I bought a xA in about two months ago and I love the car. It gives me nearly 40 mpg on the highway and that is all I wanted from this one for commute.
Yesterday, I decided to clean the interior with an Armor All Cleaner. I did this as soon as I got the car so this was the second application. As the sunshine is becoming stronger every week, I thought that I would apply one more coat to the plastic.
I used a very soft detailing cloth that I use on all my cars (xA and SLK55 AMG) and it has never caused any issue. To my surprise, as I rubbed the bashboard lightly with the Armor All on it, msall black particle came off the surface. I looked at the surface closely and noticed that the texture (small dimples) disappeared in a large area!!!! The material of the dashboard came off!!!!
I took the car to the dealer and showed a young service rep what happened and he said to me :oh, you should not use Armor All products on the plastic because theu do this to the material". I basically told him to p*ss off and asked him to bring the manager out. The manager looked at the surface and said "hmm, Armor All should not do this. You must have used something else". I said to him "are you saying that I used a solvent or something like that? Listen, I am an engineer and I DO know what not to use when it comes to cleaning plastics. Just replace it right away otherwise, this is going to be my last Toyota".
He wanted a Toyota rep to look at it so we made an appointment.
Have anyone else experienced this wtih your Scion? It seems that they use some cheap material.
Let's enjoy our ride while it lasts