Should I stop goign to this repair sho? - Toyota Nation Forum : Toyota Car and Truck Forums


» Auto Insurance
» Featured Product
» Wheel & Tire Center

Go Back   Toyota Nation Forum : Toyota Car and Truck Forums > Toyota Passenger and Sports Car Forums > Corolla Forum > 8th Generation (1998-2002)

8th Generation (1998-2002) Specific discussion of the 8th generation

ToyotaNation.com is the premier Toyota Forum on the internet. Registered Users do not see the above ads.
Reply
 
LinkBack Thread Tools Display Modes
Old 03-18-2011, 02:38 PM   #1 (permalink)
New TN User
 
Join Date: Apr 2008
Location: WI
Posts: 29
Thanks: 1
Thanked 0 Times in 0 Posts
iTrader Score: 0 reviews
View asiandude's Photo Gallery
Should I stop goign to this repair sho?

I been using this repair shop for like 3 or so times in some 1-3 years.

I am not car tech ..i just know a little bit but not very tech on car.

Last time they did a outter and inner tie rod job for me it cost almost $400 on my drive side.

This shop was consider LADY's Favorite repair shop by what they say on their ads and people like them and they been growing pretty well too.

Well, my 99 corrolla has been in pretty bad shape for maybe 1 year i guess. I am sure that that the front and rear Strut were pretty bad cause when i go over bumb, it doesnt ride good and its just bad.

I have the repair shop check and they give out very accurate quote with larbor all in it.

My front and rear were repair and install with new Strut and everything.

The whole parts of front and rear + sway bar + passage outter/intter tie rod (they say it was bad too) total out to almost $900.

Now comes the labor: $899 somthing labor!

The whole thing total up to well $1706 dollar which I pay with all my saving and a hole in my bank.

I have the print out of the job that was perform. Some of the charge were included in the labor I guess too.

There was no way I can't refuse it cause i need it repair fast and soon or I will be strained in the highway.

After the repair and paying them, I try it out OMG...it was smooth and very well handle. Going over bumb was like riding in air (sort of)!

Now the question is: is this repair shop ripping me off for that much labor??

I need input cause If they are, then I will have to find another repair shop that doesn't rip you off ( my sis use one that charge $50 or something to reattach a muffler which I thought was very good).

Last edited by asiandude; 03-18-2011 at 02:43 PM.
asiandude is offline   Reply With Quote
Sponsored Links
Advertisement
 
Old 03-18-2011, 03:56 PM   #2 (permalink)
Gearhead
 
Join Date: Jul 2004
Location: Northern Virginia
Posts: 1,467
Gameroom cash: $196215
Thanks: 7
Thanked 123 Times in 116 Posts
iTrader Score: 0 reviews
View fishexpo101's Photo Gallery
Just a gut feeling from what you've mentioned - you probably gotten ripped off. Price is a little on the high side. This is assuming the shop uses a labor rate of around $80-$90/hr (should be posted somewhere easily visible).

Can you post a printout of exactly what they did?

$1700 is pretty high, depending on what they did. Inner tierod runs about $40-$50, outer tie rod runs about double that. Struts run about $70-$80 each (KYB OEM), you didn't mention springs, boots, strut mount, etc. Assuming they did an alignment. Swaybar?? Hard to believe the swaybar is bad, unless they meant the bushings holding the swaybar and the endlinks - then that makes more sense. Also sounds like they gave you zero break on the parts, price-wise, sounds like you paid full retail.

As for the high labor for doing all the struts, suspension/steering work - that is a littler higher than normal. Again, depends on what the shop's labor rate.

Struts are important to the car, but probably not to the point where you have to cash out your savings. You can drive on worn struts for a little while, ride won't be as stable or smooth, but it is still doable.

$50 to reattach a muffler, depends on what was wrong in the first place. Could have been broken bolts to the muffler, needed to weld on a broken hanger, replace a rubber hanger, etc. If it was for all of those together - $50 is not a bad price, for any one of those alone - too much money.

But seeing that you've already done the repair and by your account, the work done was to you satisfaction - not much you can do about at this point, as the money is already gone. What I would do in the future is to shop around, get a couple of price quotes for the repair. Not much you can do about labor charges, but you can shop around for parts.

Use decent online retailers like www.rockauto.com or www.1sttoyotaparts.com - you don't have to order from there, just find out what those parts cost, ask the shop for their quotes and see what they are charging.

Also a good idea to ask for your old parts back - an honest shop will have no problems returning your old parts to you. Some parts are required to be returned to a vendor for "core" - so that those parts can be rebuilt, an honest shop will make sure you know about this before they touch the car.

