Join Date: Jun 2009
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My VVTI had been done awhile back. The piston slapping was still bad, and getting worse. Toyota approved some $4,000 in warranty work they said was related. This involved replacing camshafts and a large list of other things. Piston slap still bad, even after several miles.
Yesterday, the Toyota rep took it out and then they analyzed the problem. The Rep stated it went away after 45 seconds (almost 45 degrees out), and was undetectable after reaching normal operating temps. I picked up the car this morning, it was 50 degrees outside. All the way out of the dealer lot, and up the road between lights, it made the noise of an old car with not enough oil. NICE diagnosis.
This 2006 car has been pampered, and has not quite 60,000 miles of mostly highway driving on it. My first complaint was last August, again in September, and they did the camshaft work in January.
My reaction to the rep was this. Can you imagine a customer test driving a new Avalon and asking about the piston slap, which the rep said was normal for this engine? I doubt anyone would ever buy one. This is the first formal Case I've had with any car company in 35 years of buying and driving dozens of cars. It's not only unimpressive to get this kind of service, but it's downright embarrassing to hear it.
It definitely leaves a bad impression in my mind that's for sure.