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Old 04-06-2011, 08:46 PM   #1 (permalink)
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Vibration issues, Toyota says its my fault (Update 04/26/2011)

My car currently has 21,000 km on it, when my car had about 4-5000km one morning while putting the car into first gear the car had a vibration kinda like when you are about to stall it but stronger and more aggressive the whole car seemed to want to shake apart, I thought almost stall it but I felt like the car was at 1500rpm or higher, so I stopped the car and tried to see if I could recreate the problem and I could but confirmed the rpms where at 2000, the car had a vibration that felt like the car would shake apart, I could only do this one more time and it was much lighter after that it stopped. This only happens when shifting into 1st once engaged into 1st the vibration is gone.

I call Toyota and they tell me to take it in and I opt for the next week to also do the 5k optional maintenance, before the week is up I feel the vibration several more times, sometimes strong sometime weak, when I do get to Toyota we try to recreate the problem but no vibration which I expected because it was very random, always on first gear though.
They tell me to see if anything changes after a few weeks.

The vibration was there the very next day, but I have no time to take it back to them and they are 40 minutes away I was denied a temp car from them they said they don't have one available and the reason I latter found out was that the main manager always uses them for personal use and I have no back up car, so I ask if we can do it a different time, they say no problem.
The vibration is still there from 5k to 10k on the 10k maintenance they tell me again nothing is wrong with the car, that I should leave it with them to test the next morning, I do and they find nothing.
At this point I am upset and frustrated and they tell me to try a higher octane gas because Mexico's gas is apparently bad, I explained that that doesn't make any since for the vibration I am having but I will do as they ask.

The vibration seem to be gone after changing the gas for nearly 800-1000km but before you know it the vibration was back but rarer then when it first started, I call and they tell me to keep up using the more expensive fuel and before the 15k maintenance it got stronger again, so I tell them I am going to see them, I take the car to them bright and early at 8am in the morning and we test the car and at first no matter what we do no vibration, but then the vibration set in at its full glory shaking the car violently (like always with 1500rpms or more) and the mechanics eyes peeled open with a WTF look on his face and said "Well that is in no way normal, you were right there absolutely is a problem".
They told me to leave the car there for the rest of the day, when I go to pick it up in the evening another mechanic says the car is fine and has no problems that I need to learn to not stall it. I was pissed how is it possible that one mechanic can say that there is nothing wrong when the other says the car is clearly messed up. So I asked to speak to the repair manager and he says that what happened was that the mechanic that detected my problem left and the car was given to some other mechanic that then again test drove by himself and concluded that there was no problem anymore and left it at that.
The manager followed to say that there absolutely is a problem but they have no clue what it is, that they are going to call Toyota Mexico HQ and find out what to do, then the will let me know, I say ok, thats fine at least now they confirmed there is a problem and are willing to fix it.
Two weeks go by and no phone call, I call for the manager but he is not in, I call the next week and he answer and tells me he will call me back but never does I call Toyota but he seems to be unavailable every time I call, I eventually stopped calling until one day the problem was strong again and call and he tells me that HQ got back to him (over a month later), and he tells me I need to take my car in to get the injectors cleaned so I tell him I need a loaner because I have no other car and cant be without mine for more then a day (they need at a minimum two, don't know why), I asked them if it can wait a while and it ends up being done at the 20k maintenance, the clean the injectors they tell me they were a little dirty but shouldn't be the cause.

The vibration is still here, so I take it to them and today they tell me that some part on the clutch is broken or damaged and the steering wheel motor as well and its my fault for bad having bad shift changing skills.
I am not a bad driver I have over 200,000miles driving a manual tranny's (3 years on the US-Tijuana boarder thats all 1st gear thats well over 1500hours of shifting from neutral to 1st, I told them I may put it into 2nd or 3rd and miss the clutch but its very rare and on this Corolla I have done it 3-4times in over a year of owning it. he responded he doesn't know but this is what HQ reports from seeing the pictures that they sent them from their shop.

The repair bill which they do not want to pay is over $1000.00 USD in parts alone. also Toyota HQ say before at some point that they have never seen or heard of this problem before so their assumptions of me being a bad driver is just that, an assumption.

I need your help into figure out what else realistically can cause this other then their assumption of bad driving, I know many people claim to be good drivers and arent but please put this aside and help me out here, I am so bumbed out I could cry in frustration this is not fair.

(Update 04/26/2011)

Well they replaced the Clutch (everything in the kit including the bearing) and the flywheel cost me $450 bucks, no labor cost and Toyota included the flywheel, the very next the day I noticed the vibration was still there. Toyota agrees its not my fault but doesn't know what is causing it.