Highly recommend to pickup a Haynes or Chilton repair manual, for reference. A DIYer should have no problems with doing 90% of the maintenance work on the car themselves. The more you know, the less likely you will get ripped off. Know where components are on the car, what parts are called, what they do - and you will understand what they are putting on that work order and quickly determine if they are trying to cheat you.

Myself and many others here opted to do our own springs and struts - there is some work involved but should be well within the reach most DIYers. A beginner with some basic tools and spring compressor - can get this done in 4-6 hours pretty easily - feeling even better for paying for the parts and pocketing all the labor.
__________________
2002 Corolla S, 1.8L 1ZZ-FE VVT-i
2003 Matrix XRS, 1.8L 2ZZ-GE, VVTL-i (RIP)
2009 Matrix XRS, 2.4L 2AZ-FE VVT-i
fishexpo101 is offline   Reply With Quote
Old 03-18-2011, 06:33 PM   #3 (permalink)
Official TN Member
 
Join Date: Oct 2009
Location: Oroville
Posts: 605
Gameroom cash: $371570
Thanks: 0
Thanked 9 Times in 9 Posts
iTrader Score: 0 reviews
View ilovecorollale's Photo Gallery
Wow that is pretty ripped off but especially the muffler, $50???
The suspension parts, you could've done it all yourself.It just takes time and patient to figure out where goes where and how to put it together and the right tools.Simple.
Try going to other shop from shop next time, asking for a price to see which is cheaper.
ilovecorollale is offline   Reply With Quote
Old 03-18-2011, 07:51 PM   #4 (permalink)
New TN User
 
Join Date: Apr 2008
Location: WI
Posts: 29
Thanks: 1
Thanked 0 Times in 0 Posts
iTrader Score: 0 reviews
View asiandude's Photo Gallery
Quote:
Originally Posted by ilovecorollale View Post
Wow that is pretty ripped off but especially the muffler, $50???
The suspension parts, you could've done it all yourself.It just takes time and patient to figure out where goes where and how to put it together and the right tools.Simple.
Try going to other shop from shop next time, asking for a price to see which is cheaper.
Ya I figure..I will be boycotting this shop for now on.

Thanks for all your help.
asiandude is offline   Reply With Quote
Old 03-18-2011, 09:26 PM   #5 (permalink)
One with the force
 
Join Date: Jun 2009
Location: Cleveland Oh
Posts: 3,859
Gameroom cash: $816901
Thanks: 303
Thanked 82 Times in 81 Posts
Supreme Member
iTrader Score: 0 reviews
View zythr's Photo Gallery
Also as a suggestion, go to cars.com and look up Mechanix Files. It is a listing where consumers post good repair shops to go to, if you need repairs. The listings are broken down by State
zythr is offline   Reply With Quote
Old 03-20-2011, 12:27 AM   #6 (permalink)
Official TN Member
 
Join Date: Oct 2010
Location: Eugene, OR
Posts: 122
Gameroom cash: $116900
Thanks: 8
Thanked 3 Times in 3 Posts
iTrader Score: 0 reviews
View Clayton1984's Photo Gallery
Quote:
Originally Posted by zythr View Post
Also as a suggestion, go to cars.com and look up Mechanix Files. It is a listing where consumers post good repair shops to go to, if you need repairs. The listings are broken down by State


Look here

http://www.cartalk.com/content/mechx/find.html
Clayton1984 is offline   Reply With Quote
Old 03-20-2011, 10:19 PM   #7 (permalink)
New TN User
 
Join Date: Jan 2011
Location: Bellingham
Posts: 23
Thanks: 0
Thanked 2 Times in 2 Posts
iTrader Score: 0 reviews
View notaloafer's Photo Gallery
Chances are if you are asking whether or not you got ripped off, you did =P
notaloafer is offline   Reply With Quote
Sponsored Links
Advertisement
 
Reply

  Toyota Nation Forum : Toyota Car and Truck Forums > Toyota Passenger and Sports Car Forums > Corolla Forum > 8th Generation (1998-2002)

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Powered by vBadvanced CMPS v3.2.2

All times are GMT -5. The time now is 01:27 PM.



Powered by vBulletin® Copyright ©2000 - 2012, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0
Garage Plus vBulletin Plugins by Drive Thru Online, Inc.
ToyotaNation.com is an independent Toyota/Lexus enthusiast website. ToyotaNation.com is not sponsored by or in any way affiliated with Toyota Motor Sales, USA, Inc. The Toyota, Lexus and Scion names and logos are trademarks owned by Toyota Motor Sales, USA, Inc.