Don't put those 4runners away wet!

Another dealer story
Just got my 4runner back from the dealer. I request my work be done by
the most senior guy, master mechanic, who is also the foreman. Figure
if paying $89/hour then get the best.

It was time to replace all fluids & repack wheel bearings.
They phoned & said inside of brake rotors badly rusted & needed
replacing. And needed front brake service because of excessive grime &
dust buildup.
I had front pads replaced 18 months / 15k miles ago.
So my position is I've had ALL maintenance done by the dealer, at the
recommended intervals. I follow schedule A because of the Canadian
winters. I understand replacing parts that wear out but I'm upset when
parts fail in this manner.

I asked the foreman why they'd get like this in 18 months? He asked if
I took my truck for a drive, after washing, to dry the brake system!
About 8 hand washes & lots of touchless (but you drive after those).
Now after thinking about this what about rainy days or our months of
slushy driving in the snow? It's going to bed dripping wet for months
at a time. Makes no sense.

Appreciate your feedback.

Depends on the rust depth. The washing after getting muck on it is
interesting. I try and keep the BMW washed and clean and washed, but doing
that is taking its toll on the electrical connections that are rusting out
and will no doubt, cause worse problems down the way.

It's almost like they planned it this way. Don't wash and there are "these"
problems. You wash it and then there are these "other" problems.

Fwiw, I've seen some pretty badly rusted rotors still out there on the road.
The only issue I have is where the rotor is warped and the thing shakes like
crazy when I stop. Then I do a rotor switch. You may have been had, but
who knows. Cannot hurt having new ones - other than to your pocketbook.
Maybe the "oldest" mechanic knows best - or was seeking a fast buck,
Grasshopper.

B~

"DonLogan" <navajo@neonfeather.com> wrote in message
news:br7h62tg0a7q4vqtgugj9ie9rnar94js5n@4ax.com...[color=blue]
> Another dealer story
> Just got my 4runner back from the dealer. I request my work be done by
> the most senior guy, master mechanic, who is also the foreman. Figure
> if paying $89/hour then get the best.[/color]

Some dealerships used advanced production methods like TEAMS to dispatch and
perform work, and others use more traditional dispatch and production
methods. BTW, most Toyota dealers employ technicians, not mechanics.
Mechanics are familiar with the mechanical parts of the vehicle; technicians
are familar with the entire vehicle, including the electronic systems that
control a large portion of modern vehicles.

Routine maintenance is not technically demanding, an apprentice should be
able to do quality work on the vehicle, especially if it is just replacing
fluids and repacking wheel bearings.
[color=blue]
>
> It was time to replace all fluids & repack wheel bearings.
> They phoned & said inside of brake rotors badly rusted & needed
> replacing. And needed front brake service because of excessive grime &
> dust buildup.
> I had front pads replaced 18 months / 15k miles ago.
> So my position is I've had ALL maintenance done by the dealer, at the
> recommended intervals. I follow schedule A because of the Canadian
> winters. I understand replacing parts that wear out but I'm upset when
> parts fail in this manner.
>
> I asked the foreman why they'd get like this in 18 months? He asked if
> I took my truck for a drive, after washing, to dry the brake system!
> About 8 hand washes & lots of touchless (but you drive after those).
> Now after thinking about this what about rainy days or our months of
> slushy driving in the snow? It's going to bed dripping wet for months
> at a time. Makes no sense.
>
> Appreciate your feedback.[/color]

When the pads were replaced 18 months ago, were the rotors resurfaced or
replaced? Were OEM or aftermarket parts used? It is normal for some
surface rust to build up on rotors after car washes and after rain or snow,
and driving the vehicle and applying the brakes removes the surface rust.
If you leave the vehicle parked for a long time, then the rust will
accumulate.
--

Ray O
(correct punctuation to reply)

