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Old 03-14-2006, 09:57 AM   #1 (permalink)
babygoinplaces@gmail.com
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toyota sienna LE '04 power door problems

I have loved my Toyota since I drove it home, but in the past 8 months,
I have had it in the shop 4 times to repair the same problem--a power
passenger door!

The first time, the motor burned out and had to be replaced. It was
covered under warranty. I believe it got stuck in the open position
and the motor burned out trying to close it. I took it in, they fixed
it. For about 6 weeks.

Then one nite when I was out with my small children, the door was stuck
in the open position. The dealership was closed and the 1-800 Toyota
number told me to drive home with it open (NOT an option!) or call a
tow truck. I asked if Toyota would reimburse the tow truck and she
said, "Probably not." Took 3 men to figure out what to take off just
to get that door closed.

The Toyota dealership fixed it again. For about 2 months. Then it got
stuck again in the open position. I figured out by then what part to
pop off--take off three screws and get it loose. It seems the
mechanism for keeping it open, such as when you're parked on an
incline, keeps getting stuck and you can't close it until you dismantle
part of it.

The Toyota dealership fixed it again, but we disabled it so that it was
a manual door. No more fooling with the automatic.

But it got stuck again. And I now have it in the shop for the 4th
time. They are supposed to have some body work done on it as well.[color=blue]
>From what I can tell, they think something is misaligned (ya think?).[/color]
This time I'm really ticked because they've put me off for 2 solid
months saying, "The part we ordered will be in next week." THen it's,
"I'm sure it'll be in next week." Rinse, lather, repeat for a total of
2 months. I'm kinda done with them.

At this point, what would you do? It's paid for. I guess we can have
it fixed and never use the door; ask for their VERY BEST trade in price
and get another vechicle (it's a Dodge dealership as well), and
probably an '04 or '05 model of the Sienna or Caravan. I'm at my wits
end and it was hard not to make an ass of myself when they asked, "What
repair are we making for you?" Umm, the same one you've BEEN making
for the past few months.

I guess I mainly wanted to rant. Is the malfunctioning door common on
the '04 Sienna? I see some problems listed with '00 and '01, but my
dealership, of course, claimed the stuck door is not a known or common
problem.

 
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Old 03-14-2006, 11:56 AM   #2 (permalink)
Ray O
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Re: toyota sienna LE '04 power door problems


<babygoinplaces@gmail.com> wrote in message
news:1142351869.114442.51850@j33g2000cwa.googlegroups.com...[color=blue]
>I have loved my Toyota since I drove it home, but in the past 8 months,
> I have had it in the shop 4 times to repair the same problem--a power
> passenger door!
>
> The first time, the motor burned out and had to be replaced. It was
> covered under warranty. I believe it got stuck in the open position
> and the motor burned out trying to close it. I took it in, they fixed
> it. For about 6 weeks.
>
> Then one nite when I was out with my small children, the door was stuck
> in the open position. The dealership was closed and the 1-800 Toyota
> number told me to drive home with it open (NOT an option!) or call a
> tow truck. I asked if Toyota would reimburse the tow truck and she
> said, "Probably not." Took 3 men to figure out what to take off just
> to get that door closed.
>
> The Toyota dealership fixed it again. For about 2 months. Then it got
> stuck again in the open position. I figured out by then what part to
> pop off--take off three screws and get it loose. It seems the
> mechanism for keeping it open, such as when you're parked on an
> incline, keeps getting stuck and you can't close it until you dismantle
> part of it.
>
> The Toyota dealership fixed it again, but we disabled it so that it was
> a manual door. No more fooling with the automatic.
>
> But it got stuck again. And I now have it in the shop for the 4th
> time. They are supposed to have some body work done on it as well.[color=green]
>>From what I can tell, they think something is misaligned (ya think?).[/color]
> This time I'm really ticked because they've put me off for 2 solid
> months saying, "The part we ordered will be in next week." THen it's,
> "I'm sure it'll be in next week." Rinse, lather, repeat for a total of
> 2 months. I'm kinda done with them.
>
> At this point, what would you do? It's paid for. I guess we can have
> it fixed and never use the door; ask for their VERY BEST trade in price
> and get another vechicle (it's a Dodge dealership as well), and
> probably an '04 or '05 model of the Sienna or Caravan. I'm at my wits
> end and it was hard not to make an ass of myself when they asked, "What
> repair are we making for you?" Umm, the same one you've BEEN making
> for the past few months.
>
> I guess I mainly wanted to rant. Is the malfunctioning door common on
> the '04 Sienna? I see some problems listed with '00 and '01, but my
> dealership, of course, claimed the stuck door is not a known or common
> problem.
>[/color]

