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2nd Generation (2008-2013) Forum dedicated to the discussion of 2nd generation Toyota Highlanders.

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Old 08-13-2012, 12:55 PM   #1 (permalink)
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Front Suspension chatter

Well i got to drive my wife's 2012 limited AWD HL during our vacation this last weekend and noticed something with the front suspension. I wasnt sure if this was a characteristic of the HL or is it a problem with ours. When going over uneven roads ...like potholes or rumble strips it feels as iff the front suspension is chattering...almost like its loose. I was planning on bringing it up with the serve writer when we go in for our first free oil change ( it only has 3k miles now)
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Old 08-14-2012, 10:52 AM   #2 (permalink)
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so i take it no one else feels as if the front end on their truck seems "loose" over multiple bumps?
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Old 08-14-2012, 11:24 AM   #3 (permalink)
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nope, everything feels rock solid on mine
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Old 08-14-2012, 12:59 PM   #4 (permalink)
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Originally Posted by sweeneyp View Post
nope, everything feels rock solid on mine
Thanks...i guess there might be an issue with hers then...i know we have the dreaded turning knock sensation...but i noticed this wierd feel when going over multiple potholes (was on a beach road) it almost felt like the front suspension belonged on a barebones Carolla or something.
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Old 08-14-2012, 01:08 PM   #5 (permalink)
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Quote:
Originally Posted by TimelessR1! View Post
Thanks...i guess there might be an issue with hers then...i know we have the dreaded turning knock sensation...but i noticed this wierd feel when going over multiple potholes (was on a beach road) it almost felt like the front suspension belonged on a barebones Carolla or something.
No sign on ours. I drive a 2000 Corolla that had your symptoms and that was due to worn out shocks. I later replaced them with Tokico shocks which were stiffer than OEM.
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Old 08-14-2012, 01:13 PM   #6 (permalink)
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We took our up a National Forest road last weekend, with very poor road conditions in places. I also noticed that the steering column chattered under heavy duress. I was a little surprised as I've never had a new vehicle do that. I agree it does feel a bit like a loose front end, but I just attributed it to driving a car chassis off road. I have never felt it on regular roads, paved, gravel or otherwise. I'll have to ask them about it next time I'm at the dealer.
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Old 08-15-2012, 08:35 AM   #7 (permalink)
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Originally Posted by awisher View Post
We took our up a National Forest road last weekend, with very poor road conditions in places. I also noticed that the steering column chattered under heavy duress. I was a little surprised as I've never had a new vehicle do that. I agree it does feel a bit like a loose front end, but I just attributed it to driving a car chassis off road. I have never felt it on regular roads, paved, gravel or otherwise. I'll have to ask them about it next time I'm at the dealer.
Let me know what they say. I'm not sure when we are brining ours into the dealer. I agree with you that when driving on paved or smooth gravel roads, there is no issue, but when you start putting the suspension through a little workout you start to feel this "looseness" through the stearing stem...almost like the rebound of the shock isnt under tension is is just flopping back open.

I'm glad to see im not the only one...
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Old 08-15-2012, 08:41 AM   #8 (permalink)
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one thing i noticed yesterday, as I was driving home through a road construction site, where the temp asphalt was super bumpy was that there was no chatter. I found this odd since it was so rough. I am wondering now if it has something to do with the traction control system or AWD systems, as they were activated quite a bit in my run up the mountain last weekend. Additionally, I was going uphill, so maybe the front suspension had less load on it....
I am probably grasping at straws now.
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Old 08-15-2012, 10:53 AM   #9 (permalink)
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Quote:
Originally Posted by awisher View Post
one thing i noticed yesterday, as I was driving home through a road construction site, where the temp asphalt was super bumpy was that there was no chatter. I found this odd since it was so rough. I am wondering now if it has something to do with the traction control system or AWD systems, as they were activated quite a bit in my run up the mountain last weekend. Additionally, I was going uphill, so maybe the front suspension had less load on it....
I am probably grasping at straws now.
You may be grasping at straws, but I bet you're on to something concerning the traction control.
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Old 08-25-2012, 11:18 AM   #10 (permalink)
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I have same feeling...On bumpy road, the steering feels very sensitive and suspension seems loose and not firm as you would expect.

If you apply brakes a little, you'll feel it even more coming from the steering wheel and brake pedal. Very weired feeling for a new vehicle.
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Old 08-27-2012, 09:32 AM   #11 (permalink)
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Does anyone know when Toyota started using the Electronic power steering in the highlander? The reason im curous is that b/c I also own a 2010 F150...and that particular year the steering is great...BUT in 2011, then intorduced the EPAS into that model and lots off ppl were having issue with it...ver similar to what I'm feeling in my 2012 HL.
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Old 08-27-2012, 09:35 AM   #12 (permalink)
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Originally Posted by TimelessR1! View Post
Does anyone know when Toyota started using the Electronic power steering in the highlander? The reason im curous is that b/c I also own a 2010 F150...and that particular year the steering is great...BUT in 2011, then intorduced the EPAS into that model and lots off ppl were having issue with it...ver similar to what I'm feeling in my 2012 HL.
I know that it is in all of the 2nd Gens... 2008, and up. I can't speak for the 1st Gens before 2008.
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Old 08-27-2012, 09:39 AM   #13 (permalink)
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I can't speak for the 1st Gens before 2008.
They use hydraulic PS.
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Old 08-28-2012, 01:08 PM   #14 (permalink)
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I drive a 2006 Rav4
I have the exact same problem. I find the noise is more easily to replicate when you drive slowly over bumps or rail tracks. I can feel a loose and clunky vibration from the steering. I went to Toyota this morning and they did a road test with me, they were able to feel and hear the noise. The Mechanic said it was the "Intermediate Steering shaft"
The Shaft is Telescopic and has 2 pieces and that is where the noise is coming from he said.
For this Diagnostic it cost me $96

They gave me a quote for the repairs
It's in Canadian Dollars:
Parts: $90.20
Labor: $227.88 (2.4 hrs)
Supplies: $10.00
Alignment: $84.95

Subtotal : $413.03 + Tax

They say it will always pass the safety inspection even if I don't repair it, but I'll have to live with the noise if I decide not to fix it.
I'm not sure if I want to spend an extra $500 to fix it...
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