"Ray O" <rokigawa@tristarassociatesDOTcomn> wrote:
[color=blue]
>
>"DonLogan" <navajo@neonfeather.com> wrote in message
>news:br7h62tg0a7q4vqtgugj9ie9rnar94js5n@4ax.com...[color=green]
>> Another dealer story
>> Just got my 4runner back from the dealer. I request my work be done by
>> the most senior guy, master mechanic, who is also the foreman. Figure
>> if paying $89/hour then get the best.[/color]
>
>Some dealerships used advanced production methods like TEAMS to dispatch and
>perform work, and others use more traditional dispatch and production
>methods. BTW, most Toyota dealers employ technicians, not mechanics.
>Mechanics are familiar with the mechanical parts of the vehicle; technicians
>are familar with the entire vehicle, including the electronic systems that
>control a large portion of modern vehicles.
>
>Routine maintenance is not technically demanding, an apprentice should be
>able to do quality work on the vehicle, especially if it is just replacing
>fluids and repacking wheel bearings.
>[color=green]
>>
>> It was time to replace all fluids & repack wheel bearings.
>> They phoned & said inside of brake rotors badly rusted & needed
>> replacing. And needed front brake service because of excessive grime &
>> dust buildup.
>> I had front pads replaced 18 months / 15k miles ago.
>> So my position is I've had ALL maintenance done by the dealer, at the
>> recommended intervals. I follow schedule A because of the Canadian
>> winters. I understand replacing parts that wear out but I'm upset when
>> parts fail in this manner.
>>
>> I asked the foreman why they'd get like this in 18 months? He asked if
>> I took my truck for a drive, after washing, to dry the brake system!
>> About 8 hand washes & lots of touchless (but you drive after those).
>> Now after thinking about this what about rainy days or our months of
>> slushy driving in the snow? It's going to bed dripping wet for months
>> at a time. Makes no sense.
>>
>> Appreciate your feedback.[/color]
>
>When the pads were replaced 18 months ago, were the rotors resurfaced or
>replaced? Were OEM or aftermarket parts used? It is normal for some
>surface rust to build up on rotors after car washes and after rain or snow,
>and driving the vehicle and applying the brakes removes the surface rust.
>If you leave the vehicle parked for a long time, then the rust will
>accumulate.[/color]

Do dealers use aftermarket?
They replaced pads but no service on the rotors.
I'm picking up the old rotors so i can examine them.

"DonLogan" <navajo@neonfeather.com> wrote in message
news:59kr62di5e3h4nd73l7kpo80btcv54mfra@4ax.com...[color=blue]
> "Ray O" <rokigawa@tristarassociatesDOTcomn> wrote:
>[color=green]
>>
>>"DonLogan" <navajo@neonfeather.com> wrote in message
>>news:br7h62tg0a7q4vqtgugj9ie9rnar94js5n@4ax.com...[color=darkred]
>>> Another dealer story
>>> Just got my 4runner back from the dealer. I request my work be done by
>>> the most senior guy, master mechanic, who is also the foreman. Figure
>>> if paying $89/hour then get the best.[/color]
>>
>>Some dealerships used advanced production methods like TEAMS to dispatch
>>and
>>perform work, and others use more traditional dispatch and production
>>methods. BTW, most Toyota dealers employ technicians, not mechanics.
>>Mechanics are familiar with the mechanical parts of the vehicle;
>>technicians
>>are familar with the entire vehicle, including the electronic systems that
>>control a large portion of modern vehicles.
>>
>>Routine maintenance is not technically demanding, an apprentice should be
>>able to do quality work on the vehicle, especially if it is just replacing
>>fluids and repacking wheel bearings.
>>[color=darkred]
>>>
>>> It was time to replace all fluids & repack wheel bearings.
>>> They phoned & said inside of brake rotors badly rusted & needed
>>> replacing. And needed front brake service because of excessive grime &
>>> dust buildup.
>>> I had front pads replaced 18 months / 15k miles ago.
>>> So my position is I've had ALL maintenance done by the dealer, at the
>>> recommended intervals. I follow schedule A because of the Canadian
>>> winters. I understand replacing parts that wear out but I'm upset when
>>> parts fail in this manner.
>>>
>>> I asked the foreman why they'd get like this in 18 months? He asked if
>>> I took my truck for a drive, after washing, to dry the brake system!
>>> About 8 hand washes & lots of touchless (but you drive after those).
>>> Now after thinking about this what about rainy days or our months of
>>> slushy driving in the snow? It's going to bed dripping wet for months
>>> at a time. Makes no sense.
>>>
>>> Appreciate your feedback.[/color]
>>
>>When the pads were replaced 18 months ago, were the rotors resurfaced or
>>replaced? Were OEM or aftermarket parts used? It is normal for some
>>surface rust to build up on rotors after car washes and after rain or
>>snow,
>>and driving the vehicle and applying the brakes removes the surface rust.
>>If you leave the vehicle parked for a long time, then the rust will
>>accumulate.[/color]
>
> Do dealers use aftermarket?[/color]

