Quote:
Originally Posted by Scott6
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So the TSB will be free? She only has 39k on it. The dealer near us has not be very nice in the past...
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Before you bring the car to the dealer's service shop, practice how to explain what you are experiencing in the operation of the car. Keep as close as you can to the specifics stated on the TSB. For example, you can state these as facts:
- weird response during heavy acceleration from a stop and difficult to control acceleration in traffic stop/go
- gear hunting when driving on/off accelerator pedal between speeds 20 - 30 mph
- when doing rolling stops and executing corner turns, weird timing of gear shifting
If the dealership gives you a hard time, you can always file/post your experiences/complaints with the Better Business Bureau (BBB) at
http://welcome.bbb.org/
I can sympathize with you because I went through a couple of TSB applications myself. One TSB was applied free of charge for acceleration and gear shifting issues. The other TSB applied for steering column thud I had to pay for it because the warranty already expired.
Hope these help you out and gooooooood luck.
