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Originally Posted by ShawnM
Just a heads up. We have an NTB down the road from us and we have had more than a few people that got outrageous quotes from them. One was a 4 year old ford escape with 28K miles on it. NTB told them it needed front and rear brake pads, front brake hoses, front calipers, and rotors. The quote was somewhere in the 900-$1000 range. All it really needed was front brake pads. Customers get sucked in by theyre "free inspection, or free tire rotation" and then get hammered with a laundry list of stuff they dont need. At least 4 customers came to us after getting theyre NTB estimatelast year, which makes me wonder how many people actually got the work done there. Beware of any place that offers anything for "free", and if you get an outrageous estimate take it somewhere else and get a second opinion. Its those types of chain stores give the repair industry a bad reputation.
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guess what ? i picked up my car today and you nailed it right on. their were things that they never even told me that they were going to do. i drilled them about why i need these things done and they were going around the question as " if you dont get them done now then in another year you will most likely pay double to do it , when things get worse. they even added another 100.00 for alignment , on top of the 750.00 . i said that i never wanted a alignment? they said your car needed it. then they started to show me this stupid paper. when i looked at the paper there where so many useless things that was done which i didnt need at all. they also gave me the premium packages for everything, and did not change my calipers either. all of the useless things were not told to me before the car was done. i was told that the rear shoes, brake pads and rotors needed to be change . thats it. the other stupid stuff was like washing parts of the brakes 90.00, there were alot more. the list i recieved today is so much crap that i will not waste my time to type it up. but yeah from now on i will go earlier and get at least 2 quotes first. as stated above stay away from these scammers.
