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The only thing I've heard concerning overfilling your fuel (petro) tank is that it will go into your charcoal canister or something, causing ecu issues (I dunno). I have always lived by the rule that I will set the pump with the little locking tab that clicks when it gets to a certain point (against the end of the nozzle, I think). Then, it won't be overfilled. I would imagine your pumps are similar to ours here in the states.
In your case, I would certainly call another repair shop or if you can find another Toyota dealer, give them a call.
And as for fuel catching fire, there has to be quite a spark in order to accomplish that. I went on a trip with some friends a couple of years ago and one of them went to fill up the gas tank while we went inside (he did too). Unfortunately, the pump never turned off and there was fuel everywhere. He was freaking out, tried to call 911 and couldn't understand why I was so calm. He had a nearly new car, and I told him that if he had any sparks eminating from the underside of it, that he had other problems anyways. I told him just to drive slowly away and it'll be fine. I literally had to start the car and drive about 20 feet before anyone else would get in the car, lol.
As for environmental reasons, he thought that they would need a clean up crew or something. He was surprised (I wasn't, we were in some backwoods part of Georgia) when the attendant came out with a water hose and washed it into some sort of drain.
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Current Ride(s): 08 Pontiac G8, 02 Mitsubishi Lancer, 94 GMC Sierra
Former Ride(s): 93 Camry SE V6 5-Speed  , 95 Camry DX 4-cyl
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