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finally saw a respond from Lexus of Portland being posted on 11/06/06 on BBB website (maybe because this is the last day given to them by BBB to respond).
I guess I should not be too surprised that they will deny all responsibilities (that my car was damaged when it was under their possession) or any wrong doing.
But they just hit the record low by claiming that they have an inspection form noting that taillight was "cracked prior to vehicle arriving to the dealership" and that they have brought it up to my attention.
Well, I guess it's a lot easier to lie then to admit that you screwed up and have to be responsible about it.
It might be a little bit on the paranoid side but please,please,please do at least a visual inspection on your car before and after taking it to your dealership..and keep written record of everything.
Just hope nobody in this forum or any other forum have to go through what I'm going through right now.
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