Call the Toyota customer relations hotline back and ask them to open a CR
case. At this point, the dealer should be contacting the tech hot line if
they are having trouble fixing the door and it sounds like they are not
doing so. Also, a long delay in parts could be a blessing in disguise
because it often means the parts are being re-designed.
--

Ray O
(correct punctuation to reply)


 
Old 03-14-2006, 03:21 PM   #3 (permalink)
babygoinplaces@gmail.com
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Re: toyota sienna LE '04 power door problems

I assumed the long delay for parts was a way of putting me off until
the warranty expired!

I'll do as you suggest. Thanks for the feedback.

 
Old 03-14-2006, 03:40 PM   #4 (permalink)
Ray O
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Re: toyota sienna LE '04 power door problems


<babygoinplaces@gmail.com> wrote in message
news:1142371293.891258.181750@i39g2000cwa.googlegroups.com...[color=blue]
>I assumed the long delay for parts was a way of putting me off until
> the warranty expired!
>
> I'll do as you suggest. Thanks for the feedback.
>[/color]

If you have repairs documented under warranty and it is not fixed when the
warranty expires, you are covered by the service parts warranty, which is 12
months, 12,000 miles from the time of repair, or the balance of the factory
warranty, whichever is longer.
--

Ray O
(correct punctuation to reply)


 
Old 03-14-2006, 03:48 PM   #5 (permalink)
Dan J.S.
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Re: toyota sienna LE '04 power door problems


<babygoinplaces@gmail.com> wrote in message
news:1142351869.114442.51850@j33g2000cwa.googlegroups.com...[color=blue]
>I have loved my Toyota since I drove it home, but in the past 8 months,
> I have had it in the shop 4 times to repair the same problem--a power
> passenger door!
>
> The first time, the motor burned out and had to be replaced. It was
> covered under warranty. I believe it got stuck in the open position
> and the motor burned out trying to close it. I took it in, they fixed
> it. For about 6 weeks.
>
> Then one nite when I was out with my small children, the door was stuck
> in the open position. The dealership was closed and the 1-800 Toyota
> number told me to drive home with it open (NOT an option!) or call a
> tow truck. I asked if Toyota would reimburse the tow truck and she
> said, "Probably not." Took 3 men to figure out what to take off just
> to get that door closed.
>
> The Toyota dealership fixed it again. For about 2 months. Then it got
> stuck again in the open position. I figured out by then what part to
> pop off--take off three screws and get it loose. It seems the
> mechanism for keeping it open, such as when you're parked on an
> incline, keeps getting stuck and you can't close it until you dismantle
> part of it.
>
> The Toyota dealership fixed it again, but we disabled it so that it was
> a manual door. No more fooling with the automatic.
>
> But it got stuck again. And I now have it in the shop for the 4th
> time. They are supposed to have some body work done on it as well.[color=green]
>>From what I can tell, they think something is misaligned (ya think?).[/color]
> This time I'm really ticked because they've put me off for 2 solid
> months saying, "The part we ordered will be in next week." THen it's,
> "I'm sure it'll be in next week." Rinse, lather, repeat for a total of
> 2 months. I'm kinda done with them.
>
> At this point, what would you do? It's paid for. I guess we can have
> it fixed and never use the door; ask for their VERY BEST trade in price
> and get another vechicle (it's a Dodge dealership as well), and
> probably an '04 or '05 model of the Sienna or Caravan. I'm at my wits
> end and it was hard not to make an ass of myself when they asked, "What
> repair are we making for you?" Umm, the same one you've BEEN making
> for the past few months.
>
> I guess I mainly wanted to rant. Is the malfunctioning door common on
> the '04 Sienna? I see some problems listed with '00 and '01, but my
> dealership, of course, claimed the stuck door is not a known or common
> problem.
>[/color]

I have learned, that in order to get attention from a dealer, become an
asshole to them. Not at first, but where you are right now, for sure.


