Quote:
Originally Posted by bear1906
Dealer says all Avalons ride hard...
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That man's an idiot.
If the car gives a 'floaty' feeling over bumpy roads (versus absorbing the bumps), if you feel what might be construed as tire hop over bumps, if you hear something making contact (thump, bump, rub - more than you'd reasonably expect) then you might have need for shocks/struts replacement.
Try taking it to a trusted independant service shop and ask them for their opinion. Not sure what shops there are in South Jersey but a Midas, Mineke, Firestone, Goodyear or something like that should be able to help.
But that guy at the dealer really is an idiot.