Quote:
Originally Posted by CISA93
As a habit, I always give customers their old parts (when I was a service adviser at an import shop, we also took pics on a digital camera to show the damage). Ask for the hub bearings, just to make sure they did replace them. Also, it serves to take a look under the car and see if the bolts/nuts were disturbed. I've learned to get a white automotive marker and place marks on nuts/bolts. I've learned to trust, but verify!
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I have never seen any of the old parts at all when take my car for works/services. I think it will be great so customer know more about what's going on.
Wait, they do show me something.... "oh, look at your dirty cabin filter, air filter and they need to be replaced ($50 for the cabin filter, another $40 for the air filter...)