Generally not, unless the customer specifies aftermarket parts or the
vehicle being serviced is not the brand the dealership has the franchise
for. If it was serviced at a Toyota dealership and there is no specific
notation of aftermarket parts or brands, you can assume that the parts are
OEM.
[color=blue]
> They replaced pads but no service on the rotors.
> I'm picking up the old rotors so i can examine them.
>[/color]

Let us know what you find.
--

Ray O
(correct punctuation to reply)

"Ray O" <rokigawa@tristarassociatesDOTcomn> wrote in message news:b4c7c$446deee0$44a4a10d$10925@msgid.meganewsservers.com...[color=blue]
>
> "DonLogan" <navajo@neonfeather.com> wrote in message news:59kr62di5e3h4nd73l7kpo80btcv54mfra@4ax.com...[color=green]
>> "Ray O" <rokigawa@tristarassociatesDOTcomn> wrote:
>>[color=darkred]
>>>
>>>"DonLogan" <navajo@neonfeather.com> wrote in message
>>>news:br7h62tg0a7q4vqtgugj9ie9rnar94js5n@4ax.com...
>>>> Another dealer story
>>>> Just got my 4runner back from the dealer. I request my work be done by
>>>> the most senior guy, master mechanic, who is also the foreman. Figure
>>>> if paying $89/hour then get the best.
>>>
>>>Some dealerships used advanced production methods like TEAMS to dispatch and
>>>perform work, and others use more traditional dispatch and production
>>>methods. BTW, most Toyota dealers employ technicians, not mechanics.
>>>Mechanics are familiar with the mechanical parts of the vehicle; technicians
>>>are familar with the entire vehicle, including the electronic systems that
>>>control a large portion of modern vehicles.
>>>
>>>Routine maintenance is not technically demanding, an apprentice should be
>>>able to do quality work on the vehicle, especially if it is just replacing
>>>fluids and repacking wheel bearings.
>>>
>>>>
>>>> It was time to replace all fluids & repack wheel bearings.
>>>> They phoned & said inside of brake rotors badly rusted & needed
>>>> replacing. And needed front brake service because of excessive grime &
>>>> dust buildup.
>>>> I had front pads replaced 18 months / 15k miles ago.
>>>> So my position is I've had ALL maintenance done by the dealer, at the
>>>> recommended intervals. I follow schedule A because of the Canadian
>>>> winters. I understand replacing parts that wear out but I'm upset when
>>>> parts fail in this manner.
>>>>
>>>> I asked the foreman why they'd get like this in 18 months? He asked if
>>>> I took my truck for a drive, after washing, to dry the brake system!
>>>> About 8 hand washes & lots of touchless (but you drive after those).
>>>> Now after thinking about this what about rainy days or our months of
>>>> slushy driving in the snow? It's going to bed dripping wet for months
>>>> at a time. Makes no sense.
>>>>
>>>> Appreciate your feedback.
>>>
>>>When the pads were replaced 18 months ago, were the rotors resurfaced or
>>>replaced? Were OEM or aftermarket parts used? It is normal for some
>>>surface rust to build up on rotors after car washes and after rain or snow,
>>>and driving the vehicle and applying the brakes removes the surface rust.
>>>If you leave the vehicle parked for a long time, then the rust will
>>>accumulate.[/color]
>>
>> Do dealers use aftermarket?[/color]
>
> Generally not, unless the customer specifies aftermarket parts or the vehicle being serviced is not the brand the dealership has
> the franchise for. If it was serviced at a Toyota dealership and there is no specific notation of aftermarket parts or brands,
> you can assume that the parts are OEM.
>[color=green]
>> They replaced pads but no service on the rotors.
>> I'm picking up the old rotors so i can examine them.
>>[/color]
>
> Let us know what you find.
> --
>
> Ray O
> (correct punctuation to reply)
>[/color]

Do they salt the roads were you drive?

But even if you parked in the ocean and had barnacles growing on toasted rotors using the brakes would have to take it right off the
surface before they could do there job.


