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Join Date: Mar 2010
Location: Salt Lake City
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VSC warning problems big time!
K so I am new here but wanted to come right out the chute with this dilemma I am having. I found that VSC problems seem to be a major concern with the Venza. Let me tell my story thus far...
A few weeks ago, wife was driving our venza around town and all of a sudden all these warning lights came on. 4 warning lights came on all at the same time, followed by the display saying "Check VSC System". The warning lights were the check engine light, AWD light, Red exclamation point light, and Traction control light.
We immediately took it to the dealer. We have owned this car for about 6 months and bought it brand spankin new. At the dealer, they pulled the car in and told my wife to wait in the lobby. Mechanic number 1 comes in after a few minutes and says they think they figured it out and it will only be a few minutes. A few minutes goes by and mechanic number 2 comes in. He says that they cant get the sensors to reset and must call Toyota Headquarters for advice on what to do. Service Manager then approaches my wife a little bit later and says they need to keep the car and will give us a loaner.
Service Manager goes on to explain that they actually have no idea what is wrong with the car, but that they are calling Toyota Headquarters for advice on what to do. They will have to go down a check list of things to do and just see what happens. My wife hops in the loaner and heads home.
Next day, she gets a call from this service manager. He states that they believe the problem is with the oil valves. Somehow they are faulty but they will get them fixed ASAP. Later that day they call and say come and get the car its ready to go. Upon picking it up, Mechanic tells my wife that they "swapped the oil valves" and the problem went away.
This fix seemed to last for about 2 weeks before the whole thing came back again. Im driving it to work the other morning and the same damn thing happens again. I called the service manager and said we need to bring the car back for the same exact problem. He then tries to tell me that I am ok to drive the car until they can schedule me in an appointment which will take a few days. I tell him absolutely not and I am coming to the dealer right now. He proceeds to argue with me that the car is ok and safe to drive but I insist it isnt. I tell him that last time, they blamed the error on faulty oil valves which is not a good thing. I told him if the oil valves are bad, then the motor isnt getting oil properly, thus being BAD to drive on.
He finally agrees and puts me back in a loaner. I come to find out that they didnt even replace the valves the first time but "switched them" by taking valve 1 and trading places with valve 2. So they tell me they have to order in replacement valves now. This was 6 days ago and I still dont have my car. I get the daily call from service stating that they ordered the part, but the wrong one keeps coming in. Now they are telling me it will be a few more days.
In all honesty, I dont believe they know what the problem is. How in the hell could the VSC (Vehicle Stability Control) system have anything to do with oil valves?
Has anyone else had this fiasco? I need advice on what to do because I am about ready to call this sucker a lemon and try to get my money back.
Any help is much appreciated.