to be buying anything from us.

He had bought the car brand new form a VW dealer here in the Nashville area. IT had like 50 miles on it when he bought it.
anyway we did our appraisal which consists of driving and checking to make sure everything works. We also used a paint meter to measure the thickness of hte paint over the entire car. IT should from the factory all be the same thickness. Well it drove fine and everything worked but the paint was all jacked up. THe entire passenger side of the car showed evidence of paintwork with the meter. SO we start looking for tape lines. Every panel on the passenger side had tape lines. Factories dont tape cars off to paint them. He started diggin around talking to people at the dealer adnd ended up finding out the car had been in an accident while being driven by an employee. The dealer sent it to a body shop but somehow or another they changed one digit in the VIN and showed that the car that had been repaired was a year older or something along those lines. Needless to say he had filed a lawsuit and all this other stuff and was trying to get it all worked out. On top of that he took it to a couple of reputable body shops inthe area and they all confirmed what we had said that the car had indeed been painted.

I personally had a Jeep Grand Cherokee that a lady wanted to sell to usa dnthe same thing had happened ut not ont he same scale. The passenger side front quarter. girll and headlight assembly had ben replaced and she had also bought the car new.

[Eye8Pussies]

in this situation it depends

if there's something wrong with the paint, then you should get it acknowledged


but also, dealers do damage cars by accident sometimes, and when that happens they are allowed something along the lines of $500-$1000 damage allowabel (not sure the actual amount) to fix the vehicle without disclosing it

[Mushroom]

The first thing I noticed about the car when I looked at it was that the finish on the door and fender had specks in it. The sales manager snapped back by saying Toyota had the best finishes. It wasn't until I got it home that I noticed the taping and overspray.
I'm going to make give me my money back. My attorney suggested at the moment that I not not mention that I plan to seek legal action. He suggested that I contact the zone manager and to see if I can work it out that way.

[2k4CamThrilla]

if there is any paint chips missing they are suppose to fix for u! When i got my 04' they told me to bring it on my day off and they would fix the specs of paint missing for free, no charge..Warranty suppose to cover the paint even it was chipped in transport..In transport they're suppose to have the special plastic wrapping

[Cactus]

The law in the State of Washington allows you 3 days after signing the contract to backout of the deal. Due to the accident damages, the car is worth less than if it had not been damaged and repaired. If you were to sell it in the future, you couldn't get full value for it.

What ever you do act FAST!

[Mushroom]

I rescinded the contract yesterday. I did it before even knowing about the WA law that Cactus mentioned. Thanks anyway Cactus.
Now I'm waiting for them to return my check. Sadly it appears that there are no more '06 Camrys in our area the way we would want one. The one the way we wanted it had to come from 6 hours away. The only thing special about it was that it had a V6 and side curtain airbags. I'd hate to have to settle for an Accord now but what else is there? I'd never have a Maxima.

Actually I should have have named this thread, "My first bad experience with a Toyota dealer."
There was nothing really wrong with the car itself. It was a fantastic car, drove silky smooth and was nearly dead quiet at the light. I sure wish I could have got to know the car better.

[pcgeek]

Originally Posted by Cactus

The law in the State of Washington allows you 3 days after signing the contract to backout of the deal. Due to the accident damages, the car is worth less than if it had not been damaged and repaired. If you were to sell it in the future, you couldn't get full value for it.

What ever you do act FAST!

The law to which you are referring only applies if they approch you to make a major purchase. Buyers Remorse. When you go to the dealership this law no longer applies, as you have approched them requesting a purchase. It is a common misconception of the law to think you have three days as it is a major purchase, but... the approch is what really counts.

Buyer's Remorse - Pleasant as the dealer may be during the selling process, legally their obligation is over, and yours begins, when you sign on the dotted line and drive away. In most states consumer products are covered by 3-day Right to Rescind (buyer's remorse) laws. Unfortunately, motor vehicle sales and leasing contracts usually aren't covered. Contact your state's Attorney General's Office for more information on buyer's-remorse law in your state. If you find you don't like the car you bought, you're generally out of luck. In rare circumstances an understanding dealer may help you out. The paperwork may take weeks to process, though, and you can expect to lose thousands of dollars. If you bought a car privately, you have no recourse other than through your attorney or small-claims court. Returning a leased vehicle is virtually impossible due to the amount of depreciation, paperwork, and fees involved. If you believe you've been misled by a dealer, and have documentation to prove it, contact your state's Attorney General's Office and Department Of Motor Vehicles (DMV). If either feels you have a case, you'll need an attorney as well.

pcgeek

[Mushroom]

Apparently it is applicable to vehicle purchases in WA. The dealer actually had a simple form to fill out. It appeared to be a very easy process in my situation.

[Cyorke]

Yeah people think that they have three days legally to return the car after purchasing. I know in TN it is not the case. THe dealer I worked for did give three days but it was jsut our policy. We did no t do it because of law or anything of that nature.

[csaxon]

PAINT PROBLEMS

PEELING CLEAR COAT
http://www.clublexus.com/forums/showthread.php?t=174496

2004 white SC430 with 11,000 miles that suddenly began shedding pieces of clearcoat from areas below the grill, on the driver's side wheelwell area and rocker panel. There is evidence that this blight is spreading. Her trusted bodyshop surmised that the car was slightly damaged in transit and repainted, re-clearcoated or had some such shoddy repair work done.

She wants a new car. Her dealer offered her $48,500 toward a new 2005 at dealer cost which is $57,500; the new car would cost her $9,000. She was considering this "deal", but after she found out that the trade-in value of her car should be $52,300 (considering the geographic area and mileage), she was livid and now doesn't even want to dicker - she wants an even trade

My general advice would be to get confirmed documentation for 2, maybe 3 different body shops that will back the claim that this car had repair work done, then take that information with a lawyer into the dealer and try and work something out
If the dealer did not disclose the car was damaged, it does not matter she drove it for 11K. Any competent attorney will get her an even trade or better. BMW lost a case regarding non-disclosed body work and had to pay out ....no joke....$30-milion. Judgment was appealed and reduced to $20-million.

It turns out that her dealer never contacted Lexus headquarters on this problem, but the National Center for Dispute Settlement, with whom she filed a claim, did. After Lexus HQ became aware of the problem, they sent a factory rep to look at her car, take pictures, and file a report. A week later, Lexus called and gave her a choice; all her money returned or a brand new 2006http://<br /> <br /> http://www.cl...d.php?t=179755

[Tarzan]

Sadly it appears that there are no more '06 Camrys in our area the way we would want one. The one the way we wanted it had to come from 6 hours away. The only thing special about it was that it had a V6 and side curtain airbags. I'd hate to have to settle for an Accord now but what else is there? I'd never have a Maxima.

Dealers are suppose to be able to order cars to your specs from the factory. They do this all the time in Japan. Its hard to make a dealer order a car talor made for you because they want to clear out thier current stock so they make you choose one that they have. Go ask a dealer if one can be ordered.