 
Old 03-14-2006, 04:06 PM   #6 (permalink)
Ray O
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Re: toyota sienna LE '04 power door problems


"Dan J.S." <me@hyperx.com> wrote in message
news:121eegr807jplf9@news.supernews.com...[color=blue]
>
> <babygoinplaces@gmail.com> wrote in message
> news:1142351869.114442.51850@j33g2000cwa.googlegroups.com...[color=green]
>>I have loved my Toyota since I drove it home, but in the past 8 months,
>> I have had it in the shop 4 times to repair the same problem--a power
>> passenger door!
>>
>> The first time, the motor burned out and had to be replaced. It was
>> covered under warranty. I believe it got stuck in the open position
>> and the motor burned out trying to close it. I took it in, they fixed
>> it. For about 6 weeks.
>>
>> Then one nite when I was out with my small children, the door was stuck
>> in the open position. The dealership was closed and the 1-800 Toyota
>> number told me to drive home with it open (NOT an option!) or call a
>> tow truck. I asked if Toyota would reimburse the tow truck and she
>> said, "Probably not." Took 3 men to figure out what to take off just
>> to get that door closed.
>>
>> The Toyota dealership fixed it again. For about 2 months. Then it got
>> stuck again in the open position. I figured out by then what part to
>> pop off--take off three screws and get it loose. It seems the
>> mechanism for keeping it open, such as when you're parked on an
>> incline, keeps getting stuck and you can't close it until you dismantle
>> part of it.
>>
>> The Toyota dealership fixed it again, but we disabled it so that it was
>> a manual door. No more fooling with the automatic.
>>
>> But it got stuck again. And I now have it in the shop for the 4th
>> time. They are supposed to have some body work done on it as well.[color=darkred]
>>>From what I can tell, they think something is misaligned (ya think?).[/color]
>> This time I'm really ticked because they've put me off for 2 solid
>> months saying, "The part we ordered will be in next week." THen it's,
>> "I'm sure it'll be in next week." Rinse, lather, repeat for a total of
>> 2 months. I'm kinda done with them.
>>
>> At this point, what would you do? It's paid for. I guess we can have
>> it fixed and never use the door; ask for their VERY BEST trade in price
>> and get another vechicle (it's a Dodge dealership as well), and
>> probably an '04 or '05 model of the Sienna or Caravan. I'm at my wits
>> end and it was hard not to make an ass of myself when they asked, "What
>> repair are we making for you?" Umm, the same one you've BEEN making
>> for the past few months.
>>
>> I guess I mainly wanted to rant. Is the malfunctioning door common on
>> the '04 Sienna? I see some problems listed with '00 and '01, but my
>> dealership, of course, claimed the stuck door is not a known or common
>> problem.
>>[/color]
>
> I have learned, that in order to get attention from a dealer, become an
> asshole to them. Not at first, but where you are right now, for sure.[/color]

I would not try that approach with the folks at the Toyota Customer
Relations hotline. I've spent time sitting in that seat and you will be
much better off gaining their sympathy than their ire.
--

Ray O
(correct punctuation to reply)


 
Old 03-14-2006, 04:24 PM   #7 (permalink)
Dan J.S.
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Re: toyota sienna LE '04 power door problems


