"Mike Hunter" <mikehunt2@mailcity.com> wrote in message
news:eKydncKTALIcQS7YUSdV9g@ptd.net...[color=blue]
> Get real, next time you sign repair order, read the fine print. Of
> course they are no 'secret' warranties, if there were the dealer would not
> know about them.. The dealership knows what is warrantable before they
> start the job by searching the VIN for outstanding TSBs. Customers no
> matter who the manufacturer, is not going to refuse to sign a FREE
> warranty claim form that informs him the work was done. If one informs a
> customer there are two uncompleted TSBs we can complete for free, do you
> think they will say no, if asked if they want them completed? If they
> ask for details they are told, but who asks about something that is free..
> If one is paying for an oil change on a vehicle on which the engine was
> cleaned, what appears on the bill is the cost of the oil change and a
> notation that TBS #XXXX was completed at no charge. If they ask they
> will tell them we cleaned your engine.. Who many do you think will ask
> why? If they do ask, they will be told the oil looked pretty dirty.
>
> mike
>
>[/color]
AFAIK, Toyota's database only flags uncompleted SSC's. A Toyota dealership
cannot look up work that was performed by another dealership, so there is no
way for them to tell whether a TSB or warranty operation was performed by
another dealership.
--
Ray O
(correct punctuation to reply)
