|
Your Lexus dealership is not taking full responsibility for all the inconvenience caused. File a complaint against them to Lexus.
I would give you example of true customer service:
Recently, someone in Saskatchewan, Canada bought a BMW 335ci twin turbo. For some strange reason, the engine ceased at only 450 KM. Now, look at what BMW Canada offered him for compensation.
1 - Have his car fixed and in brand new condition and brand new engine within 60 days. If it is not fixed by then, they would pay him $50 for every day over the 60 days.
2 - $3000 cash for compensation.
3 - Loaner car until he gets back his 335 TT.
4 - Extended warranty up to 10 years free of charge.
Now, that is what I customer service and making up to the customer.
__________________
SSM 05 Corolla XRS 6 Spd VVTL-i 2ZZ-GE /04 Corolla S 1ZZ-FE (sold)
BT: 14.67@96mph(I/E)/Injen Cold Air Intake/Greddy SP2/MT90/GPS Navi/Continental ExtremeContact 205/50/16 track radials/Megan Racing/Koni fully adjustable suspension/Cross drilled + slotted rotors/Carbon ceramic pads/Motegi lightweight rims.
"LFA - Passion, soul and character in its purest form"
|
