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Re: Modern Management Thinking: A Modern Parable
"Scott in Florida" <MoveOn@outa.here> wrote in message
news:imuk22l7sgi73fj398n7801h7i352sj11k@4ax.com...[color=blue]
>
>
> A Japanese company (Toyota) and an American company (General Motors)
> decided to have a canoe race on the Missouri River. Both teams
> practiced long and hard to reach their peak performance before the
> race.
>
> On the big day, the Japanese team won by a mile..
>
> The Americans, very discouraged and depressed, decided to investigate
> the reason for the crushing defeat.
>
> A management team made up of senior management was formed to
> investigate and recommend appropriate action. Their conclusion was
> the Japanese team had 8 people rowing and 1 person steering, while the
> American team had 8 people steering and 1 person rowing.
>
> So American management hired a consulting company and paid them a
> large amount of money for a second opinion.
>
> They advised that too many people were steering the boat, while not
> enough people were rowing.
>
> To prevent another loss to the Japanese, the American's rowing team's
> management structure was totally reorganized to 4 steering
> supervisors, 3 area steering superintendents and 1 assistant
> superintendent steering manager.
>
> They also implemented a new performance system that would give the 1
> person rowing the boat greater incentive to work harder. It was
> called the "Rowing Team Quality First Program", with meetings, dinners
> and free pens for the rower.
>
> There was discussion of getting new paddles, canoes and other
> equipment, extra vacation days for practices and bonuses.
>
> The next year the Japanese won by two miles.
>
> Humiliated, the American management laid off the rower for poor
> performance, halted development of a new canoe, sold the paddles, and
> canceled all capital investments for new equipment.
>
> The money saved was distributed to the Senior Executives as bonuses
> and the next year's racing team was outsource to India!!!!
> --
>
> Scott in Florida[/color]
OUTSTANDING! That manner of thinking is why GM is headed for bankruptcy. I
don't think GM could think outside the box to save their souls (if they even
have souls).
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