hi
x475aws and all,
This is not just a small problem for just you, I have a 2014 Avalon (Canadian, no Entune).
I had a blackberry that would stay connected for all phone calls and streaming but would only sometimes update emails and texts. I went to a Samsung note 4 (after checking with the US web site as the Canadian one does not show compatible phones). This phone would work well for months and then not for many, it would stay connected for a minute then drop, exactly the same as
x475aws. I presumed this was a phone issue, and could not find any posts here or elsewhere
.
I sent the note 4 back to get maintence twice, before I again changed the phone (at significant cost as I do require to be in my car driving and talking) to a S6. This phone again was on the US web site as compatible, but this phone has not worked beyond paring.... So after 3 years I have replaced early my phone to get better compatibility twice at significant cost.
Toyota, changed the radio twice, and did one patch.
After 7 dealer visits (and two phone calls to Toyota, where they said it would be fixed) for this problem, Toyota finally said my phone was not compatible with the radio, and to change the phone. They have a password protected site that shows the compatible phones.
I wonder why they do not show this site on their main web site..... like US and UK websites?
I do not expect to get this fixed (anymore) and after a number of Toyota's if this does not get fixed, this almost awesome Toyota will be my last. TOYOTA is CULPABLE for not giving the info to us, and for making me spend many, many hours driving to get this fixed when they knew this was not able to be corrected.
Please be very careful if you require to talk etc on your phone while driving as Toyota Canada, DOES NOT warranty the compatibility of phones, but do keep the information private about what is compatible and the US and Canadian radios, nav systems are not the same, even beyond Entune.
you are fairly warned.... I will update this is they do come through.....
Roy