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Old 10-24-2006, 11:54 AM   #1 (permalink)
Ray O
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Re: Warranty work question


"Realto Margarino" <rm@youasked.org> wrote in message
news:3Wc%g.68055$bL1.31677@fe04.news.easynews.com...[color=blue]
> Took my 2006 Yaris in for warranty work today. Some linkage in the
> steering column broke and this rendered both my horn and my airbag
> inoperable. The linkage item cost 385.00 CAN.
>
> I had to wait a week to get the work done and they had the part in
> stock. Is that an abnormal wait from a dealer?
>
> And I received no paperwork whatsoever pertaining to the repair.
> I have nothing to prove that the work was ever done. What do you
> all think of that?
>
> cordially, as always,
>
> rm[/color]

You should always get the customer copy of the repair order, whether the
work was covered by warranty or not. It was probably an oversight, just go
back and ask.
--

Ray O
(correct punctuation to reply)



 
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