"Ray O" <rokigawa@tristarassociatesDOTcomn> wrote in message
news:e0eb2$44173fc4$44a4a10d$13377@msgid.meganewsservers.com...[color=blue]
>
> "Dan J.S." <me@hyperx.com> wrote in message
> news:121eegr807jplf9@news.supernews.com...[color=green]
>>
>> <babygoinplaces@gmail.com> wrote in message
>> news:1142351869.114442.51850@j33g2000cwa.googlegroups.com...[color=darkred]
>>>I have loved my Toyota since I drove it home, but in the past 8 months,
>>> I have had it in the shop 4 times to repair the same problem--a power
>>> passenger door!
>>>
>>> The first time, the motor burned out and had to be replaced. It was
>>> covered under warranty. I believe it got stuck in the open position
>>> and the motor burned out trying to close it. I took it in, they fixed
>>> it. For about 6 weeks.
>>>
>>> Then one nite when I was out with my small children, the door was stuck
>>> in the open position. The dealership was closed and the 1-800 Toyota
>>> number told me to drive home with it open (NOT an option!) or call a
>>> tow truck. I asked if Toyota would reimburse the tow truck and she
>>> said, "Probably not." Took 3 men to figure out what to take off just
>>> to get that door closed.
>>>
>>> The Toyota dealership fixed it again. For about 2 months. Then it got
>>> stuck again in the open position. I figured out by then what part to
>>> pop off--take off three screws and get it loose. It seems the
>>> mechanism for keeping it open, such as when you're parked on an
>>> incline, keeps getting stuck and you can't close it until you dismantle
>>> part of it.
>>>
>>> The Toyota dealership fixed it again, but we disabled it so that it was
>>> a manual door. No more fooling with the automatic.
>>>
>>> But it got stuck again. And I now have it in the shop for the 4th
>>> time. They are supposed to have some body work done on it as well.
>>>>From what I can tell, they think something is misaligned (ya think?).
>>> This time I'm really ticked because they've put me off for 2 solid
>>> months saying, "The part we ordered will be in next week." THen it's,
>>> "I'm sure it'll be in next week." Rinse, lather, repeat for a total of
>>> 2 months. I'm kinda done with them.
>>>
>>> At this point, what would you do? It's paid for. I guess we can have
>>> it fixed and never use the door; ask for their VERY BEST trade in price
>>> and get another vechicle (it's a Dodge dealership as well), and
>>> probably an '04 or '05 model of the Sienna or Caravan. I'm at my wits
>>> end and it was hard not to make an ass of myself when they asked, "What
>>> repair are we making for you?" Umm, the same one you've BEEN making
>>> for the past few months.
>>>
>>> I guess I mainly wanted to rant. Is the malfunctioning door common on
>>> the '04 Sienna? I see some problems listed with '00 and '01, but my
>>> dealership, of course, claimed the stuck door is not a known or common
>>> problem.
>>>[/color]
>>
>> I have learned, that in order to get attention from a dealer, become an
>> asshole to them. Not at first, but where you are right now, for sure.[/color]
>
> I would not try that approach with the folks at the Toyota Customer
> Relations hotline. I've spent time sitting in that seat and you will be
> much better off gaining their sympathy than their ire.
> --
>
> Ray O
> (correct punctuation to reply)
>[/color]

yeah I am talking at the dealership, within an earshot of other customers...
but only if pushed to where the OP is. I had about 6 trips to the dealer for
my 2005 Sienna.. all seems well now... but it was a big pain in the arse...


 
Old 03-14-2006, 04:43 PM   #8 (permalink)
Ray O
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Re: toyota sienna LE '04 power door problems


