Coastal Tech lockpick 2 - installed but nav not working right - 2010 Highlander - Toyota Nation Forum : Toyota Car and Truck Forums

mwhdvm · 05-30-2010, 09:22 AM

I purchased a lockpick 2 and had a professional installer install the unit (took them 20 minutes). Everything works perfectly EXCEPT the Nav---I first and to calibrate the nav manually (which concerned me) and then all seemed to work perfectly until I double-tapped the power button to change something while driving, and then when the nav was restored, it picked up where I left off, on the map. In other words, I continued driving and the nav picked up where I was 3 miles earlier rather than correctly jumping to my new current position. Once this happened, the nav would sometimes show me driving West when I was driving East and got really bazaar. Makes the unit worthless if this can't be resolved.

I should add that I also have the iPod interface and XM radio installed on this radio - all installed by the Dealer. My iPod interface works well with the lockpick 2 also (I am able to change playlists etc while driving).

Has anyone else experienced this? Any idea of a solution? I haven't called Coastal Tech yet b/c it's been weekend and they're closed.

sidneyj · 05-30-2010, 11:45 AM

Quote:

Originally Posted by mwhdvm

I purchased a lockpick 2 and had a professional installer install the unit (took them 20 minutes). Everything works perfectly EXCEPT the Nav---I first and to calibrate the nav manually (which concerned me) and then all seemed to work perfectly until I double-tapped the power button to change something while driving, and then when the nav was restored, it picked up where I left off, on the map. In other words, I continued driving and the nav picked up where I was 3 miles earlier rather than correctly jumping to my new current position. Once this happened, the nav would sometimes show me driving West when I was driving East and got really bazaar. Makes the unit worthless if this can't be resolved.

I should add that I also have the iPod interface and XM radio installed on this radio - all installed by the Dealer. My iPod interface works well with the lockpick 2 also (I am able to change playlists etc while driving).

Has anyone else experienced this? Any idea of a solution? I haven't called Coastal Tech yet b/c it's been weekend and they're closed.

Keep us posted I just purchased this unit for 2010. Do you have rear entertainment?

mwhdvm · 05-30-2010, 12:41 PM

No - I don't have the rear entertainment. I'm sure if I did it would be working fine though. Every feature works as it should EXCEPT the nav correctly placing me on the map. This is it's primary purpose and not doing that well at the moment. As soon as I hear from Coastal Tech I will update. I have emailed and will place a call on Tues (Mon is Memorial Day) if I don't hear back before by email. I hope they can be reached - they are known for not having the greatest customer service.

DeWat · 05-30-2010, 06:05 PM

As already mentioned, keep us posted please.

Without actually seeing what you're going through, one thing does come to mind. When navs were first coming out, and getting popular in the 90's, the better ones had a "secondary" navigation feature. This "feature" would kick in anytime satellite reception was lost. I forget what it is called, but what it would do is guestimate your location based on roads, direction, and speed, until your satellite covereage would resume. This is why nav units can still show your location in long tunnels. They are getting your speed from the vehicle, and just following the road until the unit can see the satellites again.

Now, back to your unit. It sounds like this is what is happening... somehow, when the nav is turned back on, instead of re-acquiring the satellites, it is getting the position from the vehicle's inputs. This may be temporary while the satellites are re-acquired. How long has your navigation been messed up after resuming nav? If more than five or six minutes, I would be concerned. If not, that may be what you are experiencing.

DeWat

jeffs3820 · 05-30-2010, 06:20 PM

What happens if you wait about 2-3 minutes...is your position updated correctly? I'm sure when the lockpick is activated the GPS is being told there is no vehicle movement and it gets confused. When the lockpick is disabled the GPS should update but this could take a few minutes.

sidneyj · 05-30-2010, 08:38 PM

Hoping someone with a 2010 can chime in with a success story.

sidneyj · 05-30-2010, 08:44 PM

Quote:

Originally Posted by jeffs3820

What happens if you wait about 2-3 minutes...is your position updated correctly? I'm sure when the lockpick is activated the GPS is being told there is no vehicle movement and it gets confused. When the lockpick is disabled the GPS should update but this could take a few minutes.

If it takes 2-3 minutes to update correctly I'm def cancelling my order.

mwhdvm · 05-31-2010, 09:58 AM

It doesn't matter the amount of time I wait, and as I mentioned, it begins tracking in all kinds of directions and it never updates. It's as though it loses all bearing once it's deactivated with the lockpick and reactivated. I'm driving East and it starts going North, and as I continue East, it starts going West! It's ridiculous. I'm anxious to hear from Coastal about this. Hoping perhaps they sent me the wrong unit? Even if that is the case, I'm annoyed since I paid to have the 1st one installed by a professional shop. We'll see...