Dan

My buddy with a leased 2000 Toyota Avalon that was previously a demo had a
related issue. He had aluminum wheels and you could see thru the spokes
that the paint on the hubs peeled off and metal rusted and looked like
garbage. He was turning it in soon at the end of the lease so he ignored
it.


"Danny G." <dandog@pacbell.net> wrote in message
news:4Qpbg.89921$dW3.43095@newssvr21.news.prodigy.com...[color=blue]
>
> "Ray O" <rokigawa@tristarassociatesDOTcomn> wrote in message
> news:b4c7c$446deee0$44a4a10d$10925@msgid.meganewsservers.com...[color=green]
>>
>> "DonLogan" <navajo@neonfeather.com> wrote in message
>> news:59kr62di5e3h4nd73l7kpo80btcv54mfra@4ax.com...[color=darkred]
>>> "Ray O" <rokigawa@tristarassociatesDOTcomn> wrote:
>>>
>>>>
>>>>"DonLogan" <navajo@neonfeather.com> wrote in message
>>>>news:br7h62tg0a7q4vqtgugj9ie9rnar94js5n@4ax.com...
>>>>> Another dealer story
>>>>> Just got my 4runner back from the dealer. I request my work be done by
>>>>> the most senior guy, master mechanic, who is also the foreman. Figure
>>>>> if paying $89/hour then get the best.
>>>>
>>>>Some dealerships used advanced production methods like TEAMS to dispatch
>>>>and
>>>>perform work, and others use more traditional dispatch and production
>>>>methods. BTW, most Toyota dealers employ technicians, not mechanics.
>>>>Mechanics are familiar with the mechanical parts of the vehicle;
>>>>technicians
>>>>are familar with the entire vehicle, including the electronic systems
>>>>that
>>>>control a large portion of modern vehicles.
>>>>
>>>>Routine maintenance is not technically demanding, an apprentice should
>>>>be
>>>>able to do quality work on the vehicle, especially if it is just
>>>>replacing
>>>>fluids and repacking wheel bearings.
>>>>
>>>>>
>>>>> It was time to replace all fluids & repack wheel bearings.
>>>>> They phoned & said inside of brake rotors badly rusted & needed
>>>>> replacing. And needed front brake service because of excessive grime &
>>>>> dust buildup.
>>>>> I had front pads replaced 18 months / 15k miles ago.
>>>>> So my position is I've had ALL maintenance done by the dealer, at the
>>>>> recommended intervals. I follow schedule A because of the Canadian
>>>>> winters. I understand replacing parts that wear out but I'm upset when
>>>>> parts fail in this manner.
>>>>>
>>>>> I asked the foreman why they'd get like this in 18 months? He asked if
>>>>> I took my truck for a drive, after washing, to dry the brake system!
>>>>> About 8 hand washes & lots of touchless (but you drive after those).
>>>>> Now after thinking about this what about rainy days or our months of
>>>>> slushy driving in the snow? It's going to bed dripping wet for months
>>>>> at a time. Makes no sense.
>>>>>
>>>>> Appreciate your feedback.
>>>>
>>>>When the pads were replaced 18 months ago, were the rotors resurfaced or
>>>>replaced? Were OEM or aftermarket parts used? It is normal for some
>>>>surface rust to build up on rotors after car washes and after rain or
>>>>snow,
>>>>and driving the vehicle and applying the brakes removes the surface
>>>>rust.
>>>>If you leave the vehicle parked for a long time, then the rust will
>>>>accumulate.
>>>
>>> Do dealers use aftermarket?[/color]
>>
>> Generally not, unless the customer specifies aftermarket parts or the
>> vehicle being serviced is not the brand the dealership has the franchise
>> for. If it was serviced at a Toyota dealership and there is no specific
>> notation of aftermarket parts or brands, you can assume that the parts
>> are OEM.
>>[color=darkred]
>>> They replaced pads but no service on the rotors.
>>> I'm picking up the old rotors so i can examine them.
>>>[/color]
>>
>> Let us know what you find.
>> --
>>
>> Ray O
>> (correct punctuation to reply)
>>[/color]
>
> Do they salt the roads were you drive?
>
> But even if you parked in the ocean and had barnacles growing on toasted
> rotors using the brakes would have to take it right off the surface before
> they could do there job.
>
>
> Dan
>[/color]