"Dan J.S." <me@hyperx.com> wrote in message
news:121egkqi4ko2gd0@news.supernews.com...[color=blue]
>
> "Ray O" <rokigawa@tristarassociatesDOTcomn> wrote in message
> news:e0eb2$44173fc4$44a4a10d$13377@msgid.meganewsservers.com...[color=green]
>>
>> "Dan J.S." <me@hyperx.com> wrote in message
>> news:121eegr807jplf9@news.supernews.com...[color=darkred]
>>>
>>> <babygoinplaces@gmail.com> wrote in message
>>> news:1142351869.114442.51850@j33g2000cwa.googlegroups.com...
>>>>I have loved my Toyota since I drove it home, but in the past 8 months,
>>>> I have had it in the shop 4 times to repair the same problem--a power
>>>> passenger door!
>>>>
>>>> The first time, the motor burned out and had to be replaced. It was
>>>> covered under warranty. I believe it got stuck in the open position
>>>> and the motor burned out trying to close it. I took it in, they fixed
>>>> it. For about 6 weeks.
>>>>
>>>> Then one nite when I was out with my small children, the door was stuck
>>>> in the open position. The dealership was closed and the 1-800 Toyota
>>>> number told me to drive home with it open (NOT an option!) or call a
>>>> tow truck. I asked if Toyota would reimburse the tow truck and she
>>>> said, "Probably not." Took 3 men to figure out what to take off just
>>>> to get that door closed.
>>>>
>>>> The Toyota dealership fixed it again. For about 2 months. Then it got
>>>> stuck again in the open position. I figured out by then what part to
>>>> pop off--take off three screws and get it loose. It seems the
>>>> mechanism for keeping it open, such as when you're parked on an
>>>> incline, keeps getting stuck and you can't close it until you dismantle
>>>> part of it.
>>>>
>>>> The Toyota dealership fixed it again, but we disabled it so that it was
>>>> a manual door. No more fooling with the automatic.
>>>>
>>>> But it got stuck again. And I now have it in the shop for the 4th
>>>> time. They are supposed to have some body work done on it as well.
>>>>>From what I can tell, they think something is misaligned (ya think?).
>>>> This time I'm really ticked because they've put me off for 2 solid
>>>> months saying, "The part we ordered will be in next week." THen it's,
>>>> "I'm sure it'll be in next week." Rinse, lather, repeat for a total of
>>>> 2 months. I'm kinda done with them.
>>>>
>>>> At this point, what would you do? It's paid for. I guess we can have
>>>> it fixed and never use the door; ask for their VERY BEST trade in price
>>>> and get another vechicle (it's a Dodge dealership as well), and
>>>> probably an '04 or '05 model of the Sienna or Caravan. I'm at my wits
>>>> end and it was hard not to make an ass of myself when they asked, "What
>>>> repair are we making for you?" Umm, the same one you've BEEN making
>>>> for the past few months.
>>>>
>>>> I guess I mainly wanted to rant. Is the malfunctioning door common on
>>>> the '04 Sienna? I see some problems listed with '00 and '01, but my
>>>> dealership, of course, claimed the stuck door is not a known or common
>>>> problem.
>>>>
>>>
>>> I have learned, that in order to get attention from a dealer, become an
>>> asshole to them. Not at first, but where you are right now, for sure.[/color]
>>
>> I would not try that approach with the folks at the Toyota Customer
>> Relations hotline. I've spent time sitting in that seat and you will be
>> much better off gaining their sympathy than their ire.
>> --
>>
>> Ray O
>> (correct punctuation to reply)
>>[/color]
>
> yeah I am talking at the dealership, within an earshot of other
> customers... but only if pushed to where the OP is. I had about 6 trips to
> the dealer for my 2005 Sienna.. all seems well now... but it was a big
> pain in the arse...[/color]

Any dealer that makes a customer come back 6 times to have the same problem
fixed needs a screaming customer in the service department! They should
have called the technical hot line after the second trip back!
--

Ray O
(correct punctuation to reply)


 
Old 03-14-2006, 04:59 PM   #9 (permalink)
Mike Hunter
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Re: toyota sienna LE '04 power door problems

Why scream? Filing a complaint under the federal lemon law would be the
more prudent course. The federal law allows for only three shots at
correcting the defect. ;)


mike hunt


"Ray O" <rokigawa@tristarassociatesDOTcomn> wrote in message
news:99126$4417470c$44a4a10d$13670@msgid.meganewsservers.com...[color=blue]
>[/color]
[color=blue]
>
> Any dealer that makes a customer come back 6 times to have the same
> problem fixed needs a screaming customer in the service department! They
> should have called the technical hot line after the second trip back!
> --
>
> Ray O
> (correct punctuation to reply)
>[/color]


