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The ongoing saga continues
Since getting the run around from Toyota CS, I have been on the look out for other cruise-equipped Echos on the road. Today I found one, and the woman was kind enough to allow me to look under the hood.
Low and behold, it is the same cruise unit as mine.
So I went to Downtown Toyota and asked the service manager if they have a schematic of the Echo’s cruise unit, ( an exploded parts sketch, if you will.) They didn’t, but one of the parts guys comes out from the store room with…what?? A cruise unit for a slightly different model in a box, but it is exactly the same as mine, save for the mounting bracket.... What in tarnation!
So, why did Toyota service tell me the part was not a Toyota part? And will they service it after all?
I am expecting two follow up calls, one from Downtown Toyota Service Manager (where I hope to have it serviced) , and one from the Don Valley North Toyota Service Manager (where the vehicle was originally purchased and delivered with cruise.)
I will keep you informed.
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