2011 Avalon Bluetooth Caller ID problem - Toyota Nation Forum : Toyota Car and Truck Forums


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3rd Generation (2005-2012) Specific discussion of the third generation Toyota Avalon

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Old 02-23-2011, 08:18 PM   #1 (permalink)
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2011 Avalon Bluetooth Caller ID problem

I need help! I recently purchased a 2011 Avalon with navigation. I successfully paired my Blackberry 8100 cell phone. I also successfully transfered over my contacts. The problem is the caller ID. My cell service carrier says that the FCC now requires all caller ID on cells to show the country code, which in the USA is the number 1 in front of the 10 phone number digits. My 1000 phone contacts (that sync with my Outlook on my computer) do NOT have the 1 put into the database. The cell phone carriers solved the caller ID problem and thus on my cell, the caller ID still matches up the persons name with the caller ID phone number, and ignors the 1 that the phone service puts in. They did this so a user would not have to manually change 1000 contacts by adding the 1. However, the car contact database does not do this and thus because the caller ID has the 1 in the number, it fails to match it up with the contact in the car contacts database. I have tested this by manually changing one phone number in the car. A very tedious process that you have to completely delete the phone number and reenter it. Once I did this, the caller ID does work correctly. So, I need a global fix or software fix for the car. I have spoken to my service provider, the toyota dealer, toyota customer care, toyota "lets talk" blue tooth customer care and the blackberry phone manufacturer. Each is pointing the finger at the other. Help?
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Old 02-24-2011, 01:01 PM   #2 (permalink)
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Delete all your contacts. There's a section in the "Set-Up" that allows you to delete personal data, otherwise, in the screen where you can pair the 4 phones, delete your phone and set it up again.
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Old 02-24-2011, 08:14 PM   #3 (permalink)
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This does not solve my problem. When I delete all the contacts, then repair the phone, then transfer the contacts again to the car, the contact do NOT have the 1 in fron of the number and thus the caller id does not recognize. I am trying to avoid having to edit 900 contacts by adding a 1 in front of the phone number.
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Old 02-24-2011, 09:04 PM   #4 (permalink)
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Quote:
Originally Posted by Eric5280 View Post
This does not solve my problem. When I delete all the contacts, then repair the phone, then transfer the contacts again to the car, the contact do NOT have the 1 in fron of the number and thus the caller id does not recognize. I am trying to avoid having to edit 900 contacts by adding a 1 in front of the phone number.
Toyota is not going to do anything about your issue...did you try the phones customer service to see if there is a way you could add the 1 to all contacts on your phone, then delete and re-set your vehicles contacts with the updated info? Maybe the phone support will have a software solution for you?

Good Luck!
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Old 02-25-2011, 09:15 AM   #5 (permalink)
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I am not sure what else to tell you. None of the providers in this area require the use of the "1" in front of the 10 digit number, and a "1" is not required to dial the number in the car.
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