 
Old 03-14-2006, 06:22 PM   #10 (permalink)
Ray O
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Re: toyota sienna LE '04 power door problems


"Mike Hunter" <mikehunt2@mailcity.com> wrote in message
news:hHOdnaIFReh814rZUSdV9g@ptd.net...[color=blue]
> Why scream? Filing a complaint under the federal lemon law would be the
> more prudent course. The federal law allows for only three shots at
> correcting the defect. ;)
>
>
> mike hunt
>
>[/color]

Good point, although I believe most lemon laws are state laws, not federal
laws, or at least they were state laws when I got to take my shot at fixing
the cars. Most lemon laws require the vehicle to have a defect which
negatively and substantially affects the use, safety, or value of the
vehicle. I'm no legal expert, but I suspect that a door that does not close
or open properly would fall in to this category.

--

Ray O
(correct punctuation to reply)
[color=blue]
> "Ray O" <rokigawa@tristarassociatesDOTcomn> wrote in message
> news:99126$4417470c$44a4a10d$13670@msgid.meganewsservers.com...[color=green]
>>[/color]
>[color=green]
>>
>> Any dealer that makes a customer come back 6 times to have the same
>> problem fixed needs a screaming customer in the service department! They
>> should have called the technical hot line after the second trip back!
>> --
>>
>> Ray O
>> (correct punctuation to reply)
>>[/color]
>
>[/color]


 
Old 03-14-2006, 08:19 PM   #11 (permalink)
babygoinplaces@gmail.com
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Re: toyota sienna LE '04 power door problems

I was calm when I picked up the vehicle this afternoon. And the door
seems to work. The question is, for how long?

When I was waiting for my hub to pick us up this morning, the boys and
I browsed the showroom. A sales rep came up and asked if I needed
help. HA.

I looked at him over the top rim of my glasses and said, just I stated
above, "Let me tell you . . .I have my car in for the fourth time to
fix the same problem. If it isn't fixed properly this time, I'll be
asking you for your VERY BEST trade in price." He simply said,
"Understood."

So do I go ahead and call the customer relations hotline even though
the door is supposedly fixed, or do I wait and see if it malfunctions
again?

 
Old 03-14-2006, 09:16 PM   #12 (permalink)
Dan J.S.
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Re: toyota sienna LE '04 power door problems


"Mike Hunter" <mikehunt2@mailcity.com> wrote in message
news:hHOdnaIFReh814rZUSdV9g@ptd.net...[color=blue]
> Why scream? Filing a complaint under the federal lemon law would be the
> more prudent course. The federal law allows for only three shots at
> correcting the defect. ;)
>
>
> mike hunt
>[/color]

It was 2 same things, and 4 different things... so no lemon law, but it was
stupid crap.. like the moonroof felt like it was falling off, etc...


 
Old 03-14-2006, 11:54 PM   #13 (permalink)
Ray O
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Re: toyota sienna LE '04 power door problems


<babygoinplaces@gmail.com> wrote in message
news:1142389153.985564.26070@v46g2000cwv.googlegroups.com...[color=blue]
>I was calm when I picked up the vehicle this afternoon. And the door
> seems to work. The question is, for how long?
>
> When I was waiting for my hub to pick us up this morning, the boys and
> I browsed the showroom. A sales rep came up and asked if I needed
> help. HA.
>
> I looked at him over the top rim of my glasses and said, just I stated
> above, "Let me tell you . . .I have my car in for the fourth time to
> fix the same problem. If it isn't fixed properly this time, I'll be
> asking you for your VERY BEST trade in price." He simply said,
> "Understood."
>
> So do I go ahead and call the customer relations hotline even though
> the door is supposedly fixed, or do I wait and see if it malfunctions
> again?
>[/color]

You will have to wait until it malfunctions again because the dealer and
customer relations people will have to assume that the dealer got it right
this time. Next time though, contact the CR dept.

