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Old 05-06-2007, 02:26 PM   #1 (permalink)
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Canada Yaris lemon?

I am a long time user of an Echo and quite satisfied of it.
Yesterday I bought a Yaris. Took it home, a 15 km drive. It lost power, then engine light came on. Stopped the car and tried to restart. Smoke was coming out of the exhaust pipe.
Stopped again and after 15 minutes tried to start again...unsuccessfully. The car was towed away to the dealer. So far I couldn't get a straight answer from the dealer when asked to have another car. Any suggestions? Thanks.
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Old 05-06-2007, 07:48 PM   #2 (permalink)
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Sounds like a lemon. I don't know the laws where you live but most states in the U.S. have lemon laws regarding this. You can file a report. Also if you have a lemon its the companies or whomever is selling the car, responsibility to replace or help. I'm not totally up to date on this but that's the general idea. Sorry to hear your troubles, good luck!
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Old 05-06-2007, 10:32 PM   #3 (permalink)
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ouch...damn, they should replace it if they're dealership is respectable.
sadly this is why toyota is/needs to restructure their quality control back to what it was originally.
even tho this might not be from QC, i just thought i'd mention it...

Good Luck!
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Old 05-07-2007, 06:14 PM   #4 (permalink)
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Quote:
Originally Posted by nodrogkam
ouch...damn, they should replace it if they're dealership is respectable.
sadly this is why toyota is/needs to restructure their quality control back to what it was originally.
even tho this might not be from QC, i just thought i'd mention it...

Good Luck!
Okay guys, chill out, not everything has anything to do with Toyota's QC.

It might be a simple case of untrained technicians forgot to put motor oil into the car. I know it sounds stupid but it happens relatively often, depending on which dealership you go to.

To the poster: make sure to get all the compensation that you deserve. Find a 2nd opinion to see if the car is really a lemon. If it is, get in touch with organizations such as the Better Business Bureau (or one that deals with cars and car business) and see if there's any further detail regarding getting a cash refund or an exchange for another car with zero problem.

What I'm trying to say is: don't make silly assumptions or jump to conclusion. Find out as much as you can from multiple sources before making decisions and taking actions.
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Old 05-08-2007, 12:44 AM   #5 (permalink)
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Man, sorry to hear that.
I just drove a new 07 CorollaCE home today.
The Yaris, was on my list to buy today.
But the dealer made me a good deal on the Corolla.
Let us know what happen in your case.
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Old 05-10-2007, 11:45 PM   #6 (permalink)
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Follow up on the lemon

As of today I got a new car, identical with the first one. Last Monday, when I went back to the dealer to see how can we settle this, I was told that a new car will be ordered. 3 days later, after some paperwork I was given the keys for the new car.
The old car was sitting outside the garage. All I could find out it was that the computer system malfunctioned. Who knows what was really bad. It will be sent back to the supplier. I guess it was just my luck.
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Old 05-10-2007, 11:53 PM   #7 (permalink)
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Sounds like great dealer service here!
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