Capitol Hyundai / Hyundai Automall

[wiccanferret]

My wife and I decided to purchase a new car with the help of my father as a co-signer. The deal was done in one sitting; they got my father's information, I signed all the paperwork as the co-signer, they promised to mail my father his part of the paperwork, they gave us the keys and we left.
My father got a phone call from the dealership confirming his home and work address and that was all.

He received the paperwork and mailed it back to them within the next few days and we heard nothing else about the car for a month, which wasn't a big surprise considering the first payment wasn't due for 90 days.
Almost exactly a month later I get a call from the dealership (the salesman) saying I needed to come by and re-sign the paperwork with a new bank. I asked him if all the terms would remain the same and he said yes, just with a new bank because the other one kicked it out. Keep in mind at this point both my father and I had already signed the "final" paperwork with the terms and bank name printed on it.

As I was at work half an hour away I couldn't just drop everything and go over there so I called my father and asked his opinion on the situation. He decided to call them himself. He talked to a finance manager who told him that they were still looking for a bank to finance this car, which was not at all what I had been originally told. After he calls me back and tells me this, I decide to call and see if I get yet another story. This time another finance manager tells me they NEVER DID have a bank for this car and that they were still trying to "work us a deal." At this point I've already written off the car as a free rental...obviously we're not going to be able to keep it.
Later that day I arrive at the dealership and talk to the salesman. I'm quite angry at this point. They still don't have financing and now the salesman is admitting that he only told me that to get me to bring the car back. I guess they thought I'd run to Mexico with their Elantra? He starts telling me that the original bank was going to take the loan but they had a phone interview with my father and he pissed them off. That phone interview never happened, my father would have no reason to lie to me about that nor is he particularly prone to pissing banks off. Why would they phone interview someone with a 700+ credit score anyway? The salesman refused to comment on the fact that one of their sales managers told me that they never did have a bank.

The end product was that we gave the car back. They never did have financial backing and apparently couldn't find any, which makes absoloutly no sense to me. Honestly I wasn't too worried about it; we just ended up getting a car from another dealership with no problems whatsoever. Basically we ended up with a free rental for a month and now they have to try to sell a car with 2000 miles on it as new to break even. I have no idea what they were trying to pull with this big mess, but with there being three other Hyundai dealers in nearby Austin, I would not suggest doing business with these guys. They don't seem to have any idea what they're doing and have no problem with blatantly lying to your face.