Rear hatch won't open - Toyota Nation Forum : Toyota Car and Truck Forums
2nd Generation (2004-2010) Discussion area for the second generation Toyota Sienna.

 
LinkBack Thread Tools Display Modes
post #1 of 10 Old 05-29-2012, 06:51 PM Thread Starter
New TN User
 
Join Date: Aug 2011
Location: Orangeville,ON
Posts: 9
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Thanks: 0
Thanked 0 Times in 0 Posts
iTrader Score: 0 reviews
(Thread Starter)
Rear hatch won't open

I cannot get my rear hatch on my 2004 Sequoia opened. I replaced the handle which was originally the problem as well as the cable. It appears as though the latch mechanism is jammed as I can't open it using the lever inside the door. The power door lock also does not work, so I can't unlock it either ( supposing this was the problem). Any ideas how to open the hatch?
Thanks, Rob
sequoiarv is offline  
Sponsored Links
Advertisement
 
post #2 of 10 Old 06-01-2012, 03:13 PM
Do you feel lucky?
 
TrailDust's Avatar
 
Join Date: Mar 2008
Location: Kalifornication
Posts: 25,363
Mentioned: 19 Post(s)
Tagged: 0 Thread(s)
Quoted: 1436 Post(s)
Thanks: 2,822
Thanked 5,274 Times in 3,653 Posts
iTrader Score: 1 reviews
I was curious and did a Google search, and all I came up with was the following. It's for a 2000, but you never know it could be applicable to your 2004:

Quote:
The fix is easy, sort of. From the inside of the van, remove the bolts holding the handle and the pull strap on the hatch (inside). Then, starting from the top of the window, remove the plastic molding. It just snaps off. After you remove the top window plastic, then remove the molding on either side of the window, and finally, the large piece covering the inside of the hatch. Once you remove all the plastic, you will see a cable leading to the hatch clasp at the bottom of the door. Just pull the cable and the hatch will open.



-------------------------


2008 Highlander Base 4WD
2002 Avalon XL
1987 Suzuki Samurai 4X4 - Treading where no Jeep can follow....
TrailDust is offline  
post #3 of 10 Old 06-02-2012, 07:39 AM Thread Starter
New TN User
 
Join Date: Aug 2011
Location: Orangeville,ON
Posts: 9
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Thanks: 0
Thanked 0 Times in 0 Posts
iTrader Score: 0 reviews
(Thread Starter)
Thanks for the response Traildust. I have removed the covers and tried this, but the lever on the mechanism won't budge. I tried to see if it is locked, but it seems my power lock at the back is not working either. I will need to gain access or remove the latch mechanism in a different way.
sequoiarv is offline  
post #4 of 10 Old 06-02-2012, 03:59 PM
Do you feel lucky?
 
TrailDust's Avatar
 
Join Date: Mar 2008
Location: Kalifornication
Posts: 25,363
Mentioned: 19 Post(s)
Tagged: 0 Thread(s)
Quoted: 1436 Post(s)
Thanks: 2,822
Thanked 5,274 Times in 3,653 Posts
iTrader Score: 1 reviews
Only thing i can suggest if you want to continue troubleshooting the issue yourself is (if you don't own a copy of the factory service manual) for you to purchase a two-day, $15 subscription to Toyota's TIS (Technical Information System), which will allow you access to every diagram and source of info for your Sienna. That would probably help a lot in figuring out the what and where. Let us know how things progress with this issue.



-------------------------


2008 Highlander Base 4WD
2002 Avalon XL
1987 Suzuki Samurai 4X4 - Treading where no Jeep can follow....
TrailDust is offline  
post #5 of 10 Old 06-04-2012, 06:18 PM Thread Starter
New TN User
 
Join Date: Aug 2011
Location: Orangeville,ON
Posts: 9
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Thanks: 0
Thanked 0 Times in 0 Posts
iTrader Score: 0 reviews
(Thread Starter)
Thanks again traildust. I managed to get it opened. The latch which gets pulled by the cable was jammed so I used a screw driver and a hammer to move the lever that the latch actuates. It was helpful to have the replacement one in my hand to see how it works. I installed the new one and the door can now be opened by moving the latch, but the handle doesn't pull the cable far enough. Maybe there is some adjustment to take up the slack? I have now replaced the handle, cable, and latch.
Rob
sequoiarv is offline  
post #6 of 10 Old 09-16-2013, 07:01 AM
New TN User
 
GreenSpider's Avatar
 
Join Date: Sep 2013
Location: Virginia
Posts: 7
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Thanks: 0
Thanked 0 Times in 0 Posts
iTrader Score: 0 reviews
rear hatch latch, continued

...a year later...I was wondering if you have pictures or video of the replacements you did for the handle, lever and latch. I think my handle and lever are fine, but the door rarely opens when I pull my handle. I removed all the panels inside to take a look but I cannot actually see the bottom latch from there. when I do get the door open I noticed that the bottom latch is very stiff and hard to maneuver. I would gladly just replace the whole bottom latch but I don't know how to get it out, and then of course there is the unknown of installing the new one.
GreenSpider is online now  
post #7 of 10 Old 09-16-2013, 10:29 AM
Official TN Member
 
Join Date: Jul 2011
Location: Wylie, TX
Posts: 687
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 27 Post(s)
Thanks: 11
Thanked 25 Times in 22 Posts
iTrader Score: 0 reviews
I wonder if the mechanism is different on the Sequoia? I think I would have posted this on the Sequoia forum.

