Your Call - Who Did it?

[TechJockey]

One year ago and two months ago - we had our local dealer installed a new clutch in our 1997 SR5 4WD 4Runner.

Last Monday night - while backing in 4-Wheel drive, the front drive-line seperated from the front differential and there was only one bolt left holding it in place. The three other bolts - were no place to be found at the "event site". The "event site" was clearly marked by clutch and power steering fluid that erupted when the drive-line broke those two hydraulic services. I presume the three other bolts must have come lose in between the time we had our clutch serviced and last Monday night.

So - what is your opinion - The obvious question - did the dealer have anything do do with this when they replaced the clutch?

Should I be getting ready to file a complaint and asking for the dealer to pay for the entire repair and more?

Is this a common failure and something that just happens with mechanical equipment?

Thanks for your comments and opinions,

TechJockey

[JeremyH]

Take it back to them. Those bolts should get some locktite when they are removed and reinstalled. Tell them to fix their mistake.

[98tacoma]

someone there f'ed up and hopefully they will recognize that without giving you to many problems

[bsro]

When properly torqued, those bolts shouldn't have come loose! Definitely take it back and make them fix their bad work!

[Tercel GTS]

Way to bring back a 2 year old thread.