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Old 04-14-2010, 08:52 PM   #1 (permalink)
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Steering Shaft issue

I took the TSB for the cracking noise in the steering shaft into the dealership and the part that was needed had to be ordered. So last week it finally came in stock and today I finally had time to go the dealer and get it fixed. After 2 hours the car was ready and was told that the noise was still there, I checked and it was, next they told me that they suspect that its in the upper portion of the steering shaft near the steering wheel. They told me that they need to take off the steering wheel to get to it which obviously makes sense. I'm just worried, I never been in a situation where the steering wheel needed to be taken off. Its okay right?
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Old 04-14-2010, 08:56 PM   #2 (permalink)
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Quote:
Originally Posted by msncorolla422 View Post
I took the TSB for the cracking noise in the steering shaft into the dealership and the part that was needed had to be ordered. So last week it finally came in stock and today I finally had time to go the dealer and get it fixed. After 2 hours the car was ready and was told that the noise was still there, I checked and it was, next they told me that they suspect that its in the upper portion of the steering shaft near the steering wheel. They told me that they need to take off the steering wheel to get to it which obviously makes sense. I'm just worried, I never been in a situation where the steering wheel needed to be taken off. Its okay right?
Keep all the service reports just in case you still have problems and have to go to Toyota.
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Old 04-15-2010, 12:58 AM   #3 (permalink)
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Make sure they put the damn thing on straight again if they do. Mine is one tooth off so my steering wheel is crooked when going straight....
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Old 04-15-2010, 02:29 AM   #4 (permalink)
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Keep all the service reports just in case you still have problems and have to go to Toyota.
Yeah im definitely going to keep everything they give me

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Make sure they put the damn thing on straight again if they do. Mine is one tooth off so my steering wheel is crooked when going straight....
yeah trust me.........I will!! That would bother the hell out of me and then I would have to go back and tell them to fix it over and over and over again until they get it right! lol I just dont want them to scratch up anything on the car.. ex. leather on the steering wheel, dash, etc
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Old 04-15-2010, 02:58 AM   #5 (permalink)
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I replaced the upper portion of my steering column on my XRS due to it making noise, not sure what was causing it. Had multiple people look at it extensively. Not sure if it was in the shaft/telescopic part or the electric motor, but it was definitely in the upper section there.

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Old 04-15-2010, 03:02 AM   #6 (permalink)
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just let them fix what they need to fix. complain later if u are not satisfied.
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Old 04-15-2010, 12:38 PM   #7 (permalink)
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Quote:
Originally Posted by msncorolla422 View Post
I took the TSB for the cracking noise in the steering shaft into the dealership and the part that was needed had to be ordered. So last week it finally came in stock and today I finally had time to go the dealer and get it fixed. After 2 hours the car was ready and was told that the noise was still there, I checked and it was, next they told me that they suspect that its in the upper portion of the steering shaft near the steering wheel. They told me that they need to take off the steering wheel to get to it which obviously makes sense. I'm just worried, I never been in a situation where the steering wheel needed to be taken off. Its okay right?
where is this tsb?
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Old 04-15-2010, 02:29 PM   #8 (permalink)
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gotta love some Warranty!

"Fix this!" ... viola! no more noise
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Old 04-15-2010, 02:36 PM   #9 (permalink)
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Make sure they put the damn thing on straight again if they do. Mine is one tooth off so my steering wheel is crooked when going straight....
Ah. The poor man's alignment!
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Old 04-15-2010, 03:14 PM   #10 (permalink)
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Originally Posted by Jeff Lange View Post
I replaced the upper portion of my steering column on my XRS due to it making noise, not sure what was causing it. Had multiple people look at it extensively. Not sure if it was in the shaft/telescopic part or the electric motor, but it was definitely in the upper section there.

Jeff
yeah thats what they told me hmmm and a few people were looking at it too. did the noise go away completely?

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just let them fix what they need to fix. complain later if u are not satisfied.
so true Im gonna do that anyways lol
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where is this tsb?
I tried looking for it again, but no luck can someone help find it. the dealer kept my copy
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Originally Posted by FlawedLegacy View Post
gotta love some Warranty!

"Fix this!" ... viola! no more noise
oh yeah and my dealer gave me the 75,000 6 year platinum warranty im gonna be complaining for awhile
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Old 04-15-2010, 03:22 PM   #11 (permalink)
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yes sir, I got their "Top of the Line Warranty" as well

If they sold me a lemmon, they're gonna hate me! lol
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Old 04-15-2010, 03:32 PM   #12 (permalink)
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yes sir, I got their "Top of the Line Warranty" as well

If they sold me a lemmon, they're gonna hate me! lol
yeah they gave us financial issues on the last 2 toyota's we owned so they gave it to us for free! They are definitely gonna hate you if yours is a lemon lol I wish I could get rid of my dads silverado which is DEFINITELY a lemon I want to DESTROY it!!! lol all GM and Ford owners on my street either traded their car for a Asian car or a European car lol. weird thing is.......is that a lot of them bought 4runners including my families.....there are 8 in total generations 3 & 4
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