Highlander complete steering loss

[eap2140]

I've been net mining regarding Highlander steering difficulties and cannot find any further information related to the issue I've experienced. I completely lost my steering in my 07 Highlander. Fortunately, it happened just as I was pulling out of a parking spot and not on the hwy with my family. Dealer has never seen anything like this. The steering wheel will just spin and do nothing and it happens intermittently.


Toyota Service response:

I got the news yesterday….The steering linkage was all connected and tight…we immediately have contacted Toyota in Jacksonville to get a Tech Rep involved. I have never witnessed this issue before…your power steering assist is what went haywire. The power steering on this highlander is all electronic, not hydraulic like years past. A 12v motor assists the column inside the cabin to make the wheel easy to turn. It is told to engage by a computer that reads steering angle (the degree to which have the wheel turned to)…the power assist is acting up. There are codes stored in the vsc module that we have given Toyota…waiting on some return information as to how to proceed from this point. I’m so sorry you had to experience this type of failure after leaving my shop, I know what that makes us look like. I have inspected the intermediate shaft replacement for myself and cannot find any fault in what my tech did…still not an explanation for what is occurring now. I will call you and update Toyota’s correspondence leads us to.

Anyone with any information on this?

[sweeneyp]

to TN

Sorry to hear about your issues, I see you already posted in the hybrid section, so hopefully somebody there will be able to lend a helping hand

[eyeball96]

Welcome to TN

Hope you have you issue resolved soon.