* This thread is for the people directly involved with the situation. I would ask that others please try to refrain from cluttering up the thread, so if you would like to post please stay on topic.*
To Recap - The Coilovers
http://www.d2racing.com
Established in 1997. D2 is not only specialized in manufacturing shock absorbers for auto motives modifcation kits but also provides all-kinds of shock absorbers for customers.
D2 racing teams are around the world in Thailand, Taiwan, and China and Hong Kong.
They also have branches in Hong Kong, China, Macau, Singapore, Thailand, Australia,England,Cyprus, Greece, New Zealand, Canada and USA.
All D2 Products are tested by their instrument and professional racing teams to meet high standard qualities and reliabilities before they are sold.
Ou shipping Invoice - showing we have ordered replacement parts
D2 North Americas Input
"There seems to be some confusion as to who the coilovers in question were bought from and who is responsible. D2 Racing Sports NA was established in Jan 05 as the exclusive North American distributor. I know the coilovers in this GB did not come from us, I assume they came from Marcus at ADV auto parts, now bankrupt and fleeing from the Toronto Police, FBI and dozens of customers who paid for coilovers that he failed to ship.
D2 Racing sports NA is under no obligation at all to warranty these coilovers but we are doing what we can to help. Try buying a $200 new in the box S-AFC off eBay. More than likely it is gray market (not authorized for resale in this region). It could come DOA and apexi NA will tell you tough luck, there will be no compensation at all given.
Fixing the issues left behind by previous distributors has not been a cheap venture, while we are passing some of the cost on to the customers we still lose around $10 per strut (this is mostly due to the cost of air freight, the manufacturer is helping with the cost of struts). $10 might not sound like much until you start replacing hundreds of struts.
You got a great deal on the coilovers, the GB price was below our current wholesale. As with everything you get what you pay for. The line is established and the products have now been tested and improved upon. As soon as payment is received from Element the manufacturer will ship out the replacements.
Thanks for your time and I apologize for the trouble.
Michael
D2 Racing Sports North America"
People who have expressed interest in replacements
Woody
Windomes
Tony the Tiger
Velocity
SCEPTER300RR
EuroCamz