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Hate to break it to ya
Your service tech was telling the truth about your nav system...it's Toyota's way of keeping you safe on the road by not allowing you to do most things on the nav while going above about 3 miles an hour. It sucks, and I wish in all their smart thinking...that they would have incorperated the sensor that knows when someone is in the passenger seat, to link to the nav, that way at least your passenger could take care of it for you....but know...they didn't think of it that way.
Either embrase it for how it is, or search for someone who has done the mod to allow you to override it, but then it's likely to void your warranty should something then go wrong with the nav.
Hope this helps,
05TRD....
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