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Old 07-06-2002, 09:57 PM   #1 (permalink)
MatrixKuHebat
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Any ideas on putting pressure on the dealership?

Here's my story... I put a deposit on a standard Matrix. At that time, the salesman said that I could have my money back if I did not want the car later for whatever reason. The dealership got the car the next day from a dealer in another state (or so they claim).

I came in a few days later, and wanted an XR instead. The sales manager insisted that I take it, or lose my deposit and disregarded what the salesman said before about the deposit. I signed a piece of paper with the agreed price on it during my first visit, and they said that's a contract.

So, I walked out and left my deposit there, to see what measures I could take to get it back. I tried people at Toyota, but they say they can only help solve "manufacturing" issues, and I need to work out my problem with the dealer.

I am considering these measures (1)getting help from the credit card people i.e. dispute the charge (2)contacting the Better Business Bureau (3)getting advice from Illinois' State Attorney office via their consumer rights department....

Any other ideas? This is my first time buying a car, not having a good experience so far...

Thanks in advance for the suggestions.


<font size=-1>[ This Message was edited by: MatrixKuHebat on 2002-07-07 00:50 ]</font>
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