Good luck!

--

Ray O
(correct punctuation to reply)


 
Old 03-16-2006, 08:25 PM   #14 (permalink)
Gary Eickmeier
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Re: toyota sienna LE '04 power door problems



[email]babygoinplaces@gmail.com[/email] wrote:
[color=blue]
> I have loved my Toyota since I drove it home, but in the past 8 months,
> I have had it in the shop 4 times to repair the same problem--a power
> passenger door!
>
> The first time, the motor burned out and had to be replaced. It was
> covered under warranty. I believe it got stuck in the open position
> and the motor burned out trying to close it. I took it in, they fixed
> it. For about 6 weeks.
>
> Then one nite when I was out with my small children, the door was stuck
> in the open position. The dealership was closed and the 1-800 Toyota
> number told me to drive home with it open (NOT an option!) or call a
> tow truck. I asked if Toyota would reimburse the tow truck and she
> said, "Probably not." Took 3 men to figure out what to take off just
> to get that door closed.
>
> The Toyota dealership fixed it again. For about 2 months. Then it got
> stuck again in the open position. I figured out by then what part to
> pop off--take off three screws and get it loose. It seems the
> mechanism for keeping it open, such as when you're parked on an
> incline, keeps getting stuck and you can't close it until you dismantle
> part of it.
>
> The Toyota dealership fixed it again, but we disabled it so that it was
> a manual door. No more fooling with the automatic.
>
> But it got stuck again. And I now have it in the shop for the 4th
> time. They are supposed to have some body work done on it as well.[color=green]
>>From what I can tell, they think something is misaligned (ya think?).[/color]
> This time I'm really ticked because they've put me off for 2 solid
> months saying, "The part we ordered will be in next week." THen it's,
> "I'm sure it'll be in next week." Rinse, lather, repeat for a total of
> 2 months. I'm kinda done with them.
>
> At this point, what would you do? It's paid for. I guess we can have
> it fixed and never use the door; ask for their VERY BEST trade in price
> and get another vechicle (it's a Dodge dealership as well), and
> probably an '04 or '05 model of the Sienna or Caravan. I'm at my wits
> end and it was hard not to make an ass of myself when they asked, "What
> repair are we making for you?" Umm, the same one you've BEEN making
> for the past few months.
>
> I guess I mainly wanted to rant. Is the malfunctioning door common on
> the '04 Sienna? I see some problems listed with '00 and '01, but my
> dealership, of course, claimed the stuck door is not a known or common
> problem.[/color]

This whole thing makes me wonder about the difference between the
mechanisms of the Sienna and my Ford Freestar. I notice that the Toyota
has one additional move when the electric door closes. You can hear this
screw turning to lock the door shut after the main closer has finished.
With the Freestar and, I believe, the GM minivans, all there is is a
door opening or closing mechanism. The latch works the same as for their
manual doors. Click, and that's it.

I was jealous of the screw tightener downer until I read your post. With
yours, if the electric mechanism fails, you're screwed - so to speak.
With mine, it works just as well on manual as it does on electric. If
something fails, or if the electric comes off track, or whatever, you
can work it manually just as well.

Does yours ever work on manual if the electric fails?

Gary Eickmeier
 
Old 03-16-2006, 09:33 PM   #15 (permalink)
babygoinplaces@gmail.com
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Re: toyota sienna LE '04 power door problems

I have used the door on manual before, but I don't think it works as
well for whatever reason. I mean, the door is closed, the door can
lock, so I can't say why I think it doesn't work as well.

Many times we've simply had to disable the door between repairs. There
is a button to disable the automatic feature and make it manual. When
we have to reach that point, though, we just don't use the door.

My 5 yr old sits on the passenger side of the van in his booster seat.
He loves opening and closing his own door. I like that he can open it
and he and the 3 yr old can get out on the CURB side of the street
rather than climbing to the front or getting out of the vehicle on the
driver's/street side!

Let's hope the repair "takes" this time since they did make a slight
body adjustment.

 
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