H4 Angel Headlight conversion kit
I don't mean Rubbish if the products were made in China. I'd ordered 2 sets of H4 Angel Headlight Conversion Kits by MATRIX from Summit Racing in June 06.. Guess what, I'd kept sending them back & forth since those headlights aren't working properly (There has 4 LEDs inside the lense which are not working, and water can gets into the lense easy due to the seal between the lense and the housing are not sealed up properly.) I'd 4 times replacement but still got the same problem until I called customer service from Summit Racing. I'd paid all return charges and the custom duties......coz they messed up the paper works...!!
They also gave me the Matrix's phone number in CA. 323-889-4350 to contact Vani. I have talked to him more than 5 times and he seems doesn't want to solve my problem at all... and keep asking me what do I want?!.....What do you think? I ain't asking for a new car but 4 prefect headlights!..... He told me there has no dealer in Canada at all....
I am suprised if anyone here have the same thing happened before? How you deal with it?
I've spent CAD$135 for just keep sending/ receiving those "headlights" back to summit racing by UPS(I have to paid for those shipping fee even warranty claims!! And paid for those duplicated duties(the other stupid cost occured!).........4 pcs of headlight only cost me USD$120...... same as the shipping cost!!??
Good luck!
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