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Old 08-19-2009, 10:12 PM   #1 (permalink)
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Help regarding Toyota 32,000km Service!!!



Is the Service included in 1 package or you can just do some of the listed things?? Because I want to replace the Cabin Air filter on myself and the engine filter if necessary to reduce the cost. Are brake inspections required and typically how much will it cost for all the service??
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Old 08-19-2009, 10:16 PM   #2 (permalink)
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The maintenance service listed there is a package.
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Old 08-19-2009, 10:17 PM   #3 (permalink)
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if i replace the cabin air filter and engine filter, will it reduce the cost??
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Old 08-20-2009, 03:23 AM   #4 (permalink)
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Quote:
Originally Posted by ericgu22 View Post
if i replace the cabin air filter and engine filter, will it reduce the cost??
Yes and no. You won't pay for parts (obviously) since you're buying them seperately...but last I saw, there's seems to be no "flat rate" for this service package so it's really up to the discression of the dealer.

Which leads me to my MAJOR pet-peve with Canadian Toyota Dealers and the Manufacturer's Recommended Service levels. (Note to the DIY'ers: I don't do my own maintenance. I have better things to do so don't have an issue with paying others for this)

Honda has a much better setup. When I had my Civic back in 95, I knew I had 5 service levels. A, B, C, D, E. Each one included an oil change but was progressively more detailed. "A" was a simply oil/filter and "E" was much more plus a timing belt (98,000km mark). Simple, easy to follow and understand. Knowing the pattern I knew what I was going to need to do before I brought the vehicle in for service.

Going for service was easy. Every 6000km with service in this order: A,B,A,C - A,B,A,D - A,B,A,C - A,B,A,E.

Last week I went in for my 32,000km service last week and got an oil and filter. Nothing else was recommended by dealer (kinda pissed off since I suspect they didn't even rotate tires!). Went to the maintenance brochure...and there's all sorts of stuff that was supposed to be done.

This tells me either: (a) the recommended maintenance schedule is BS; or (b) the Dealer is a 'tard and doesn't know how to maximize their service capacity.

Either way - as a customer I'm simply confused...and pissed off.
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Old 08-20-2009, 04:27 AM   #5 (permalink)
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the only thing they are really doing is changing the oil... everything else is a quick look that any idiot should be able to do, incl the brake ad check... give me a break... and people wonder why I refuse to take anything to a garage
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Old 08-20-2009, 06:50 AM   #6 (permalink)
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I think if you do your own maintenance, you may give the dealer an excuse to void the warranty on the system you put a part in. For example, if you use an aftermarket oil filter and there is an engine problem with the bearings, for example, Toyota may claim the problem was due to not having used a Toyota part and not pay for the repairs under warranty.

I think it is up to the dealer and maybe the Toyota representative for your area if this would be the case. I would stick with Toyota parts while under warranty just in case. I have work done at more than one Toyota dealer and they don't have a central database, so dealers don't know if another dealer did work on you car. You need to keep receipts to back up your warranty.
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Old 08-20-2009, 08:21 AM   #7 (permalink)
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Originally Posted by Exit9 View Post
I think if you do your own maintenance, you may give the dealer an excuse to void the warranty on the system you put a part in. For example, if you use an aftermarket oil filter and there is an engine problem with the bearings, for example, Toyota may claim the problem was due to not having used a Toyota part and not pay for the repairs under warranty.

I think it is up to the dealer and maybe the Toyota representative for your area if this would be the case. I would stick with Toyota parts while under warranty just in case. I have work done at more than one Toyota dealer and they don't have a central database, so dealers don't know if another dealer did work on you car. You need to keep receipts to back up your warranty.
checked into it when i bought my car, ..keep receipts & a log book of service...
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Old 08-20-2009, 01:54 PM   #8 (permalink)
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Originally Posted by trucknut1 View Post
the only thing they are really doing is changing the oil... everything else is a quick look that any idiot should be able to do, incl the brake ad check... give me a break... and people wonder why I refuse to take anything to a garage
The brake service done at 32,000kms is a service, not an inspection. Pads get removed and deglazed, etc. It is not just a look and see service.

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Old 08-20-2009, 08:22 PM   #9 (permalink)
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The brake service done at 32,000kms is a service, not an inspection. Pads get removed and deglazed, etc. It is not just a look and see service.

Jeff
my mistake, sounds like they really go all out, hardly necessary to sand the brake pads @ 32,000km... i suppose it removes some pad material wearing faster so the customer can return for more service sooner and actually charge them for it in the process, brilliant!!
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Old 08-20-2009, 08:30 PM   #10 (permalink)
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My rotors were actually starting to develop a ridge at 33,000km, and my pads didn't mind the sanding. I did the brake service front and rear myself, so it's not like I paid someone else to do it, but I think it is worth doing. I also machined my rotors to remove the ridge and get a nice surface again. If your sliders are not moving smoothly, they should also be lubricated.

Brake inspection is included in the price of a regular "maintenance service" (and is to occur at every second oil change). Every 4th service is when the brake service is to be done. According to Toyota's maintenance menu that is.

