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Old 10-28-2008, 02:05 AM   #1 (permalink)
titan_rw
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Toyota recommended 0w-20

I just brought my 09 xrs in for it's first oil change. I called the dealer ahead of time and they said that they did use the recommended 0w-20 oil.

After getting the paperwork to sign off on the oil change, I saw that it said 5w20 was used. I asked the person at the time why they didn't use Toyotas recommended oil of 0w20. He said they 'don't have that kind of oil'. This kind of took me off guard, so I put it another way: I said: "So the Toyota dealer doesn't use the oil Toyota recommends?" He said "no".

I've tried a couple of times calling back trying to talk to the service manager, but haven't managed to get through. I realize Toyota does list 5w20 as an acceptable substitute oil, but.. The manual says use 0w20 for best fuel economy and best cold weather starting. Being that winter is just setting in here in Alberta, we tend to get pretty cold at times. I'd want to put as little stress on a new motor as possible by using the correct oil.

I don't have a problem doing the oil changes myself, as I've done that on all my previous cars over the years. I just wonder if changing oil myself is going to create problems with toyota's warranty? I got oil changes free included in the purchase of the car, so it would be kind of a waste not to take advantage of it. But if they won't use the right oil, I guess I don't have a choice.

I suppose what I can do, that should satisfy the warranty requirements would be to take advantage of the free oil changes from the dealer, then right after the dealers oil change, come back home, and do my own oil change, using 0w20 oil. I then end up with lots of 5w20 oil with only 10-20 km on it. My father and I also have a Honda Accord and a Toyota Pickup as well that could use the 5w20 oil.

Anybody else have 'oil' problems with the dealer?
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