scion screws another

[striker79]

Ok let me start off by saying that this time yesterday i was sitting in claremont scion signing the papers for a black xb manual trans the car i have been looking for a few weeks.As temecula scion and a few others in that area have told me they were none in socal so i was happy when i called and found out that claremont had one so we headed over there around eight last night to see it and sign the paper for it when we got there it was not able to be found and the sales guy promised it was locked in the service department and they could not let us see it.So we signed the papers in good faith and went home around midnight with the intent of picking it up this morning so my brother mom and me headed over this morning around ten to pick it up only to find they were having a huge sale so i said ok fine no problem we found the sales guy we delt with the previous day and he informed us that it had to be "released" from service by some guy named crazy ray (they said he was the sales manager)but he was not there at the time and we would have to wait so i said fine i could understand the situation so after waiting two hour i got the urge to see if i could atleast see the thing so i headed over to service to see if they would let me see it in the back i figured i owned the thing why not right.So i headed over there and was greeted by some guy(did'nt get his name) and told him the situation to which he laughed at an proceeded to head for the service managers office and the service manager said there had never been a black xb back there so i said are you sure and he said yes so once again i headed to find the sales guy and thats when he dropped the bomb it was out getting wheels and tires put on(some how they the dealer could not do this simple task)and i would have to wait a week or more to get it so i said hell no you said i could get it now i want out of this deal so i proceeded to the finacial guy i delt with last night and he said sure some one dropped the ball and he agreed to let me out of the deal but first let him call around and see if the could not find one on another lot so they could make it right and after another hour of being left in a office he comes in and says "I got great news i can get you a white blue or red one" to which i added how is that great news.SO we signed the papers to void this deal and are now scion less left with a bitter taste in our mouths to this whole scion deal i thought this stuff was'nt supposed to be going on with scions.Now i could see some people seeing this as a one time thing the problem is a women who my mom works with had the exact same thing happen to her she bought a white xb and they told her they had to have it driven up from san diego so they waited two weeks and finally stormed into the dealership and demanded there car to which the dealer said they sold it.Why can these dealers do this and is it a rampent problem how can they sell you a car with a vin number but don't have to actually deliver it to the person who by all right owns it.

[Warped]

Wow, that really sucks. What dealership did your mom's co-worker deal with?

[Vigilante]

the manuals are not easy to get, ull have to wait almost about a month, unless the dealer has one on the spot. thats how it is a my dealership

[TRDragoon]

the dealer should not lie that they have the car in stock.

that really sucks.....

[Deuce]

i'd call Consumer Affairs and report the dealer for deceptive business practices. And then I'd start using punctuation again.


that's just me, if i were in your shoes.

[Spunky~AE86]

I just read ur story, yeah sounds like bs right from the begining. Trouble is management is aware of this kind of bs but they dont' do anything. heck I bet they even encourage it just to sell cars.

and yes. Please use some additonal commas and periods. my eyes hurt

[striker79]

Yeah so after all this bs i finally had my faith in scion redeemed by adam at power scion in buena park.I got the scion i wanted at the price i wanted everything now is good.

[digidj]

If you have problems with a dealer call Scion at 866-707-2466 and tell them. If the dealer gets enough complaints he will lose part of his allotment. Sooner or later he will lose his scion bussiness.

[reclusedx]

Originally posted by digidj
If you have problems with a dealer call Scion at 866-707-2466 and tell them. If the dealer gets enough complaints he will lose part of his allotment. Sooner or later he will lose his scion bussiness.

ouch..i guess you get what u deserve

[Trdkamuri510]

punctuation my friend, please for the benifit of all

[madcrb]

You should call Toyota/Scion Regional Management directly and report this. The statutes in place for scion dealerships show stiff penalties to people who screw around with customers.

m

[CamNub]

I know here in Mn. There is this one thing on the news where u can report stuff. Consumer findings or something. Tell your story to the news and have them make a report about it.

[epborden]

Man that is bullshit. I hope you get one in black (if you still want one now) and actually can find a good dealer that doesn't run you around. That is messed..

[nataku009]

Yeah that sucks,but i understand i had to fight to get the color and transmission i wanted. Ithrew enough of a fit with the dealership and threats to speak to the media especially with how new my dealership was in the area i con-ed the trd wheels out of the dealership

[famous182]

total bs
like madcrb said you should notify Toyota/Scion Regional Management or whatever and get it straightend out