Damage Tire on new Highlander?

[newsrv]

I know of two new Highlanders, one going in for the first oil change and the second going in for the xecond oil change, that both had tire damage. One had a bolt in the tread and the other a screew in the sidewall. Both Highlanders were serviced by the same dealer, Heartland Toyota of Bremerton, Washington. Has anyone else experienced this tire problem, especially in the Bremerton area or with this dealer?

[fj62]

It could be coincidence, but my brother-in-law told me stories of being charged for lights not working during state inspection. My brother-in-law made sure all lights were working when he left his house.
I ended up going to the same dealer to get an updated inspection and as I sat waiting the service advisor or mechanic came in to talk to a customer about lights that needed replacing and all I could think of was the story my Brother-in-law told me. This was not a Toyota dealer but BUYER BEWARE.

[TrailDust]

Originally Posted by newsrv

I know of two new Highlanders, one going in for the first oil change and the second going in for the xecond oil change, that both had tire damage. One had a bolt in the tread and the other a screew in the sidewall. Both Highlanders were serviced by the same dealer, Heartland Toyota of Bremerton, Washington. Has anyone else experienced this tire problem, especially in the Bremerton area or with this dealer?

My first question would be were the screw and bolt found in the front tires or the rear tires? Second question would be are these new Highlanders with new tires, or older Highlanders with new tires?

I base those questions on the observations made by my buddy who owned a tire and brake shop for over 20 years. He said most bolts, screws, and nails will show up in the rear tires because the front tires typically kick the object into the air where they can much easier line up to penetrate a tire. Also, he said new tires with thicker, deeper treads tend to kick up bolts in particular for obvious reasons. That's been his career observation.

Two incidents don't make a trend, but if two or three additional incidents pop up and they're all located in the front tires I'd get suspicious. That's my take on it.

[dennydp]

No problem when I took mine in to Heartland

[newsrv]

TrailDust, in both instances they were the front tires and were the original tires that came with the HL. Milage on one HL was aslmost 5,000 miles and the other was almost 10,000 miles.

[TrailDust]

Originally Posted by newsrv

TrailDust, in both instances they were the front tires and were the original tires that came with the HL. Milage on one HL was aslmost 5,000 miles and the other was almost 10,000 miles.

If it were me, I'd be extremely suspicious.

[Yazon]

Even if they were not put in there on purpose - there is a good chance that the punctures were caused by objects (crews and bolts) that should have been cleaned up at the shop's floor. When i visit small, local repair/service centers - many of them have screws all over the floor (in fact those idiots lost one of mine air filter screws).

And if any tire is going to get it - it will be fronts since they are the first to go into the service area (unless they drive the cars in backwards.

[nevada]

2 times does not make a conspiracy.
if it were 10 times, then yeh, id be suspicious.

having worked tires for a few years, it is true that the rear will pick up more flats, due to the reasons mentioned above.
but, front tires arent immune.