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Sienna's Engine stopped after driving over 12 inches of water
Hi everyone,
We had the same exact problem with our Sienna 2012. My wife was driving on the parking lot of the mall and there was about 12 inches of water after a raining day, she was with our 2 months baby, and suddenly the engine stopped, with no control on the vehicle, fortunately there was no traffic. We towed the Sienna to the Dealer and the gave us the very same diagnostic, the also said that because they were not able to turn on the engine they couldn't check with the computer all the damages. The insurance already approved to change the engine, but we are not sure how much we will be paying. Anyway, the point is that may be a problem in the Sienna design, and if something like this happen in a highway the consequences may be worst.
I called Customer Service at Toyota, and they said they can do nothing because "they have no reports about this problem and thanks for calling". Is there anything else we can do, in order to prevent this situation to happen again?
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