Regards,
Steve

'08 Sienna LE FWD
'13 Tacoma PreRunner SR5 Double Cab Long Bed Texas Edition 4x2
sharkinstx is offline  
post #8 of 10 Old 09-16-2013, 10:37 AM
Official TN Member
 
Join Date: Jul 2011
Location: Wylie, TX
Posts: 687
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 27 Post(s)
Thanks: 11
Thanked 25 Times in 22 Posts
iTrader Score: 0 reviews
Also, I would second the idea of going to TIS to look at service manuals. I did do a search of the threads on the Sequoia forum, and no information there.

Regards,
Steve

'08 Sienna LE FWD
'13 Tacoma PreRunner SR5 Double Cab Long Bed Texas Edition 4x2
sharkinstx is offline  
post #9 of 10 Old 09-16-2013, 07:05 PM
New TN User
 
GreenSpider's Avatar
 
Join Date: Sep 2013
Location: Virginia
Posts: 7
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Thanks: 0
Thanked 0 Times in 0 Posts
iTrader Score: 0 reviews
Thanks. Your comment on your previous post,"... wonder if it is the same mechanism as on the Sequoia" gave me an idea. I went home and checked the latch on my 1999 Sienna and saw how easy that latch was to open. So with more confidence I went and attacked the problem on my Sequoia. Step one is to remove all the plastic paneling on the inside. Step 2 is to undo the bolts on the outside holding the latch in place. It's actually a latch assembly that includes the power lock solenoid. Step 3 is to disconnect the connectors from the solenoid. That takes some patience and some nerve to do without removing the window assembly. I intend to attach a video where I kind of talk about this after I get the assembly out. Next step is to buy a new one and replace it. One should keep in mind this is a flawed design were somehow water leaks down into the assembly area and corrodes the solenoid and the latch. My recommendation is to make sure the window is FULLY closed when expecting rain. I say that because I noticed that the window does not seal shut until I hold the key into the locked position for an extra brief moment.


Sent from AutoGuide.com Free App

Last edited by GreenSpider; 09-16-2013 at 09:37 PM.
GreenSpider is online now  
post #10 of 10 Old 12-27-2014, 02:54 PM
New TN User
 
Join Date: Aug 2006
Location: ca
Posts: 6
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Thanks: 0
Thanked 0 Times in 0 Posts
iTrader Score: 0 reviews
Sequoia rear hatch cable stretched (non-functional)

There are at least three issues with the Sequoia latch mechanism. The plastic latch pull breaking, lack of lubrication on the lower latching mechanism and the “latch handle ok but the cable won’t pull far enough” issue. The plastic latch replacement is well known. Lubing the lower latch mechanism prevents issues. But the “cable stretched” is another thing.

Resolution to THAT problem. Remove the handle. Just before removal have someone pull the handle while you are inside the vehicle staring at the solder ball that catches on the handle. You will see that it is, likely, not pulling on the ball far enough. The handle is ok but the cable has been stretched. You can verify this is the problem by pulling on the cable itself and the lower latch should release. You can replace the entire lower latch and cable assembly, costly and very labor intensive. Or….the fix I found on-line. Remove the handle, buy a set collar ($2.50)… it looks like a Ľ inch thick washer with an allen screw for retention, internal diameter of the hole just a bit bigger than the cable. Cut off the existing solder ball on the latch cable, slide on the set collar and move it down the cable about ľ inch. Tighten allen screw. Insert back into the handle and temporarily push the handle back into the handle hole. Try closing the rear hatch. It should latch shut. If so, you are good to go. If it doesn’t, move the set collar “out” (closer to where the solder ball was, about 1/8 inch). Retry if necessary. If ok, do NOT trim off the wire strands that extend beyond the set collar. Apply epoxy to the area at the end side of the set collar and the cable end strands (cheap insurance). Let it cure. Reinstall all. Hint on working with the cable… if putting the cable back on the latch handle is a pain as it appears too short, unhook the cable mount inside the door with a small flat blade screw driver. This cable mount just holds the cable against the hatch sheet metal. Unlatch and you will have plenty of working room. Re-attach as part of the reassembly process.

Also… should have noted this earlier… if you can’t open the rear hatch and are wondering how to get all the trim pieces off a closed hatch, invest $4 in a pry bar, thin. Pry the trip pieces off one by one, starting at the top. Ugly but it works.

Hope this helps someone.
altos is offline  
Sponsored Links
Advertisement
 
Reply

  Toyota Nation Forum : Toyota Car and Truck Forums > Toyota Truck, SUV and Van Forums > Sienna Forum > 2nd Generation (2004-2010)

Bookmarks

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Toyota Nation Forum : Toyota Car and Truck Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in









Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



User Tag List

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome