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Old 05-18-2006, 06:03 PM   #1 (permalink)
kevincwl2006@gmail.com
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2002 Toyota Sienna Automatic Gear Shift Just Broke!

Hello,

I've just joined the group and I hope you will be able to help me out.
My Sienna has 55000km on it and we baby this car to the 'T'.

I had just started the vehicle and was about to change from 'P' to 'D'
when the gear shift lever broke. No force was used and we always pull
back the shifter and change gears with minimal force.

I had the vehicle towed to the dealer and the technician showed me
where the aluminum brackets broke in three places. I was in shock that
the design and material was not made engineered to last. The
technician said that the material is made of aluminum and he just
replaced one a couple of days ago.

Have anyone or do you know anyone who had this problem? Normally, the
part should last the life of the vehicle. I am going to call Toyota
Canada and find out if this is a defect because it's going to cost
$600Cdn, the part is about $155Cdn and rest is labour.

Any help in letting me know if this is common and if Toyota should have
a bulletin or consider this as a defect.

Thank you everyone.

 
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Old 05-18-2006, 06:32 PM   #2 (permalink)
Ray O
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Re: 2002 Toyota Sienna Automatic Gear Shift Just Broke!


<kevincwl2006@gmail.com> wrote in message
news:1147993422.426559.278630@j73g2000cwa.googlegroups.com...[color=blue]
> Hello,
>
> I've just joined the group and I hope you will be able to help me out.
> My Sienna has 55000km on it and we baby this car to the 'T'.
>
> I had just started the vehicle and was about to change from 'P' to 'D'
> when the gear shift lever broke. No force was used and we always pull
> back the shifter and change gears with minimal force.
>
> I had the vehicle towed to the dealer and the technician showed me
> where the aluminum brackets broke in three places. I was in shock that
> the design and material was not made engineered to last. The
> technician said that the material is made of aluminum and he just
> replaced one a couple of days ago.
>
> Have anyone or do you know anyone who had this problem? Normally, the
> part should last the life of the vehicle. I am going to call Toyota
> Canada and find out if this is a defect because it's going to cost
> $600Cdn, the part is about $155Cdn and rest is labour.
>
> Any help in letting me know if this is common and if Toyota should have
> a bulletin or consider this as a defect.
>
> Thank you everyone.
>[/color]

Defects in material or workmanship are covered during the warranty coverage
period. Is your van still covered by the new vehicle warranty? If so, then
defects will be repaired at no charge under the manufacturer's warranty. If
the vehicle is outside of the factory warranty coverage, then defects are no
longer covered.

If a part breaks, it is not necessarily defective or covered by any
warranty.

Toyota Canada will not be able to tell you if your shifter is defective or
not because they do not have the shifter in front of them. Rather than
asking whether the shifter is defective or not, I recommend that you contact
TCI and politely explain that the shifter broke, that you have all of the
vehicle's maintenance and repairs performed at the dealership (if this is
true), and would TCI please consider a goodwill adjustment?

You can check whether there are any bulletins on the condition at
[url]http://techinfo.toyota.com/[/url]. Keep in mind that the presence or absence of a
technical service bulletin on any condition does not mean that it is covered
by warranty or that customers will get repairs done at no charge.
--

Ray O
(correct punctuation to reply)



 
Old 05-19-2006, 11:53 AM   #3 (permalink)
Mike Hunter
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Re: 2002 Toyota Sienna Automatic Gear Shift Just Broke!

Go away TROLL, Toyotas never break down. You MUST have done something to
the car LOL


"Ray O" <rokigawa@tristarassociatesDOTcomn> wrote in message
news:a5761$446d0413$44a4a10d$5049@msgid.meganewsservers.com...[color=blue]
>
> <kevincwl2006@gmail.com> wrote in message
> news:1147993422.426559.278630@j73g2000cwa.googlegroups.com...[color=green]
>> Hello,
>>
>> I've just joined the group and I hope you will be able to help me out.
>> My Sienna has 55000km on it and we baby this car to the 'T'.
>>
>> I had just started the vehicle and was about to change from 'P' to 'D'
>> when the gear shift lever broke. No force was used and we always pull
>> back the shifter and change gears with minimal force.
>>
>> I had the vehicle towed to the dealer and the technician showed me
>> where the aluminum brackets broke in three places. I was in shock that
>> the design and material was not made engineered to last. The
>> technician said that the material is made of aluminum and he just
>> replaced one a couple of days ago.
>>
>> Have anyone or do you know anyone who had this problem? Normally, the
>> part should last the life of the vehicle. I am going to call Toyota
>> Canada and find out if this is a defect because it's going to cost
>> $600Cdn, the part is about $155Cdn and rest is labour.
>>
>> Any help in letting me know if this is common and if Toyota should have
>> a bulletin or consider this as a defect.
>>
>> Thank you everyone.
>>[/color]
>
> Defects in material or workmanship are covered during the warranty
> coverage period. Is your van still covered by the new vehicle warranty?
> If so, then defects will be repaired at no charge under the manufacturer's
> warranty. If the vehicle is outside of the factory warranty coverage,
> then defects are no longer covered.
>
> If a part breaks, it is not necessarily defective or covered by any
> warranty.
>
> Toyota Canada will not be able to tell you if your shifter is defective or
> not because they do not have the shifter in front of them. Rather than
> asking whether the shifter is defective or not, I recommend that you
> contact TCI and politely explain that the shifter broke, that you have all
> of the vehicle's maintenance and repairs performed at the dealership (if
> this is true), and would TCI please consider a goodwill adjustment?
>
> You can check whether there are any bulletins on the condition at
> [url]http://techinfo.toyota.com/[/url]. Keep in mind that the presence or absence of
> a technical service bulletin on any condition does not mean that it is
> covered by warranty or that customers will get repairs done at no charge.
> --
>
> Ray O
> (correct punctuation to reply)
>
>
>[/color]


 
Old 05-19-2006, 07:51 PM   #4 (permalink)
Viperkiller
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Re: 2002 Toyota Sienna Automatic Gear Shift Just Broke!

On 18 May 2006 16:03:42 -0700, [email]kevincwl2006@gmail.com[/email] wrote:
[color=blue]
>Hello,
>
>I've just joined the group and I hope you will be able to help me out.
>My Sienna has 55000km on it and we baby this car to the 'T'.
>
>I had just started the vehicle and was about to change from 'P' to 'D'
>when the gear shift lever broke. No force was used and we always pull
>back the shifter and change gears with minimal force.
>
>I had the vehicle towed to the dealer and the technician showed me
>where the aluminum brackets broke in three places. I was in shock that
>the design and material was not made engineered to last. The
>technician said that the material is made of aluminum and he just
>replaced one a couple of days ago.
>
>Have anyone or do you know anyone who had this problem? Normally, the
>part should last the life of the vehicle. I am going to call Toyota
>Canada and find out if this is a defect because it's going to cost
>$600Cdn, the part is about $155Cdn and rest is labour.
>
>Any help in letting me know if this is common and if Toyota should have
>a bulletin or consider this as a defect.
>
>Thank you everyone.[/color]

My family has 6 Siennas. None have ever broken their shifter.
 
Old 05-19-2006, 10:48 PM   #5 (permalink)
FanJet
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Re: 2002 Toyota Sienna Automatic Gear Shift Just Broke!

Viperkiller wrote:[color=blue]
> On 18 May 2006 16:03:42 -0700, [email]kevincwl2006@gmail.com[/email] wrote:
>[color=green]
>> Hello,
>>
>> I've just joined the group and I hope you will be able to help me
>> out. My Sienna has 55000km on it and we baby this car to the 'T'.
>>
>> I had just started the vehicle and was about to change from 'P' to
>> 'D' when the gear shift lever broke. No force was used and we
>> always pull back the shifter and change gears with minimal force.
>>
>> I had the vehicle towed to the dealer and the technician showed me
>> where the aluminum brackets broke in three places. I was in shock
>> that the design and material was not made engineered to last. The
>> technician said that the material is made of aluminum and he just
>> replaced one a couple of days ago.
>>
>> Have anyone or do you know anyone who had this problem? Normally,
>> the part should last the life of the vehicle. I am going to call
>> Toyota Canada and find out if this is a defect because it's going to
>> cost $600Cdn, the part is about $155Cdn and rest is labour.
>>
>> Any help in letting me know if this is common and if Toyota should
>> have a bulletin or consider this as a defect.
>>
>> Thank you everyone.[/color]
>
> My family has 6 Siennas. None have ever broken their shifter.[/color]

But, are *your* Siennas of the car variety?


 
Old 05-19-2006, 11:21 PM   #6 (permalink)
Viperkiller
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Re: 2002 Toyota Sienna Automatic Gear Shift Just Broke!

On Fri, 19 May 2006 23:48:24 -0400, "FanJet" <FanJet27@hotmail.com>
wrote:
[color=blue]
>Viperkiller wrote:[color=green]
>> On 18 May 2006 16:03:42 -0700, [email]kevincwl2006@gmail.com[/email] wrote:
>>[color=darkred]
>>> Hello,
>>>
>>> I've just joined the group and I hope you will be able to help me
>>> out. My Sienna has 55000km on it and we baby this car to the 'T'.
>>>
>>> I had just started the vehicle and was about to change from 'P' to
>>> 'D' when the gear shift lever broke. No force was used and we
>>> always pull back the shifter and change gears with minimal force.
>>>
>>> I had the vehicle towed to the dealer and the technician showed me
>>> where the aluminum brackets broke in three places. I was in shock
>>> that the design and material was not made engineered to last. The
>>> technician said that the material is made of aluminum and he just
>>> replaced one a couple of days ago.
>>>
>>> Have anyone or do you know anyone who had this problem? Normally,
>>> the part should last the life of the vehicle. I am going to call
>>> Toyota Canada and find out if this is a defect because it's going to
>>> cost $600Cdn, the part is about $155Cdn and rest is labour.
>>>
>>> Any help in letting me know if this is common and if Toyota should
>>> have a bulletin or consider this as a defect.
>>>
>>> Thank you everyone.[/color]
>>
>> My family has 6 Siennas. None have ever broken their shifter.[/color]
>
>But, are *your* Siennas of the car variety?
>[/color]
Pardon me for missing it. What is your question exactly? Between my
brothers and sister there are 6 Sienna which includes both
generations. One of my best friends has one too.
 
Old 05-21-2006, 06:10 PM   #7 (permalink)
Built_Well
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Re: 2002 Toyota Sienna Automatic Gear Shift Just Broke!

Viperkiller, just in case you happen to still be looking for a
proofreader
and/or editor, you might want to enter the search words "editor
proofreader"
at Google.com.

When I did so, some promising advertisers showed up in the right
margin.
They might be of use to you--I don't know:

ProofreadNow.com
Wordsru.com
Scribendi.com
SoloGig.com


Or you might want to check out Ebay. Some freelancers might advertise
there--at least they used to. Haven't seen one there lately though.

 
Old 05-23-2006, 12:16 AM   #8 (permalink)
Viperkiller
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Re: 2002 Toyota Sienna Automatic Gear Shift Just Broke!

On 21 May 2006 16:10:11 -0700, "Built_Well"
<Built_Well_Toyota@hotmail.com> wrote:
[color=blue]
>Viperkiller, just in case you happen to still be looking for a
>proofreader
>and/or editor, you might want to enter the search words "editor
>proofreader"
>at Google.com.
>
>When I did so, some promising advertisers showed up in the right
>margin.
>They might be of use to you--I don't know:
>
>ProofreadNow.com
>Wordsru.com
>Scribendi.com
>SoloGig.com
>
>
>Or you might want to check out Ebay. Some freelancers might advertise
>there--at least they used to. Haven't seen one there lately though.[/color]

Thanks for the information. I was really just joking about the proof
reader job. My office manager was an English major. I have her proof
read everything. For a proof reader, she's one hell of an office
manager. I'll pass the information you just gave to her as well.
Thank you again.
 
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