Would be most helpful if someone with a 2010 Highlander would comment here...

newbie36 · 05-31-2010, 11:37 PM

When switching from backup cam or DVD back to Navigation mode, I do have the same issue as the OP. However, it only takes 1-3 minutes to re-aquire and properly display the correct location. I do have RSES.

JMSinMD · 06-01-2010, 04:45 AM

I have it in my Sequoia and it only takes a few seconds after switching to reacquire the satellite.

mwhdvm · 06-01-2010, 06:09 AM

@JMSinMD & newbie36 - what year is your vehicle??? I'm working on the assumption that this may be a 2010 issue and need to know if this works in a 2010 for someone else (particularly Highlander).

I tested this yet again yesterday. I went on a 50 mile trip and calibrated the GPS at my house before leaving. It tracked accurately for the first 10 miles or so, and then it randomly went off track and began going due East when I was going West, then went North while I was still going West. In the end it put me about 10 miles from home when I was about 50 miles away. Very disappointing.

Hope to speak with someone at Coastal today and will update.

JMSinMD · 06-01-2010, 06:40 AM

Quote:

Originally Posted by mwhdvm

@JMSinMD & newbie36 - what year is your vehicle??? I'm working on the assumption that this may be a 2010 issue and need to know if this works in a 2010 for someone else (particularly Highlander).

I tested this yet again yesterday. I went on a 50 mile trip and calibrated the GPS at my house before leaving. It tracked accurately for the first 10 miles or so, and then it randomly went off track and began going due East when I was going West, then went North while I was still going West. In the end it put me about 10 miles from home when I was about 50 miles away. Very disappointing.

Hope to speak with someone at Coastal today and will update.

2008 Toyota Sequoia w/factory NAV and factory RES

sidneyj · 06-01-2010, 10:49 AM

Quote:

Originally Posted by mwhdvm

@JMSinMD & newbie36 - what year is your vehicle??? I'm working on the assumption that this may be a 2010 issue and need to know if this works in a 2010 for someone else (particularly Highlander).

I tested this yet again yesterday. I went on a 50 mile trip and calibrated the GPS at my house before leaving. It tracked accurately for the first 10 miles or so, and then it randomly went off track and began going due East when I was going West, then went North while I was still going West. In the end it put me about 10 miles from home when I was about 50 miles away. Very disappointing.

Hope to speak with someone at Coastal today and will update.

I spoke to coastaltech 5 minutes ago and they said the 2010 has been tested and approved for sale. I went ahead and cancelled my order until I know this issue is resolved. I just don't want to wait up to 3 minutes for the gps to re-calculate after turning off the lockpick. If I need to make a quick decision on which way to go waiting that 2-3 minutes I will have to pull over so I might as well just pull over anyway making the coastaltech useless, in most cases for me.

newbie36 · 06-01-2010, 11:06 AM

2008 Highlander Limited NAV/RSES

mwhdvm · 06-01-2010, 08:42 PM

I called today and got to speak to a male receptionist who said a Toyota Tech would be calling me to discuss my issue...no call the rest of the day.

I had also emailed a support request and received 2 emails during the day from Brett in Support:
1) "When you manually recalibrate the navigation radio it affects the dead reckoning your actually canceling it out. You will need to basically go to the location that is home for you do the recalibrate then hit the guide button and drive in as straight of a line as you can for about 2 miles. This is going to reset everything, from then on don't manually recalibrate."

I wrote in response: "OK, I had to manually calibrate it b/c it never found where I was after 30 minutes. I will try again, but suspect it's not going to work right. Shouldn't it pretty quickly have found where I was when the lockpick was first installed?"

2) Brett replied, "The lockpick 2 when it is engaged does not time itself out so sometimes what can happen is that when it is activated it is not turned off, it is left in override mode. It is really easy to turn it off, press the guide button and it will turn off the lockpick override. Essentially once you hear the ladies voice again the override is no longer active. You still either want to do what I described in the first email to do."

I attempted as described above and the unit did not perform correctly. I calibrated as recommended and drove a very straight street for 5 miles. Within 1-2 miles it was already off, tracking behind where I actually was. I didn't touch anything during this time - just drove 55mph. I stopped, recalibrated and drove again 5 miles and it was off by even more the 2nd time. Attempted a 3rd time with the same results. It DID stay on the same street, (not going off on it's own like it does when I make turns) but it was not correct in position. As I slowed, it seemed to continue tracking at the 60mph speed making the inaccuracy greater.

I'm hopeful I will get a call tomorrow from the tech (who was not Brett - different name but not sure what it was). Will let you know what I find out...