I am certainly not trying to convince you one way or another on doing it, you can absolutely make that decision for yourself. Recommended maintenance is just that, recommended. Nobody is putting a gun to your head and telling you it MUST BE DONE!

Simply ask your dealer for the prices of different maintenance items, and tell them what you want them to do, you're in the driver's seat, not them. All the decisions are made by you, and you alone. If you feel like doing some of the stuff yourself, by all means, do it yourself.

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Last edited by Jeff Lange; 08-20-2009 at 08:32 PM.
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Old 08-21-2009, 05:01 AM   #11 (permalink)
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Quote:
Originally Posted by Jeff Lange View Post
My rotors were actually starting to develop a ridge at 33,000km, and my pads didn't mind the sanding. I did the brake service front and rear myself, so it's not like I paid someone else to do it, but I think it is worth doing. I also machined my rotors to remove the ridge and get a nice surface again. If your sliders are not moving smoothly, they should also be lubricated.

Brake inspection is included in the price of a regular "maintenance service" (and is to occur at every second oil change). Every 4th service is when the brake service is to be done. According to Toyota's maintenance menu that is.

I am certainly not trying to convince you one way or another on doing it, you can absolutely make that decision for yourself. Recommended maintenance is just that, recommended. Nobody is putting a gun to your head and telling you it MUST BE DONE!

Simply ask your dealer for the prices of different maintenance items, and tell them what you want them to do, you're in the driver's seat, not them. All the decisions are made by you, and you alone. If you feel like doing some of the stuff yourself, by all means, do it yourself.

Jeff
Really Jeff it's okay! I was being sarcastic I like you Toyota dealer guys! I just don't like your prices. IMO those that cant take the time to learn how to repair what they have on their own should have to pay through the teeth!
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Old 08-21-2009, 08:37 AM   #12 (permalink)
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the toyota dealer does a thorough job of servicing your brakes and this is a valuable job at 32k. some toyotas (echo and yaris) will have a rust ridge by 32k. they can give you a warranty bs and machine those rotors for you for nothing, other wise you would be replacing pads and rotors by 50k. if you are going to do an oil change somewhere else, buy a toyota filter, keep your receipt and put that filter on your car instead of the aftermarket one. Never put an aftermarket filter on your car. keep your receipts for oil changes, toyota will honor an engine claim if they see receipts for oil changes on a regular interval even if not at a toyota dealership. the dealership i worked at didnt charge to install air filters, but charged to install a dust and pollen(cabin) filter. but there was no discounted maintainance service.
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Old 08-21-2009, 09:18 AM   #13 (permalink)
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Quote:
Originally Posted by trucknut1 View Post
checked into it when i bought my car, ..keep receipts & a log book of service...

+1

As long as you can prove you bought the parts you're fine.

Also, Toyota has to PROVE that the part you used or installed yourself caused the failure. Not a likely scenario.
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Old 08-21-2009, 09:21 AM   #14 (permalink)
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Quote:
Originally Posted by titleist View Post
the toyota dealer does a thorough job of servicing your brakes and this is a valuable job at 32k. some toyotas (echo and yaris) will have a rust ridge by 32k. they can give you a warranty bs and machine those rotors for you for nothing, other wise you would be replacing pads and rotors by 50k. if you are going to do an oil change somewhere else, buy a toyota filter, keep your receipt and put that filter on your car instead of the aftermarket one. Never put an aftermarket filter on your car. keep your receipts for oil changes, toyota will honor an engine claim if they see receipts for oil changes on a regular interval even if not at a toyota dealership. the dealership i worked at didnt charge to install air filters, but charged to install a dust and pollen(cabin) filter. but there was no discounted maintainance service.
Also agree about the oil filter. They should have a check valve (usually a rubber flap) in them. Some cheap ones will let the oil escape and you get a nice dry start up.

Also, if you buy a Toyota filter and it fails, it's Toyota's problem. I have my Goodyear dealer do my oil changes, but they run to the Toyota dealer down the street and get the filter from them. They even copy me with the receipt of their purchase.
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Old 08-21-2009, 06:38 PM   #15 (permalink)
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Quote:
Originally Posted by Exit9 View Post
I think if you do your own maintenance, you may give the dealer an excuse to void the warranty on the system you put a part in. For example, if you use an aftermarket oil filter and there is an engine problem with the bearings, for example, Toyota may claim the problem was due to not having used a Toyota part and not pay for the repairs under warranty.

I think it is up to the dealer and maybe the Toyota representative for your area if this would be the case. I would stick with Toyota parts while under warranty just in case. I have work done at more than one Toyota dealer and they don't have a central database, so dealers don't know if another dealer did work on you car. You need to keep receipts to back up your warranty.
http://en.wikipedia.org/wiki/Magnuson-Moss_Warranty_Act

Warrantors cannot require that only branded parts be used with the product in order to retain the warranty.[2] This is commonly referred to as the "tie-in sales" provisions[3], and is frequently mentioned in the context of third-party computer parts, such as memory and hard drives.
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