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[thrawnis]

I had the same problem on my car. The problem is that without being able to replicate it on three separate visits to the dealership, I gave up. Shortly thereafter, I started having other problems like CDs would randomly eject, volume would drop and raise on their own, weird characters all over the screen, etc. When I had the problems with the weird characters, I took pictures with my cell phone and showed them to the service advisers at the dealership. It took about 6 months and about six visits to the dealership before they finally actually replaced the head unit on my car. Since then I have had absolutely no problems.