I do not want to sell my car or hate it as damgik says, I love my car and I find it to be a great car an expect to keep it for years to come, but I do have a problem with it and I would like to figure out whats wrong with it.
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Old 04-06-2011, 09:08 PM   #2 (permalink)
uh..no, it's not a hybrid
 
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Any chance you could take it to a different dealer...this one sounds pretty crooked.
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Old 04-06-2011, 09:13 PM   #3 (permalink)
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next dealer is 2+ hours away and will likely tell me the same thing but charge me more money to diagnose it.
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Old 04-07-2011, 06:10 AM   #4 (permalink)
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no offense but i would like to ask you how long have you been driving a stick shift car? a friend of mine had the same complaint on her brand new stick shift car. she brought it many times to the dealer and the mechanics found nothing is wrong. one day i asked her to drive around with me. to my surprise it really happened. so many times. we changed places with me at the driver seat and it didnt happen at all. going home she did the driving and it happened again. so i ended up telling her that she is the problem not the car.
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Old 04-07-2011, 07:29 AM   #5 (permalink)
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Like I said, lets skip the part were people assume its me.
I have 9 years driving a stick, 1500hours driving the Tijuana US boarder, more then enough the become extremely good at driving a stick.
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Old 04-07-2011, 04:15 PM   #6 (permalink)
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You do realize that our drive by wire on our cars kind of have a lag in the pedal its not the same from maybe older cars that you used to drive. or other cars that had cable accelerators. Its a way different feel from our drive by wire. Specially in our corollas.
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Old 04-07-2011, 06:50 PM   #7 (permalink)
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sounds like clutch shudder and mines does that on humid days, just have to ride it differently without feathering the pedal. Just learn to apply constant pressure and let the clutch go with an even speed so the pressure plates' springs stays in compression and avoid that problem. I think the springs on our clutches are soft compares to other cars, would explain the difference..
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Old 04-07-2011, 08:47 PM   #8 (permalink)
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The mechanic I talked to is a stubborn ass, he basically took everything I said and ignored me completely.

He said that the vibration would grow with time, but when I explained to him that it was from one day to the next, he simply said no and that it doesn't happen that way, even though thats the way it happened.

He also says the car will always have the vibration not sometimes like I say, and that when he tested it, it vibrated a little, but it will always do it, when I told him it doesn't always do it and its rare, like twice a week, once again he simply said no your wrong it does it always. but if I want he can put the car back together for another $400 to show me, but even it it doesn't vibrate he said im still wrong. I also explained that it can shake very violently not lightly and again he says no your wrong it doesn't do that.

He says that I must not know how to drive a stick to have done this, then he says the clutch looks brand new with no sign of wear or abuse which would prove that I know how to use the clutch as the car has 21k 90% in city stop and go traffic, he then says I must have let someone else use my car, no one has used my car upto the 20k maintenance but before that not a single soul was allowed to drive my car.

My only bet at not paying is seeing the new bearing for the clutch and comparing it with the old one I think its defective, its smooth but has a slight wobble from side to side if you move it with your fingers, he wouldn't comment on that but also recommended it be changed.
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Old 04-08-2011, 04:20 PM   #9 (permalink)
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your best bet is to go to another dealership.
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Old 04-21-2011, 06:44 AM   #10 (permalink)
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Australia Its not you,

I have the very same problem, but only with reverse gear, I could do a 4000 rpm back up and it would still shudder so nothing to do with my driving and clutch control, but only does it every so often, so only one toyota Mech ever witnessed it, cluches got replaced slave and master cylinders flywheel machined, I personally think its the CV joint (I used to work for road side assist) but toyota disagree.
I also need to give you some background on my car, I bought new in dec 09 one week later to the day with only 261 km on the clock I was driving off the lights 1st gear ok 2nd gear ok, by this time I'm doing nearly 60kph go to change to 3rd crunch the car locks up, the box seemed to of grabbed 1st and 3rd, crunch blew the diff and the box, drove the car to toyota (with all the grinding and crunching) they couldn't find what caused it but 16 days later and a complete new box from japan, I get the car back but never again has it been the same smooth car it once was, today 15600 km on the clock I hate my car, worst I have ever had, my wifes 05 Corolla, perfict car 110000klms on the clock never has let us down, I have had my car back to toyota so many times its not funny, now I'm just going to sell it at a $10000 loss - the 10th gen Corolla Biggest POS ever, its a real shame as its a smart looking car.

anyways have your CV's checked.
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Old 04-25-2011, 04:04 PM   #11 (permalink)
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Well they replaced the Clutch (everything in the kit including the bearing) and the flywheel cost me $450 bucks, no labor cost and Toyota included the flywheel, the very next the day I noticed the vibration was still there.

I do not want to sell my car or hate it as damgik says, I love my car and I find it to be a great car an expect to keep it for years to come, but I do have a problem with it and I would like to figure out whats wrong with it. Toyota agrees its not my fault but doesn't know what is causing it.
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