(My car was made in Japan August 2007)
well i just got my car back from the dealership, and they have really pissed me off. They "duplicated" the problem and found a "solution."
First of all the guy told me he could barely hear it from teh driver seat with hood and door open, but the guy under hood heard it easily. Now when it does it for me I hear it LOUDLY from the driver seat with door and hood closed which makes me wonder if they actually heard it or are BS'ing me....
I had shown them this video that I made from the video posted here and my video
(download link:
http://www.mediafire.com/?g80aaxudkfb4giu), so they knew what to look for. Well at first they said exhaust manifold leak (BS...) so i left it for 3 days and now they "duplicated" it this morning and have determined that nothing is wrong.
Here is what they recorded as the porblem:
Which is exactly what I told them.... (ignore the writing in pen, its what I wrote after I got the invoice back, and their initial diagnosis)
Now this is what they say is wrong on the invoice:
Basically the guy told me that as the engine cools the oil drains to the oil pan from the top of the engine.(as does every other engine on the planet...) And that the the oil pump is not "primed" and that is what is making the sound. It "is a normal characteristic of the engine", so no fix is necessary. So bascically he told me oil is not getting to the top of the engine at startup and something is grinding up there and thats ok/normal!?!?!?!?!?!?!?!:headbang: your kidding me.... So I told him that others are having this problem and there seems to be a solution around the camshafts/VVT-I system AND that the lexus 2gr-fse (extremely similar engine) is having the exact same issue and it IS the camshaft/VVT-I or something up there according to the TSB. He basically told me that they say its the oil pump and that its is fine and thats it.
Now to me it sounds like they don't want to do the warranty work on the vehicle because from what I understand its like an 18 hour job where they have to drop the engine from the vehicle to service the camshafts/VVT-I system. So i plan on taking it to another local toyota dealership / a garage called Lexpro (3 former lexus/toyota head technicians opened a garage) and get their ideas.
A sound this loud is NOT normal. :thumbsdow
OK...ranting and raving over...
Lucky777 hopefully you will have more luck with this than I did, and can you let us know if they do begin to fix the problem because any documentation over the issue could help me convince my dealership.
murdamechanik do you have ANY kind of documentation showing what they did to your highlander that you could post that I could show to the dealerships to stop them from BS'ing me? I really need to get this fixed before my warranty expires.
ANY help would be apreciated!
Thanks,
Patrick