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Old 04-19-2010, 06:46 PM   #1 (permalink)
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Question Valet key?

I didn't get Valet key with my new 2010 Highlander base from Dealer. Just got two master keys with remotes. Should I be getting a third Valet key? Do I need to call customer service at dealer?

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Old 04-19-2010, 08:22 PM   #2 (permalink)
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Quote:
Originally Posted by ysid View Post
Do I need to call customer service at dealer?
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If your owners manual shows one, then yes the dealer owes you one
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Old 04-19-2010, 09:18 PM   #3 (permalink)
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Canada Valet key

Our 2010 base Highlander came with a valet key plus the 2 master keys with the remote, I think you should contact the dealer and request your valet key
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Old 04-20-2010, 05:08 PM   #4 (permalink)
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Quote:
Originally Posted by ysid View Post
I didn't get Valet key with my new 2010 Highlander base from Dealer. Just got two master keys with remotes. Should I be getting a third Valet key? Do I need to call customer service at dealer?

Thanks
My '09 HL Ltd came with just the 2 remotes. Possibly because it has push button start and keyless entry. My '06 had 2 remotes and a valet key.
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Old 04-20-2010, 09:39 PM   #5 (permalink)
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If the remotes and keys are seperate from each other you should have got a third key if the HL has Smart Entry like peterk9 mentioned it would have only the 2 key/remotes.
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Old 04-21-2010, 07:52 AM   #6 (permalink)
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my dealer's excuse was, "we can't find them". why do they do this, whats the point of hiding our valet keys?!
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Old 04-21-2010, 12:28 PM   #7 (permalink)
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Thank you all for the great replies. Mine is base edition without smart key so I should have a valet key. I called the dealer today and he says he gave it to me when I took the delivery. I don't have it and can't argue with him as he says he has already given it to me :-(
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